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Amberley Hall Care Home

55 Baldock Drive, King's Lynn, Norfolk PE30 3DQ
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The staff team provide excellent care and attention to residents.Jo R(Stepdaughter of Resident/Service User)
Amberley Hall Care Home, King's Lynn
I could not wish for a better place like home from home. Love this place and the staff.Jane B(Wife of Resident/Service User)
Amberley Hall Care Home, King's Lynn
The carers go above and beyond to understand and provide the best for residents.D I(Wife of Resident/Service User)
Amberley Hall Care Home, King's Lynn

Amberley Hall is an award-winning, purpose-built care home in King’s Lynn, Norfolk, providing exceptional Residential Care, Dementia Care, Nursing Care, and short-term Respite Care in a modern and welcoming environment.

Combining expert care with outstanding facilities, Amberley Hall offers residents the support they need while encouraging independence, choice, and a fulfilling lifestyle. The dedicated care and nursing teams deliver personalised care tailored to each resident’s individual needs, creating a community where...  

Care Provided by Amberley Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 106 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Accreditations

  •  The National Dementia Care Accreditation Scheme (NaDCAS)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350N/A

Weekly care fees at Amberley Hall are determined following a Pre-Admission care needs assessment and room selection. Guideline prices range from £1,300 and Hairdressing Services, Newspapers etc are billable extras and not included in weekly care fees.

Contact Amberley Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Blessy Masilanani (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (106)
  • Single Rooms with ensuite Wet Room (45)

Visiting

  • Please feel free to visit Amberley Hall at any time - the door is always open! Visitors more than welcome to come along to the Lifestyles Programme of activities at Amberley Hall and join loved ones as they participate too.

Parking

  • Standard and Disabled car parking spaces are available at the front and rear of the home.

Amberley Hall Care Home Reviews (165)

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9.6

Amberley Hall Care Home has a Review Score of 9.6 (9.604) out of 10, based on 49 reviews in the last 2 years. Over all time Amberley Hall Care Home has 165 reviews.

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Review from D M (Son of Resident) published on 28 June 2023 Submitted via Postal Card
Overall Experience

Very happy.

Reply from Urszula Jakoniuk, Generla Manager Amberley at Amberley Hall Care Home

Thank you for your positive review. I will pass this on to my team. Thank you again.

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Review from A R (Respite Resident) published on 16 June 2023 Submitted via Postal Card
Overall Experience

Wonderful, friendly and helpful staff, all patient and nothing was too much trouble. Especially good care from the physiotherapist who always encouraged me to do more than I thought possible. It was particularly helpful to have physio sessions everyday. I am very grateful for all the care I have received.

Reply from Urszula Jakoniuk, Generla Manager Amberley at Amberley Hall Care Home

Thank you for your kind words, I will share as well with the physiotherapy team.

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Review from C B (Respite Resident) published on 16 June 2023 Submitted via Postal Card
Overall Experience

Very welcoming, always very pleasant and willing to help, nothing was too much trouble. Hope I don't have to but would certainly come back here if need be. Thanks to all members of staff in Amberley Hall Care Home.

Reply from Urszula Jakoniuk, Generla Manager Amberley at Amberley Hall Care Home

Thank you for your kind words. So pleased you had a good experience. I will share this with my team.

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Review from Neville C (Resident / Service User) published on 8 June 2023 Submitted via Website
Overall Experience

Personal service is very good, very obliging, very patient and they listen to me. A member of staff has been very helpful to me since moving into Amberley Hall. I have a very nice room and have been treated with dignity and respect.

Reply from Urszula Jakoniuk, Generla Manager Amberley at Amberley Hall Care Home

Thank you so much for your kind review which I will share it with my team.

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Review from Chris N (Son of Resident) published on 28 April 2023 Submitted via Postal Card
Overall Experience
Absolutely excellent team at Amberley Hall's Regency Suite.
Special mention to two members of staff in particular 'great team'.
Many many thanks to the team in the OT suite, your help with ongoing support is quiet simply superb!

