
The whole family are so very grateful for the compassionate way in which she was cared forJane C(Daughter of Resident/Service User)

I felt this one was the best for my Mother. I have not been disappointedStephanie(Daughter of Resident/Service User)

We would recommend Ashurst Park to other friends and familiesJanice B M(Daughter of Resident/Service User)

The whole family are so very grateful for the compassionate way in which she was cared forJane C(Daughter of Resident/Service User)

I felt this one was the best for my Mother. I have not been disappointedStephanie(Daughter of Resident/Service User)

We would recommend Ashurst Park to other friends and familiesJanice B M(Daughter of Resident/Service User)

Ashurst Park cares for older people and is able to offer superb palliative care.
The home is situated in the Kent countryside, just five miles from Tunbridge Wells and is conveniently located for local amenities and public transport. In 2017 the home won several Tunbridge Wells in Bloom Awards for iths beautiful gardens and planting.
The care home is located on the edge of Fordcombe village and is surrounded by...
Care Provided by Ashurst Park Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 53 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashurst Park Care Home for full pricing details and T&Cs.
Contact Ashurst Park Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Jomina Gilles (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1997
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (47)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (47)
Ashurst Park Care Home Reviews (74)
Ashurst Park Care Home has a Review Score of 9.7 (9.721) out of 10, based on 14 reviews in the last 2 years.
Over all time Ashurst Park Care Home has 74 reviews.
Claire was evicted from another local care home in June last year and became a resident then.Claire's care was excellent under Jomina and her wonderful broad team.On Easter Sunday Claire became unwell and there was no choice other than to send her to hospital at.The staff were in daily contact with us for the two weeks Claire was there and they were keen to have her home as they knew that would be the best for Claire.Sadly that was not to be and after two weeks receiving excellent care, Claire lost her battle with pneumonia.
Jomina and her team were very supportive to us after Claire died and have treated us as family.We could not thank them enough for the kindness shown to us all for the ten months that Claire was there and after she died.
The home is always clean and tidy as are the rooms, and the activity schedule is always good. The whole team do a really good job.
I can't praise the manager and the staff enough, and they have also comforted me when I have been upset and helped me to realise I need to not feel guilty. Thank you all.
My family and myself are very happy with Ashurst Park Care Home. My husband seems very settled. He came from another home where he wasn't so happy. The staff are so caring and polite. The manager is very welcoming. Cannot fault it at all.
We are so happy with the ongoing excellent care that staff of Ashurst Park Care Home provide for my Father. He has been with Ashurst Park now for nearly 2 years. The support and care shown to my Father is exemplary and we are so thankful he is being cared for at Ashurst Park. Thank you for all that you do for Dad.
My mum has been living at this care home for several years now, and I honestly couldn't be more grateful for the love and care she receives every single day. From the beginning, it felt like she found her second family there. All the carers are genuinely caring, always smiling, and go above and beyond to make the residents feel comfortable and valued.
The atmosphere is always warm and welcoming, and the place is exceptionally clean and well looked after. It brings me so much peace of mind knowing that my mum is in such a safe and happy environment. Thank you to all the amazing staff, you truly make a difference.
When Mum decided the time had come to end her fight with dementia the staff came to say goodbye to her along with her family and made sure that her passing was peaceful and pain free.
I would also like to take this opportunity to say thank you to all the staff and especially one member of staff in particular for their kind words and support they gave to my Dad, my sister and myself at the end. It meant so much to all of us - thank you.
I am very happy to wholeheartedly recommend Ashurst Park Care Home.
I want to share my sincere thanks to the staff and management at Ashurst Park for the care shown to my mother during her stay. Mum's care needs gradually evolved during her 2.5 year stay and I was delighted to see that the team anticipated her needs at every step, consulting with me as needed. Mum was happy and felt safe. She enjoyed interactions with the staff, the games, food, events and other entertainment and even started trying new things.
Knowing that she was well cared for helped me to focus on enjoying her company, updating her with the latest news on friends and family, looking through old photos and being able to be her daughter when I visited. It was a relief that I could hand over responsibility for all the health challenges, hospital visits to a team I could trust.
Thank you.
Love the entertainment a couple of times a week people singing songs and playing instruments music is a great healer and my husband really enjoys those days.
Thanks to all the staff and management I feel so at ease with my mums care. They listen, take note of what me and mum are saying and act accordingly. They have genuine care for their Residents. I could not personally ask for more. Thank you so much.
I cannot give enough praise and many thanks for the way my mother was cared for by all the staff. Myself and the manager had an excellent rapport when we had our conversations. The senior nurses, especially and all their staff could not have given any more. My mother passed away on 6/1/2025, without their care she would have passed much sooner. A great big thank you to you all.
