Victoria Chatsworth

63 Dyke Road Avenue, Hove BN3 6DA
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9.8 89 Reviews
  • Victoria Chatsworth, Hove
Victoria Chatsworth is one of a series of homes in Hove that look to achieve a sound and trustworthy residential care service within an appealing and homely environment.

While looking to make the most of the skills of professional carers, Victoria Chatsworth also looks to further daily living through access to organised activities, Internet and garden therapy programmes.

Based around person-centred care, the home consists of en-suite bedrooms that all have their own direct dial telephones, while it is also important for the service that visitors themselves feel at home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 22 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1500 – £1700
  • RESPITE Self-Funded Nursing Care: £1500 – £1700

Please note that these prices are only a guideline, please contact us to find out the exact price for your requirements

These prices are only a guideline, please contact Victoria Chatsworth to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Emma Sheriff (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (22)

Victoria Chatsworth Reviews (89)

9.8

Victoria Chatsworth has a Review Score of 9.8 (9.753) out of 10, based on 42 reviews in the last 2 years.
Over all time Victoria Chatsworth has 89 reviews.

Overall Experience
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Date Published
  • 89
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Reviewer Connection to Victoria Chatsworth
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Total of 89, showing 1-20
Review from Audrey S (Respite Resident) assisted by family/friend published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff were very friendly. I got a lot of confidence from the OT team helping with exercises. I would have liked cold water/fridge available to drink as water given was warm and not changed often enough during day which made it hard to drink enough. I think each room should have a small fridge in it
so I could store cold drinks.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you for your feedback and I am very sorry that you had an issue with the drinking water and will raise this with the staff.

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Review from A B (Respite Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most caring and helpful in my short stay.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you so much for the feedback and I am glad you found your stay positive.

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Review from George W (Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Like a 5 star hotel food great staff great.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you for awarding us a 5-star review.Much appreciated.

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Review from S W (Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have never stayed in a care home, but it has been a very enjoyable experience. The whole package at Victoria Chatsworth is tops. I would recommend my time to any person having doubts. Many thanks to all. Keep up the good work.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you for the 5-star review and support for care homes!

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Review from M M (Respite Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming, cheerful carers and nurses, always attentive and ready to help. Very professional and always ready to assist when necessary. Very knowledgeable and always willing to explain what was happening. 10 out of 10.
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Review from Marina B (Respite Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I consider myself very lucky to be sent to this lovely nursing home. I needed so much help and everyone was so helpful and kind.
I cannot express how grateful I am to everyone I am to everyone. I am now able to go home. Many thanks.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you so much for your very touching and kind review.

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Review from D L (Respite Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring and patient staff were encouraging, especially the physios greatly aided me to increase my mobility. Comfortable room and excellent food. Possibly, there could be more attention to explaining procedures when a resident first comes here and in preparation for leaving. Somethings learned only by
asking.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you for this very helpful feedback and we will endeavour to improve the admittance/departure procedures.

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Review from Adrian K (Respite Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first came to this care home for rehab, I was in a great deal of pain and unable to bare weight on my foot. Over the last four weeks, thanks to the carers, nurses and physios, I am in a position to go home soon and I am so grateful to all for all the staff and hard work.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you so much for your wonderful review.It is much appreciated.

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Review from S S (Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have received excellent care. All the staff are angels. Very kind and caring. Food very good. I will never forget my time here and hope to revisit when I am mobile!
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you so much for your delightful review.Best wishes.

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Review from B S (Respite Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff very kind and helpful.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you so much for awarding us a 5-star review!

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Review from Patricia W (Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good all staff, cleaner, carer, nurses, physios all excellent in all they do nothing is too much bother help with everything kind thoughtful of all my needs food has been wonderful and so well presented which in my experience helped with my progress getting better both chef's first class. I have
to say Chatsworth is run to a very high standard. Thank you all.
Reply from Paul Burns, Director at Victoria Chatsworth

We are so pleased that you found the whole experience first class.Thank you.

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Review from M B (Respite Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Felt welcomed and safe from the moment of arrive. Very caring environment food good with choice is varied. Staff response to call bell prompt 24 hours a day and resident encouraged to use bell. I believe there are activities to which I was invited my choice was to read in a peaceful environment excellent
experience.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you so much for the review and I am delighted your experience was excellent.

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Review from G J (Respite Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at Victoria Chatsworth was it had a very homely feel about it. Everybody was so friendly from the time I arrived until when I left. The staff made my wife feel so comfortable when she came, it was a pleasure for her to visit. There was never short of a nice coffee when she arrived would
certainly recommend it.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you so much for your lovely review and I am delighted you were happy.

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Review from T J (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Initially here for two weeks, then slightly longer. Care was good and majority of staff were very kind. Food was very good with choices. My mother did not wish to join in activities although these were offered.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you for your review and I am glad you found the care to be good.

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Review from R B (Respite Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I arrived, the staff made me feel welcome. The facilities were clean and comfortable. They were compassionate, taking time to listen and address any concerns I had.
Meals were nutritious and catered to my preferences.
Overall, my experience at Chatsworth was very good.
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Review from T P (Resident) published on 23 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and care is excellent, cannot find fault with anything.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you for giving us such a positive review. Best wishes.

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Review from Neil U (Respite Resident) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have enjoyed my "enforced" stay here. Everyone is very pleasant and professional. The food is very good.
I don't need much care as I am pretty independent. I felt that they respected my wishes on this. There is no place like home though.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you for your honesty and I am glad we respected your wishes. Best wishes.

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Review from C C (Respite Resident) published on 15 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Could not have wished for a better treatment (from all departments). I had chosen here as my temporary rehab! Thanks to all.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you so much for your wonderful vote of support! Best wishes.

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Review from T N (Cousin of Resident) published on 8 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin has been in the care home for 3 years. He is now 99 years old. During this time he has been at the home he has been extremely well looked after by all members of staff. I would highly recommend this home to anybody.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you so much for your very kind words of support. Best wishes.

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Review from Rosmary B (Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy here and comfortable here. My room is delightful and the staff could not be more helpful. The food is good and varied and each week we have a range of interesting activities to pursue. Although I am here because of ill health I can't imagine that I could have been anywhere better.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you so much for your lovely review. Very kind.

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Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for Victoria Chatsworth is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.753 for Victoria Chatsworth is calculated as follows: ( (383 Excellents x 5) + (85 Goods x 4) + (16 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 485 Ratings = 4.753
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Victoria Chatsworth is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Emma

Emma Sheriff

Job Title: Care Quality Director

Emma is a registered nurse with over 20 years of experience in providing safe, high-quality care to the elderly. She always leads by example and ensures she is highly visible.

Frequently Asked Questions about Victoria Chatsworth

What types of Care is Victoria Chatsworth registered for?

Older Person Care, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Victoria Chatsworth have?

There are 22 Single Rooms.

What are the Facilities & Services at Victoria Chatsworth?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Victoria Chatsworth to the centre of Hove?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victoria Chatsworth to verify any information. View our terms and conditions. Victoria Chatsworth has an Enhanced Service - more info.