Victoria Chartwell is an elegant twenty-two bedroom home, lovingly converted into a care environment, which boasts sea views, stunning gardens and even its own fishpond.
An excellent atmosphere and surroundings in which to enjoy a relaxing retirement, Victoria pursues tailored person-centred planning for each individual, with a range of therapies and activities also available.
The service keeps a strong contact with the local authority and benefits from being one of five homes in Hove from the same provider that have earned a strong reputation locally.
Please note that these prices are only a guideline, please contact us to find out the exact price for your requirements
The price(s) shown are provided by the care home. Contact Victoria Chartwell for full pricing details and T&Cs.
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Victoria Chartwell has a Review Score of 9.5 (9.525) out of 10, based on 38 reviews in the last 2 years.
Over all time Victoria Chartwell has 128 reviews.
Excellent in every way no complaints at all
Excellent in every way no complaints at all
Thank you so much for such a lovely positive review.
All the staff very kind and proffesional. Shame lift is not working. Home kept very clean and tidy.
All the staff very kind and proffesional. Shame lift is not working. Home kept very clean and tidy.
Thank you and we do apologise that the lift is currently awaiting full refurbishment. Sadly, it takes a great deal of time to have the parts delivered.
I found my stay at the nursing home very pleasant. The manageress and her staff made my stay very comfortable (3 months) it was a very happy atmosphere to be there. Very well run by all who worked there. I would recomend any person who needs care and attention in later life to reside here. My...
I found my stay at the nursing home very pleasant. The manageress and her staff made my stay very comfortable (3 months) it was a very happy atmosphere to be there. Very well run by all who worked there. I would recomend any person who needs care and attention in later life to reside here. My thanks to all staff and carers for looking after during my stay there. Thanks to Victoria Chartwell I am back gome on full recovery.
Thank you for your review and you will be aware that we are now undergoing a full refurbishment to enhance the rooms and facilities.
The staff are excellent. They are all very welcoming, understanding, and caring. They are all very hardworking and nothing is overlooked. The comfort of the residents is their prime concern. The food is plentiful and a wide variety is available. The level of cleanliness can not be surpassed. The...
The staff are excellent. They are all very welcoming, understanding, and caring. They are all very hardworking and nothing is overlooked. The comfort of the residents is their prime concern. The food is plentiful and a wide variety is available. The level of cleanliness can not be surpassed. The entire home is spotlessly clean.
We are delighted that you are so happy with the home!
As I am here under NHS care I am unable to enter value for money, but should I need care in the future I hope I can. Come to Chartwell to caring staff + happy facility.
As I am here under NHS care I am unable to enter value for money, but should I need care in the future I hope I can. Come to Chartwell to caring staff + happy facility.
Much appreciated.
A lot of kind and efficient care. The building is undergoing a large scale programme of alteration and improvements but the staff are coping well and the standard of care is maintained at a high standard.
A lot of kind and efficient care. The building is undergoing a large scale programme of alteration and improvements but the staff are coping well and the standard of care is maintained at a high standard.
I am writing on behalf of my Aunt who recently stayed following her hospital admission.
The interior of the home needs decorating / updating as it looks somewhat tired in some areas but that does not retract from what is most important...... The delivery of care.
The manager and staff are...
I am writing on behalf of my Aunt who recently stayed following her hospital admission.
The interior of the home needs decorating / updating as it looks somewhat tired in some areas but that does not retract from what is most important...... The delivery of care.
The manager and staff are very kind, supportive and deliver appropriate and effective care with dignity and respect; they also listened and acted in the best interest of my Aunt, liaising with the family, all health, allied health and social care representatives effectively and in a timely manner.
My aunt reported that the food was good and she put on some much needed weight which is so important for her health and wellbeing.
I would like to thank each and every one of the staff for their kindness and compassion.
Thank you so much for your kind review and we agree about the interior needing updating and you should know that contractors have now commenced on a full refurbishment and extension of the home.
Such a fabulous home with the most wonderful staff. From the very start, when I was still in the ambulance, I met so many nurses, carers and managers, all doing their best to reassure me and it worked. I feel so comfy here, almost to the point I don't wish to go home! I have been treated with...
Such a fabulous home with the most wonderful staff. From the very start, when I was still in the ambulance, I met so many nurses, carers and managers, all doing their best to reassure me and it worked. I feel so comfy here, almost to the point I don't wish to go home! I have been treated with dignity and respect at all times. The food is well thought out and delivered hot when needed. Such a variety so well 5* from me!
So glad you feel you had a 5-star experience.Thank you.
My...