Thank you staff in reception. A splendid stay for my mother. Many thanks and keep up the good work 'you guys are legends'.

Reply from Urszula Jakoniuk, Generla Manager Amberley at Amberley Hall Care Home

Thank you for your feedback. It is nice to hear your mother was happy from staying with us and we wish her all the best for future.

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Review from Anthony W (Respite Resident) published on 30 March 2023 Submitted via Postal Card
Overall Experience

After a long stay in the hospital, it was decided I would transfer to Amberley Hall for rehabilitation. I was very apprehensive and reluctant to transfer. I soon realised my fear had been unwarranted. I have received the most caring and considerate treatment from carers and therapists alike. The whole team have not just gone the extra mile, they've run a marathon. Many, many thanks.

Reply from Urszula Jakoniuk, Generla Manager Amberley at Amberley Hall Care Home

Thank you for your kind review which I will pass on to my team

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Review from J R (Respite Resident) published on 28 March 2023 Submitted via Postal Card
Overall Experience

The staff were very helpful and happy, the food was very poor. I felt safe 24 hours a day, and it was kept very clean everywhere.

Reply from Urszula Jakoniuk, Generla Manager Amberley at Amberley Hall Care Home

Thank you for your kind review. I will share this with all team.

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Review from W G (Resident / Service User) published on 3 March 2023 Submitted via Postal Card
Overall Experience

Excellent all round in particular the staff who were more than caring.

Reply from Urszula Jakoniuk, Generla Manager Amberley at Amberley Hall Care Home

Thank you for your kind feedback. I will share this with my team.

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Review from Emma D (Daughter of Resident) published on 3 March 2023 Submitted via Postal Card
Overall Experience

I have found all the staff friendly and helpful. The care Mum has received to date has been very good and I am always informed of her health and what she had been doing in the community she is in.

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Review from C H (Niece of Resident) published on 30 January 2023 Submitted via Website
Overall Experience

My aunt arrived at Amberley Hall in the Autumn following another spell in hospital . My aunt is unable to manage on her own at home and so Amberley has provided an excellent solution. The arrival arrangements were straightforward and the staff very friendly and welcoming both towards us and my aunt. Although my aunt still has health limitations, since her arrival at Amberley she has continued to go from strength to strength and is starting to feel more settled. Every time we have visited, the staff have been very helpful and friendly. As her nearest relatives but living almost 200 miles away, we were very concerned to find the right environment for my aunt. Happily, we feel that Amberley is a very good fit. We have appreciated the efforts made by management and the senior care team to keep us informed and feel very reassured that my aunt is in good hands.

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Review from M H (Brother of Resident) published on 9 December 2022 Submitted via Website
Overall Experience

My sister entered Amberley Hall when she could no longer be looked after in her own home. The Amberley Hall staff cared for her with great skill and humanity in her last months. I do not think anyone could have done more and I am grateful to them all.

Reply from Adina Marginean, General Manager Amberley at Amberley Hall Care Home

Thank you for your kind review. It is our pleasure to make sure all our residents are made welcome and happy. Positive feedback means the world to our team. Kind regards.

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Review from Debbie l (Respite Resident) published on 24 November 2022 Submitted via Website
Overall Experience
I have recently left Amberley Hall Care Home following my second visit.
My room in the Sandringham suite was very large and had an en-suite bathroom. It was fully equipped and spotlessly clean.
The carers who came to help me shower and dress each morning were always ready to help with anything I needed. I was able to tell them how they could help me, and they carried out my morning routine with enthusiasm and aplomb.
Food coming from the Amberley Hall kitchen was superb, with several meal options, and in the reception area, there was a refreshments unit serving a wide range of teas and coffees, snacks and crisps and a selection of magnificent homemade cakes.
Entertainment at Amberley Hall included musicians who were brought in to entertain residents, and the staff organised events relating to the time of year.

I consider Amberley Hall to be the best care home in the area, and I thank the staff there for their care, kindness and compassion during my stay.

