Winterbrook Nursing Home

18 Winterbrook, Reading Road, Cholsey, Wallingford OX10 9EF

Winterbrook Nursing Home, Wallingford, Oxfordshire
Winterbrook Nursing Home, Wallingford, Oxfordshire
Winterbrook Nursing Home, Wallingford, Oxfordshire

Winterbrook Nursing Home is skilled in helping older people with care needs to achieve a comfortable lifestyle, while also being ideal for the challenges of dementia care.

A homely interior with tasteful decorations is complemented by picturesque surroundings, while residents benefit from tailored care, put together in consultation with themselves, their family and related care professionals.

Alongside care plans the residents enjoy an active lifestyle, with interests encouraged, and a nutritious menu of home-cooked food based on fresh produce.

Group: Excellent Care Homes

Person in charge: Abbygail Nyadore (Manager)

Local Authority / Social Services: Oxfordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 41 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Admission Information: Non smoking home. Ages 65+.

Languages Spoken by Staff (other than English): Hindi, Hungarian, Romanian, Tagalog

Single Rooms: 41

Rooms with ensuite WC: 32

Weekly Charges Guide: (These prices are only a guideline, please contact Winterbrook Nursing Home to find out the exact price for your requirements.) Nursing Care Single £850 – £1150 (These prices are only a guideline, please contact Winterbrook Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Winterbrook Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.2 Winterbrook Nursing Home has a Review Score of 8.2 (8.202)

The Review Score of 8.2 (maximum of 10) for Winterbrook Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Winterbrook Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.708 for Winterbrook Nursing Home is calculated as follows: ( (56 Excellents x 5) + (11 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 72 Ratings = 4.708

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.494 Points relating to the number of positive Reviews for Winterbrook Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8.2 Target = 0.244

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Winterbrook Nursing Home?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Winterbrook Nursing Home

  • Daughter of Resident/Service User
    4
  • Brother of Resident/Service User
    1
  • Niece of Resident/Service User
    1

The whole experience was first class. Accommodation, cleanliness, facilities and most importantly, staff were excellent. I don't think my sister could have received better care.

How likely would you be to recommend Winterbrook Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It would seem the staff are very caring and friendly to residents and family (visitors). Very relaxed atmosphere for residents who feel (safe and cared for). Staff work hard in promoting the idea that this is the residents home and not just a care home. The staff and management work very hard in providing functions and activities for the residents taking an active role themselves i.e Christmas, Easter etc. Throughout the whole year, the food provided seems varied and in abundance and cater for any dietary requirements.

How likely would you be to recommend Winterbrook Nursing Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

My mother has been a resident of Winterbrook Nursing Home since February 2012 and in her time there she has always been treated with kindness and respect. I have always found the management, staff (nursing and activities) to be aware of mums needs and have helped me deal with her dementia in a sensitive and caring way. I would have no hesitation in recommending Winterbrook to anyone looking for a nursing home.

How likely would you be to recommend Winterbrook Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My Mum has been happily in Winterbrook Care Home now for two and a half years, and the family are very pleased and impressed with the excellent care she has received. Winterbrook is a small and personal care home with dedicated, kind, friendly and helpful staff and a manager who really does care for the residents as though they are all her family.
Whilst in the care of Winterbrook my Mum has increased her weight and improved in health. We find it really is a home from home, with plenty of good food and the opportunity for us to visit as and when we want to.
Activities are regularly organised such as arts and crafts, painting, card games, group chats and reminiscence about the old days, outings for lunch, river trips, as well as entertainers coming in to sing and dance for the residents. We are extremely grateful for the care all the staff have taken of Mum and would have no hesitation in recommending it to other families as a loving, caring home.

How likely would you be to recommend Winterbrook Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was cared for at Winterbrook Nursing Home. I found the staff to be caring, friendly and knowledgeable. The care they gave my mum was outstanding, the manager was always on hand to answer any of our questions. I would always recommend Winterbrook to anyone that requires nursing care for a loved one.

How likely would you be to recommend Winterbrook Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt has been a resident at WInterbrook Nursing Home for three years. She is nearly blind and has had both legs amputated, one leg was amputated three years ago which resulted in her needing permanent care and the other leg amputated this year. throughout her time at Winterbrooke she has been treated with dignity, respect and care. She is very happy and secure at this home. The residents are able to go on trips. Exercises and activities are organised most days of the week to keep them active and involved. The staff have a very good leader in their manager with a strong work and service ethos. Family are able and encouraged to be involved as much as possible with trips entertainment and meetings. We are happy.

How likely would you be to recommend Winterbrook Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

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Care Home Idol 2016

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