My husband's general health, as well as his mobility, has improved immediately, and he's now ready and motivated to return home and resume his normal lifestyle. Thanks to all the staff for all the appointments for his onward care.
We much appreciate you awarding us a 5-star review.Thank you.
I have now been in the Victoria Chartwell for 4 weeks and my room is lovely and I must say the care I have had from all who work here are very friendly and always willing to help no matter your request. Many of the staff always smile when greeting you which makes your day a happier one, they listen...
I have now been in the Victoria Chartwell for 4 weeks and my room is lovely and I must say the care I have had from all who work here are very friendly and always willing to help no matter your request. Many of the staff always smile when greeting you which makes your day a happier one, they listen to you on your bad days and talk in a way to cheer you up. They are all very underrated group of people who deserve more.
It's wonderful to read how supported you feel and we much appreciate the feedback.
Overall standard of care very good. Good food, staff friendly and helpful.
Overall standard of care very good. Good food, staff friendly and helpful.
I am pleased that you were happy with the overall standard of care.Thank you.
The rehabilitation staff...
The rehabilitation staff are firm fair and very professional again another 5 stars
Thank you for your wonderfully positive 5-star review.
I have been very well attended to. Thanks!
I have been very well attended to. Thanks!
Thank you for taking the time to provide us with a great review.
Very happy here as all staff well-trained and offer great care and commitment to the patients.
Very happy here as all staff well-trained and offer great care and commitment to the patients.
Thank you so much for your very kind support.Much appreciated.
The overall experience of Victoria Chartwell were excellent. My wife's treatment and care were second to none. Communication between the family and all the staff was also was again first class. As a family, we were thoroughly satisfied with the care of my wife.
The overall experience of Victoria Chartwell were excellent. My wife's treatment and care were second to none. Communication between the family and all the staff was also was again first class. As a family, we were thoroughly satisfied with the care of my wife.
Thank you so much and I am delighted you were so happy.
Care was excellent, staff checked everyday to ensure my rehab was going well. A very clean place to stay. Would happily recommend family and friends if ever they need a care home.
Care was excellent, staff checked everyday to ensure my rehab was going well. A very clean place to stay. Would happily recommend family and friends if ever they need a care home.
Thank you so much for your very generous and kind review.
In my short time here the nursing staff have been great and have really looked after.
In my short time here the nursing staff have been great and have really looked after.
Thank you so much for taking the time to provide your lovely review.
I came to Victoria Chartwell straight from hospital not knowing what to expect. I was very pleasantly surprised. The care and attention to detail was exemplary. The rooms were spacious and airy. The attention of the carers excellent and any queries/questions answered promptly. The food and choices...
I came to Victoria Chartwell straight from hospital not knowing what to expect. I was very pleasantly surprised. The care and attention to detail was exemplary. The rooms were spacious and airy. The attention of the carers excellent and any queries/questions answered promptly. The food and choices of it were plenty. No hesitation in recommending this establishment.
Thank you for your lovely review.Much appreciated.
I found room 20 really small, also the lack of shelves to put anyhting, so water gets spilled frequently.
I found room 20 really small, also the lack of shelves to put anyhting, so water gets spilled frequently.
Very sorry that you had one of the smallest bedrooms but we do note your comments and will now seek to rearrange the room to make it easier to access water jugs and so on.We much appreciate the feedback.
Since I arrived here the staff have looked after me very well. Everything I need is given to me quickly and courteously. Staff are available day and night and are always friendly and helpful. The home is clean and tidy and the rooms are adequately furnished.
Since I arrived here the staff have looked after me very well. Everything I need is given to me quickly and courteously. Staff are available day and night and are always friendly and helpful. The home is clean and tidy and the rooms are adequately furnished.
Thank you for your very kind review and I am delighted you feel well looked after.
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Eliza’s journey into nursing began from a personal experience of nursing and the impact of wanting to promote dignity and choice to the elderly....
Eliza’s journey into nursing began from a personal experience of nursing and the impact of wanting to promote dignity and choice to the elderly. Eliza is the registered manager leading a team of dedicated staff to fulfil their potential, encouraging them through extensive training and development. Eliza is warm and welcoming and engages with the residents to form a special bond. Her door is always open and she spends quality time with each resident in Chartwell. Providing care is not just medical, it is about helping and supporting the whole person in both a mental and a physical sense.
Emma is a registered nurse with over 20 years of experience in providing safe, high-quality care to the elderly. She always leads by example and ensures she is highly visible.
Older Person Care, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 22 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victoria Chartwell to verify any information. View our terms and conditions. Victoria Chartwell has an Enhanced Service -what an Enhanced Service includes.