Hinton Grange

442 Bullen Close, Cambridge CB1 8YU

Hinton Grange is a Cambridgeshire 60-bed care facility that boasts an extensive range of expertise to suit those with nursing and residential care needs, thanks to a highly-skilled and dedicated team of professionals.

Amongst those looked after at Hilton Grange include many with mental health illnesses such as Alzheimer's and Parkinson's, as well as some who are recovering from stroke and benefit from effective rehabilitation methods.

Residents enjoy a versatile outlook upon the care setting, with key workers, GPs, dentists and opticians all visiting the home and many opportunities available within the local community and scenic countryside locations to visit.

Group: Care UK Nursing & Residential Care Services

Person in charge: Maxine Bains (Home Manager)

Local Authority / Social Services: Cambridgeshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Hearing Impairment • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Hinton Grange: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9 (maximum of 10) for Hinton Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Hinton Grange in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.521 for Hinton Grange is calculated as follows: ( (51 Excellents x 5) + (44 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 96 Ratings = 4.521

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.5 Points relating to the number of positive Reviews for Hinton Grange is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 6 Reviews ÷ 12 Target = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9 Hinton Grange has a Review Score of 9 (9.021) from 8 Reviews


Average Ratings

  • Excellent
    5
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hinton Grange?

  • Extremely LIKELY
    5
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hinton Grange

  • Daughter of Resident/Service User
    3
  • Wife of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Sister-in-law of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

My Wife was in full-time care at Hinton Grange for three years. Throughout the whole of the time, she was treated with great courtesy and love and patience respect in a very professional way. I would recommend that home to other people if asked.

How likely would you be to recommend Hinton Grange? Extremely Likely

Overall Standard

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Average Rating:   4.9 out of 5

Mum has now been in the home for 18 months. The care she has received has been very good. I have found all the staff very caring and their understanding of the residents' ways and needs is excellent. The food is really good and the nursing team always contact me if there are any problems. I cannot fault anything or anyone at the home.

How likely would you be to recommend Hinton Grange? Extremely Likely

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Average Rating:   4.6 out of 5

My Dad was in the care home for about 18 months. All the staff were kind and caring. We could not hope for a better place for Dad to be. He was very well taken care of, even in challenging times. As a family, we were always made to feel welcome from children to adults. A big thank you to everyone. We appreciated everything you did for Dad.

How likely would you be to recommend Hinton Grange? Extremely Likely

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Average Rating:   4.7 out of 5

My Dad stayed at the care home for 18 months and from my initial meeting I was put at ease and was shown all they had to offer which I found outstanding. All the staff from top to bottom were very kind and helpful, always checking if everything was OK and we were comfortable. My Dad could at times be very challenging but they took it in their stride and were always respectful towards him. To me, they couldn't do enough for him and made him and me feel special and our needs important. I could not have wished for a more loving and thoughtful place for my Dad.

How likely would you be to recommend Hinton Grange? Extremely Likely

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Average Rating:   4.9 out of 5

Staff are very efficient and kind. They knew him as cheeky chappy.

How likely would you be to recommend Hinton Grange? Likely

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Average Rating:   4.1 out of 5

I have found Hinton Grange very good on all fronts. Staff are supportive, friendly, professional. The food is good and a diet (vegetarian) provided to suit needs, including high fat due to weight loss. Nothing asked is too much trouble and any requests are fully discussed and where possible, mostly are met at once.

How likely would you be to recommend Hinton Grange? Likely

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Average Rating:   4 out of 5

Care was good. Staff efficient. Resident treated with dignity. Activities well arranged. Friendly atmosphere. Clean. Good food - lots of choice.

How likely would you be to recommend Hinton Grange? Likely

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Average Rating:   4.3 out of 5

All staff at the care home have been very helpful and supportive in all aspects of the care received by my father.

How likely would you be to recommend Hinton Grange? Extremely Likely

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Treated with Dignity

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Average Rating:   4.8 out of 5

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Bed Vacancies

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Awards / Recognitions

December 2017

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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