My partner moved into Ashurst Park in early September 2024, it was a difficult time for me and my partner, for me apprehension about what to expect after her previous care home and for my partner heightened anxiety and fear due to her Alzheimer's and mental health issues. Straight away I noticed a more professional approach to person-centred care and the engaging and friendly nature of all the staff, this continues to this day. What I appreciated most was a willingness to listen to my concerns about decisions for my partner who lacks capacity and awareness of her needs. The manager and the mental health nurse and all the other staff took note of what I had to say to facilitate a better understanding and approach to my partner's care was in stark contrast to my previous experience at the first care home and has resulted over the last three months to a position where my partner is less agitated, anxious and fearful and has happily settled into the home.
I arrived at Ashurst Park on the 27th of December after other homes were not for me. I had been bedridden for a year. With the help, care and kindness of all of the carers, management and the whole of the staff I left today after 9 months fully fit and healthy. I can't thank this place and its wonderful staff enough. The food is great, the entertainment is great and the care is exceptional. I wouldn't have believed there could be so many loving genuine caring people in one building, but there is and I saw it for myself. If you are looking for a home for yourself or a relative look no further you won't beat this place. Without this place and people, I would still be lying there, instead, I am sitting at home watching television with my wife. I would like to thank one person in particular but I can't put his name, but he and the management know who he is. Thanks my man and thanks to everyone at Ashurst Park Care Home.
The manager is extremely knowledgeable on so many levels as well as caring and supportive. It was heartbreaking to make the move but now I just wish we'd done it sooner. Thank you.
Thank you for your absolutely amazing review which is a testament to all the hard work of all the staff in the home. We strive for only the best outcomes and thank you for being a testament to this.
Exceptional care and caring from all levels of staff. Always greeted by smiling faces. My husband is more settled than ever since he entered the care system at a previous home in May 2023. This is due to the hard work and level of care he now receives since being at Ashurst Park. Thank you all.
Dad has been here for a couple of months now having been evicted from his previous care home in as they could not cope with his advanced dementia and behaviour despite advertising as such a home. After a meeting with the Manager at Ashurst Park, both my Mum and I were reassured that Ashurst Park was the right place for Dad to be re-homed. Since he came here under less than ideal circumstances as previously mentioned, Dad has dramatically changed for the better. The care is outstanding as are all of the staff. He is cleaner, better behaved and is thriving. The staff actually can manage complex dementia needs. The home does not just advertise its dementia services. It delivers. It is such a weight of Mum's and all of the family's minds that Dad is receiving the excellent care and support that he is currently getting. I cannot praise everyone concerned with Dad's care highly enough. Thank you all.
Mum came to Ashurst Park for respite care in April 2024 when her mobility suddenly deteriorated and we were struggling to look after her. The manager and her wonderful team were there for us and have provided Mum with the additional care and support that she needs. Mum has now made the transition to becoming a full-time resident and every time we visit she is content, comfortable and well cared for with her nails painted! The staff are extremely friendly and every time we visit the residents are together taking part in the daily activities which is lovely to see. When we visited Mum last week we were lucky enough to hear the guitarist performing some great renditions of one of Mum's favourite bands. He was brilliant! Mum is also enjoying the food. We are so fortunate to have found this fabulous care home for Mum and wouldn't hesitate to recommend it.
Every time I visit, Mum always seems happy and is full of stories of what has happened since I last visited. Staff are always polite, helpful and friendly and Mum likes one staff member in particular. I feel at ease when I am not with her knowing her care needs are being met and she is safe! Thank you.
Mum has been resident since October 2022 and has been very happy and well cared for. The manager is a strong leader with high standards and she ensures the very best conditions and care for her residents. The manager and her team have responded sensitively to the changes in Mum's needs, the staff are so gentle and kind with her. The home is clean and bright and the food certainly looks and smells good. When she was able, Mum often said how lovely and comfortable she feels there, so I would have no hesitation in recommending Ashurst Park.
I have been very pleased with the care given to my friend since she has been at Ashurst Park. The atmosphere has always been like a busy "home". I'm happy to see so many residents up and dressed. Particularly impressed with the activity sessions. There are many staff members, so care is always available. All the staff are friendly and kind. The rooms are clean and bright. The only downside was the "smell" upstairs, which was disappointing.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 April 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Ashurst Park Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ashurst Park Care Home.
Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Ashurst Park Care Home
What types of Care is Ashurst Park Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ashurst Park Care Home have?
There are 47 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Ashurst Park Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ashurst Park Care Home to the centre of Tunbridge Wells?
3.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashurst Park Care Home to verify any information. View our terms and conditions. Ashurst Park Care Home has an Enhanced Service -more info.