Ashurst Park Care Home

Fordcombe Road, Fordcombe, Tunbridge Wells TN3 0RD
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9.8 68 Reviews
  • Ashurst Park Care Home, Tunbridge Wells
Ashurst Park cares for older people and is able to offer superb palliative care.

The home is situated in the Kent countryside, just five miles from Tunbridge Wells and is conveniently located for local amenities and public transport. In 2017 the home won several Tunbridge Wells in Bloom Awards for iths beautiful gardens and planting.

The care home is located on the edge of Fordcombe village and is surrounded by landscaped gardens. In 2016, Ashurst Park was completely renovated to create a charming and characterful place to live.

Bedrooms at Ashurst Park are single occupancy, though some are large enough for couples to share. A number of bedrooms have en-suite facilities and all have television and telephone points and are linked to a nurse call system.

Ashurst Park has several quiet lounges including one with a grand piano, while the home has several TV lounges for residents to use. They can also enjoy traditional home cooked food in separate dining areas, where they can socialise with others, while all meals are prepared on-site by chefs who are able to cater for all dietary requirements.

A qualified chiropodist and complementary therapies regularly visit the home, which also has its own salon, run by an experienced hair stylist.

An activities therapist provides a varied programme of activities. These are organised in close consultation with residents and relatives to ensure that there is always something for everyone to enjoy.
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Care Provided by Ashurst Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £2500 – £4000
  • Self-Funded Residential Dementia Care: £2500 – £4000
  • Self-Funded Nursing Care: £2500 – £4000
  • Self-Funded Nursing Dementia Care: £2500 – £4000
  • RESPITE Self-Funded Residential Care: £2500 – £4000
  • RESPITE Self-Funded Residential Dementia Care: £2500 – £4000
  • RESPITE Self-Funded Nursing Care: £2500 – £4000
  • RESPITE Self-Funded Nursing Dementia Care: £2500 – £4000

These prices are only a guideline, please contact Ashurst Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Jomina Gilles (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (47)

Ashurst Park Care Home Reviews (68)

9.8

Ashurst Park Care Home has a Review Score of 9.8 (9.847) out of 10, based on 13 reviews in the last 2 years.
Over all time Ashurst Park Care Home has 68 reviews.

Overall Experience
  • 54
  • 12
  • 1
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Date Published
  • 68
  • 4
  • 7
  • 13
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Reviewer Connection to Ashurst Park Care Home
  • 27
  • 15
  • 5
  • 5
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 68, showing 1-20
Review from Clare C (Daughter of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Ashurst for approximately 4 years. In her time there Mum did demonstrate some challenging behaviours and could be emotionally variable. But the staff got to know her so well and knew what she enjoyed (music, being in the garden) as well as what frustrated and upset her. They were patient
and kind with her at all times and I cannot thank them enough for the care and compassion they gave to Mum.
When Mum decided the time had come to end her fight with dementia the staff came to say goodbye to her along with her family and made sure that her passing was peaceful and pain free.
I would also like to take this opportunity to say thank you to all the staff and especially one member of staff in particular for their kind words and support they gave to my Dad, my sister and myself at the end. It meant so much to all of us - thank you.
I am very happy to wholeheartedly recommend Ashurst Park Care Home.
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Review from Sue M (Daughter of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to share my sincere thanks to the staff and management at Ashurst Park for the care shown to my mother during her stay. Mum's care needs gradually evolved during her 2.5 year stay and I was delighted to see that the team anticipated her needs at every step, consulting with me as needed. Mum was
happy and felt safe. She enjoyed interactions with the staff, the games, food, events and other entertainment and even started trying new things.


Knowing that she was well cared for helped me to focus on enjoying her company, updating her with the latest news on friends and family, looking through old photos and being able to be her daughter when I visited. It was a relief that I could hand over responsibility for all the health challenges, hospital visits to a team I could trust.


Thank you.

