21/23 Alpine Road, Ventnor PO38 1BT
Group: Godavri Healthcare Ltd
Person in charge: Lesley Fletcher (Manager)
Local Authority / Social Services: Isle of Wight Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 23 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's
Admission Information: Ages 50+.
Languages Spoken by Staff (other than English): Spanish; Castilian, Polish, Romanian
Single Rooms: 13
Shared Rooms: 5
Rooms with ensuite WC: 8
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Ward House Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ward House Nursing Home has a Review Score of 5.9 (5.882)
The Review Score of 5.9 (maximum of 10) for Ward House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Ward House Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.273 for Ward House Nursing Home is calculated as follows: ( (5 Excellents x 5) + (4 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 11 Ratings = 4.273
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.609 Points relating to the number of positive Reviews for Ward House Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.6 Target = 0.217 , then divided by 2 = 0.109
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Phil T (Son of Resident) on Thursday 7 July 2016. Relates to August 2015.
The atmosphere in Ward House is great. They were so caring and kind. Some of the building looked a little 'worn' but the DIY man who dealt with ongoing improvement was a cheery part of the team. The staff were all welcoming and friendly to us as visitors but more importantly were patient and caring with Mum.
How likely would you be to recommend Ward House Nursing Home? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Good
Value for Money: Don't Know
There are currently no Care Home Idol entrants who have performed at Ward House Nursing Home