Kesson House, Gravesend, Kent
Kesson House, Gravesend, Kent
Kesson House, Gravesend, Kent

Kesson House is a Kent care home that offers long-term care for older people and specialises in looking after residents with Alzheimer's disease and dementia.

The home is situated close to good amenities and the River Thames. A spacious and secure interior with bedrooms that have traditional furnishings and decorations. Residents can also enjoy a private sensory garden.

The convalescence suite 'Carnaby Street' at the home is ideal for those who require support to build confidence in health and wellbeing during the transition from a hospital stay to returning home. The dedicated team will work with the resident and their family to identify the support that is required with a person centred approach.

Kesson House owner, RCH Ltd, has a growing portfolio of care facilities throughout the country and looks to implement as many new care methods as possible as they become available.

Group: RCH Ltd

Person in charge: Ami Barrington-Hunt (General Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 37 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's • Parkinson's Disease • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Panjabi, Punjabi, Polish

Single Rooms: 37

Rooms with ensuite WC: 7

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Visiting:

Kesson House has an open door policy and welcomes visiting at any time

Parking:

Car parking is available

Latest Care Quality Commission* Report on Kesson House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Kesson House has a Review Score of 9.7 (9.735)

The Review Score of 9.7 (maximum of 10) for Kesson House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Kesson House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 22 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.735 for Kesson House is calculated as follows: ( (198 Excellents x 5) + (62 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 264 Ratings = 4.735

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Kesson House is based on 22 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 22 Reviews ÷ 7.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kesson House?

  • Extremely LIKELY
    20
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kesson House

  • Daughter of Resident/Service User
    9
  • Son of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Niece of Resident/Service User
    2
  • Sister of Resident/Service User
    2
  • more

I cannot express how much I appreciate the care and attention given to my mother by the staff at Kesson House. She is very happy and safe which allows me to enjoy my visits and have quality time with her.

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is always clean and tidy. Staff are very happy and friendly, always have time to talk to you. They do lots of activities with residents that keep the brain active. Residents are always happy, laughing and playing games. Food always looks good, not burnt, dry or stale. I'm so glad I found this home for my parent.

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A lovely care home, nice atmosphere, friendly, caring staff.
A bright and relaxing living room to feel comfortable in.

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A friendly atmosphere with good, kind staff.
Residents always seem to be treated kindly and with dignity.

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have felt very relaxed and happy leaving my dad here for two sessions of respite care. The staff come across as very caring and interact frequently with the residents. Every where is clean, welcoming and homely. My dad will definitely be coming back in the near future. Thank you to everyone.

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am pleased to say how satisfied I am that my wife is enjoying all the necessary care and attention provided by Kesson House thanks to all the staff. I attended her needs for 4 years and can appreciate how difficult it is to maintain a high standard at all times.
Keep it up!

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I think this the best home for my mum.
She is very happy and has settled very well.
The staff are out of this world.
They cannot do enough for my mum and I would like to thank them from the bottom of my heart.

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kesson House is by far the most hospitable residential home for my mum. The home is clean, tidy, welcoming and the staff are very attentive to all the resident's needs, especially two. They have helped mum settle in slowly as she has been through a lot since dad died in January as he was her carer. I believe mum will be very happy here once she has settled in fully.

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have total faith that the staff are on top of all Dad's needs and change his care plan accordingly. They are always open to our comments and views on his needs and wants.

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Good place, I have every confidence in the staff and level of care. Would not think of moving mum. I am very happy with Kesson.

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

It is very nice and very caring people. They take great care of everyone.

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have found Kennon House to be a lovely home from the outset. The staff are always helpful and mum enjoys being here. They treat mum with dignity, compassion and patience. I would be happy to live here.

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been in this home for just over a year. I find the staff here very caring and helpful. She enjoys the food and there is always a choice. They have lots of past times to do, eg. bingo, painting and cake decorating so they are kept busy. The home is very clean and mums room is nice, bright and airy.

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Friendly, caring staff. Spacious, comfortable room. Much improved gardens.

How likely would you be to recommend Kesson House? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My family and I continue to be very pleased with mum's care at this home. The staff are very attentive and I genuinely believe they care a great deal about the residents they are taking care of.

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are helpful, funny and caring.

How likely would you be to recommend Kesson House? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Staff very friendly and family orientated. Helpful towards patients and patient's families.
They always do activities for residents.

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Because they have an 'open door' policy I can visit at times convenient to me.
The staff are always helpful and friendly and they treat my sister with care and respect.
There is a good atmosphere in the home.

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

The staff at Kesson House are always friendly and helpful. They always make sure Mum is clean and tidy. Couldn't wish for a better place for my Mum.

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very friendly staff, always happy to help.

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very happy and contented. No complaints. Looked after very well.

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Feel very happy my brother is so settled. Wonderful staff, very caring.
He is left happy with activities and motivated.
He tells me he is happy to end his days here.

How likely would you be to recommend Kesson House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Mid-size Care Home Groups 2017

Recipient: RCH Ltd

Date: Saturday 01 Apr 2017

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Kesson House