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Review from Susan R (Wife of Resident) published on 10 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful care home looking after my husband complex needs. I could wish for a safer environment for my husband to stay in . Great staff and management good facilities and nursing care.
Love the entertainment a couple of times a week people singing songs and playing instruments music is a great
healer and my husband really enjoys those days.
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Review from H A (Daughter of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thanks to all the staff and management I feel so at ease with my mums care. They listen, take note of what me and mum are saying and act accordingly. They have genuine care for their Residents. I could not personally ask for more. Thank you so much.
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Review from Richard M (Son of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot give enough praise and many thanks for the way my mother was cared for by all the staff. Myself and the manager had an excellent rapport when we had our conversations. The senior nurses, especially and all their staff could not have given any more. My mother passed away on 6/1/2025, without
their care she would have passed much sooner. A great big thank you to you all.
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Review from Richard A (Partner of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My partner moved into Ashurst Park in early September 2024, it was a difficult time for me and my partner, for me apprehension about what to expect after her previous care home and for my partner heightened anxiety and fear due to her Alzheimer's and mental health issues. Straight away I noticed a more
professional approach to person-centred care and the engaging and friendly nature of all the staff, this continues to this day. What I appreciated most was a willingness to listen to my concerns about decisions for my partner who lacks capacity and awareness of her needs. The manager and the mental health nurse and all the other staff took note of what I had to say to facilitate a better understanding and approach to my partner's care was in stark contrast to my previous experience at the first care home and has resulted over the last three months to a position where my partner is less agitated, anxious and fearful and has happily settled into the home.
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Review from Philip R (Respite Resident) published on 7 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I arrived at Ashurst Park on the 27th of December after other homes were not for me. I had been bedridden for a year. With the help, care and kindness of all of the carers, management and the whole of the staff I left today after 9 months fully fit and healthy. I can't thank this place and its wonderful
staff enough. The food is great, the entertainment is great and the care is exceptional. I wouldn't have believed there could be so many loving genuine caring people in one building, but there is and I saw it for myself. If you are looking for a home for yourself or a relative look no further you won't beat this place. Without this place and people, I would still be lying there, instead, I am sitting at home watching television with my wife. I would like to thank one person in particular but I can't put his name, but he and the management know who he is. Thanks my man and thanks to everyone at Ashurst Park Care Home.
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Review from Mel H (Relative of Resident) published on 3 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wow! Just what an amazing place. The Manager, care staff, and nurses are on another level, unbelievably caring, attentive, and loving. My son was evicted from the last care home because they couldn't cope with his seizures, but not only has the number of seizures dropped drastically since being here,
his whole demeanour has changed. He is happy, far more alert, and always beautifully dressed. He thoroughly enjoys all the fresh cooked food and snacks. He also loves being out in the garden.
The manager is extremely knowledgeable on so many levels as well as caring and supportive. It was heartbreaking to make the move but now I just wish we'd done it sooner. Thank you.
Reply from Jomina Giles, Home Manager at Ashurst Park Care Home

Thank you for your absolutely amazing review which is a testament to all the hard work of all the staff in the home. We strive for only the best outcomes and thank you for being a testament to this.

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Review from Irene W (Wife of Resident) published on 19 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exceptional care and caring from all levels of staff. Always greeted by smiling faces. My husband is more settled than ever since he entered the care system at a previous home in May 2023. This is due to the hard work and level of care he now receives since being at Ashurst Park. Thank you all.
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Review from A W (Son of Resident) published on 15 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been here for a couple of months now having been evicted from his previous care home in as they could not cope with his advanced dementia and behaviour despite advertising as such a home. After a meeting with the Manager at Ashurst Park, both my Mum and I were reassured that Ashurst Park was
the right place for Dad to be re-homed. Since he came here under less than ideal circumstances as previously mentioned, Dad has dramatically changed for the better. The care is outstanding as are all of the staff. He is cleaner, better behaved and is thriving. The staff actually can manage complex dementia needs. The home does not just advertise its dementia services. It delivers. It is such a weight of Mum's and all of the family's minds that Dad is receiving the excellent care and support that he is currently getting. I cannot praise everyone concerned with Dad's care highly enough. Thank you all.
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Review from Nick S (Son of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to Ashurst Park for respite care in April 2024 when her mobility suddenly deteriorated and we were struggling to look after her. The manager and her wonderful team were there for us and have provided Mum with the additional care and support that she needs. Mum has now made the transition to
becoming a full-time resident and every time we visit she is content, comfortable and well cared for with her nails painted! The staff are extremely friendly and every time we visit the residents are together taking part in the daily activities which is lovely to see. When we visited Mum last week we were lucky enough to hear the guitarist performing some great renditions of one of Mum's favourite bands. He was brilliant! Mum is also enjoying the food. We are so fortunate to have found this fabulous care home for Mum and wouldn't hesitate to recommend it.
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Review from Sarah Jane K (Daughter of Resident) published on 16 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I visit, Mum always seems happy and is full of stories of what has happened since I last visited. Staff are always polite, helpful and friendly and Mum likes one staff member in particular. I feel at ease when I am not with her knowing her care needs are being met and she is safe! Thank you.
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Review from J S (Daughter of Resident) published on 28 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been resident since October 2022 and has been very happy and well cared for. The manager is a strong leader with high standards and she ensures the very best conditions and care for her residents. The manager and her team have responded sensitively to the changes in Mum's needs, the staff are
so gentle and kind with her. The home is clean and bright and the food certainly looks and smells good. When she was able, Mum often said how lovely and comfortable she feels there, so I would have no hesitation in recommending Ashurst Park.
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Review from J S (Friend of Resident) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very pleased with the care given to my friend since she has been at Ashurst Park. The atmosphere has always been like a busy "home". I'm happy to see so many residents up and dressed. Particularly impressed with the activity sessions. There are many staff members, so care is always available.
All the staff are friendly and kind. The rooms are clean and bright. The only downside was the "smell" upstairs, which was disappointing.
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Review from Valerie H (Friend of Resident) published on 10 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming staff, my friend is settled, safe and most importantly, happy. The home is very clean and professional while having a homely atmosphere.
Reply from Ashurst Manager, Home Manager at Ashurst Park Care Home

Hello Valerie,
Thank you for you taking the time, and posting the review. We very much appreciate your feedback and this helps us to review the care we provide.
Much appreciated.