Reply from Adina Marginean, Generla Manager Amberley at Amberley Hall Care Home
Thank you, Debbie, please come back and visit any time.

Kind regards.

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Review from Julie B (Daughter-in-law of Resident) published on 19 October 2022 Submitted via Website
Overall Experience

When we had to make the difficult decision to move my husband's mum into care due to her advancing Alzheimers, we were thankful we discovered Amberley Hall. Events unfolded alongside which meant we also had to ensure his 90-year-old father with advancing Parkinson's had a safe and nurturing place to take care of him from discharge after 4 months in hospital. The staff are professional, kind, patient and thoughtful towards their residents whilst understanding the needs of the relatives - which is particularly important as we live 120 miles away but need to feel close.

Reply from Adina Marginean, General Manager Amberley at Amberley Hall Care Home

Thank you for your lovely review. It is always so wonderful for our team to hear our success stories. Kindest regards.

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Review from Sharon E (Daughter of Resident) published on 1 September 2022 Submitted via Postal Card
Overall Experience

Whenever we visit, the first impressions are entering a lovely, friendly, warm environment, always clean. The staff are amazing and always on hand to help. When we visit it feels very homely and comfortable and relaxed. The nursing staff are brilliant, any questions are answered no matter how busy they are. Always give you time and this is really important.

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Review from Jean B (Resident / Service User) published on 15 July 2022 Submitted via Postal Card
Overall Experience

I love them all. They are good to me. They make me laugh. All in all, everything is good.

Reply from Jenny Boulton, General Manager Amberley at Amberley Hall Care Home

Thank you for your review, we are very pleased to hear you are enjoying your time with us. It's always a pleasure to hear such positive feedback about our team.

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Review from Bev S (Private Carer of Resident) published on 6 July 2022 Submitted via Website
Overall Experience
The person I support spent two weeks at Amberley hall whilst I was on holiday.

On returning to pick him up, it was a joy to see how well he looked. There was an obvious good relationship with all the staff and it was clear he had been well looked after. Will definitely be returning when a spell of respite is needed again as it's comforting to know he is happy and safe at Amberley.

Reply from Jenny Boulton, Generla Manager Amberley at Amberley Hall Care Home

Thank you for your lovely review. It is always so wonderful for our team to hear our success stories. We look forward to having your client stay with us again soon.

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Review from Louise S (Daughter of Resident) published on 17 June 2022 Submitted via Postal Card
Overall Experience

Following a crisis with Mum's living arrangements and after viewing other options I found the Amberley Team. Chaos turned quickly into the calm, honest, and professional support we needed to move to the next stage. The home is bright and clean with tea and biscuits on top to ease the nerves. The dreaded 'moving in' day was handled wonderfully and facilitated by the trust Mum quickly developed in the home manager who is a truly exceptional person. One of the hardest decisions I have ever made was made as easy as it can be by the Amberley Team. Thank you!

Reply from Jenny Boulton, Generla Manager Amberley at Amberley Hall Care Home

Thank you for your review, Amberley are always striving to be the best support that our residents and relatives need. We are very pleased to hear that we could have been a help at this time and will continue to help every step of the way.

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Review from Joan V (Wife of Resident) published on 16 June 2022 Submitted via Postal Card
Overall Experience

My husband can't see very much at all and his hearing is very poor without his hearing aids. When visiting him I noticed one hearing aid was sticking out so I removed it and saw that it was in the wrong ear and I think the tubes had been adjusted to make it fit so I tried to put them in the right ears but couldn't do it so we left them out. To begin with, I thought he wasn't being taken to the dining room because it was easier not to, but I understand now that it was because he didn't want to go and wanted to stay in his room. He was therefore not very happy and was glad to come home.

Reply from Jenny Boulton, Generla Manager Amberley at Amberley Hall Care Home

We are sorry to hear that not every part of your husband's experience went to plan. We take on board your comments and will work together with our team to provide a better outcome going forward.