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Review from Sally M (Daughter of Resident) published on 1 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum lived at Ashurst Park from August 2019 up until she passed away in May 2023. Ashurst has a lovely homely atmosphere with a spacious living room and dining areas and a friendly welcoming nature. The reason for my mum's care is that she had a stroke which left her completely paralysed down her
left side. She also suffered a lot of pain from the stroke, but the staff always tried to be extra gentle with her and sensitive to her needs. She was mainly bed bound, but the staff still made sure she had regular visits to her room and they would chat to her and keep her company. I was always made to feel very welcome during my regular visits too. No home is perfect, so issues did occasionally crop up, but I would not mark the home down for this because the management team always responded to any issues and concerns very quickly and efficiently. Special mention must go to my mother's nurses, who were great to her the whole time she was there, she loved both of them.
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Review from Kevin R (Resident) published on 3 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am living at Ashurst Park since February 2022. I rate the staff and the manager 99.9% with outstanding care and treatment. The remaining 0.1% is dealt with immediate acting by the manager as she thrives for 100% and nothing less to keep families and residents happy and informed.
Even though I have
complex health issues causing difficulties staff are compassionate to deal with the situation. I really enjoy my stay at Ashurst Park.
Reply from Sean Devine, Regional Service Manager at Ashurst Park Care Home

Kevin thank you for your positive review, I will ensure it is shared this with all the staff at Ashurst Park.

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Review from Paul H (Son of Resident) published on 13 April 2023 Submitted via Website • Report
Overall Experience 2.0 out of 5
I always try to be honest about what I see. You cannot put a price on your family's health and care.
I wrote a review last year, praising the young ladies who get proactive, and take time to get residents involved in activities. I went to visit my mother, for the first time on a Saturday, there were
none of the regular staff present, a group of 4, or 5 were all together in what I believe was the kitchen.
My mother told me that she had wet herself in the morning, as it had taken 25 minutes for staff to take her to the toilet. These people were mostly out of sight, it took nearly 15 minutes for someone to come and take my mother to the toilet, whilst I was there. It was a disappointment to learn that the one activities young lady, had now been deployed to do cleaning, rather than activities. My mother has become unhappy over the last few months, the home no longer has the staff to care for her, so it is time to move her elsewhere.
Reply from Sean Devine, Regional Service Manager at Ashurst Park Care Home

Dear Paul,
We take your concerns seriously and your review indicates some areas we would very much like an opportunity to discuss with you. If its at all possible can you please contact me so we can arrange a meeting.

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Review from David J (Civil Partner of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner moved to Ashurst Park just before Christmas 2022. He had been in a residential care home for the previous eighteen months.
In the care home, he was bedridden with an array of problems, but since moving to Ashurst Park, his whole character has improved immensely.
Even though his dementia,
is slowly increasing, his physical being has much improved.
He is still unable to walk, but with the wonderful help of all of the staff and management, he is much happier and fulfilled with his day-to-day routine.
I cannot thank all that assist him, enough for their input.
At last, I can relax in the knowledge, that he is being so well looked after.
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Review from Natasha R (Daughter of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was placed here temporarily as she was no longer able to remain in her own home due to a deterioration in her health and mobility issues. She has since chosen to make this permanent. The care she has received has been superb, nothing is too much trouble for the staff. Mum is a completely different
person now. She's happy, chatty, smiley and looks so well and looked after.
Reply from Sam Chontow, RM at Ashurst Park Care Home

Thank you for taking the time to write such a lovely review about Ashurst Park Care Home. It's so good to hear that you are happy with the care and love your Mum is receiving from our team. We will make sure to pass this on to the team.

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Current Review Score: 9.8 (9.847)

Overview of Review Score

The Review Score of 9.8 (9.847) out of 10 for Ashurst Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.847 for Ashurst Park Care Home is calculated as follows: ( (130 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 150 Ratings = 4.847
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashurst Park Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Ashurst Park Care Home

What types of Care is Ashurst Park Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashurst Park Care Home have?

There are 47 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Ashurst Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashurst Park Care Home to the centre of Tunbridge Wells?

3.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashurst Park Care Home to verify any information. View our terms and conditions. Ashurst Park Care Home has an Enhanced Service - more info.