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Review from Helen S (Daughter of Resident) published on 9 June 2022 Submitted via Website
Overall Experience

Although my Mum's dementia means she no longer knows who I am, I still enjoy my visits to her when I can get to Amberley Hall. I live in Devon and rely on being able to telephone to see how she is. Although I don't speak to Mum (she doesn't really enjoy telephone calls), the staff are always very kind and helpful and bring me up to date on Mum's general health and activities so I continue to feel involved in her life.

Reply from Jenny Boulton, General Manager Amberley at Amberley Hall Care Home

Dearest relative, the care team at Amberley really understand the importance of good communication and that feelings matter the most. It is an honour to take good care of your mother and we are delighted that you enjoy your visits. Kindest regards, Amberley Hall.

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Review from Cheryl S (Daughter of Resident) published on 20 May 2022 Submitted via Website
Overall Experience

In March when the COVID restrictions were being eased slightly we saw Mum in the reception/coffee lounge area of Amberley for a change (still wearing masks etc). This is a nice bright area where we could have coffee, tea, and cold drinks whilst chatting to Mum, and the change of scenery made for a very relaxed and enjoyable time. Mum has been in Amberley since October 2020. In that time she has had a few ups and downs but the staff have been absolutely brilliant and have always looked after her well and kept me updated. I call the home regularly and the staff are always happy to talk to me about the things Mum has been up to and if she needs any toiletries or anything else. I know she is in very capable hands and I can’t praise the staff enough for making her so happy and always smiling even though she doesn’t remember them from one hour to the next as she has Alzheimer’s. Keep up the wonderful work.

Reply from Jenny Boulton, General Manager Amberley at Amberley Hall Care Home

Thank you for your wonderful review, our team at Amberley love hearing the difference we can make to our residents' lives and the experiences their relatives have. We are very grateful for your support. Kind regards.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 March 2026
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (35) & Events (2)

News
  • 16 Jul 2026

    Yesterday, we celebrated Bastille Day with a lovely afternoon exploring the sights, culture and history of France through our Armchair Travels session, followed by a delicious selection of French pastries...

  • 24 Jun 2026

    Yesterday was a truly special evening at Amberley Hall! We had the pleasure of hosting the 12th King's Lynn Scouts, who enjoyed tea and got creative making painting wishing stones...

  • 15 May 2026

    Enjoy a beautiful day at Amberley Hall! Why not embrace the sunshine and spend some time gardening outside? There’s nothing quite like working in the garden with the sun shining...

Upcoming Events

Awards / Recognitions (11)

Accreditations

Meet the Team (8)

Blessy Masilamani
Blessy MasilamaniJob Title:Home ManagerJoined: 2025

Hello, my name is Blessy, and I am the Home Manager here at Amberley Hall.

From a very young age, I knew I wanted to help others, and that passion naturally led me into a career in healthcare. I began my nursing journey over 20 years ago at the highly respected Dr M.G. R. Medical University, Tamil Nadu, India. During this time, I specialised in Haematology and Operative Surgery within a multi-specialist hospital. One of my proudest achievements after obtaining my BSc in Nursing was progressing to Senior Lead Matron and becoming a course tutor for General Nursing.

I continued to build on my knowledge and experience by completing my MSc Mental Health Nursing, and once in the U.K, I went on to work as Clinical Lead and Deputy Manager at a well-regarded care home in Dulwich - further strengthening my commitment to delivering outstanding, person-centred care before moving to King's Lynn in the beautiful county of Norfolk.

Providing exemplary care is at the very heart of everything our team at Amberley Hall does. Nothing matters more to me than ensuring that every resident who makes Amberley Hall their home, or joins us for a short-term respite stay, receives the highest quality of care, dignity, and respect always.

I fully understand the trust that residents and their families place in us when they choose Amberley Hall, and I take this responsibility very seriously. It is a true privilege to get to know our residents and their families and friends, listen to their life stories, and share meaningful moments while creating happy memories in a warm and supportive environment.

If there is ever anything I can do to help, please do not hesitate to get in touch. My door is always open, my team and I will always do our very best to support you, and I look forward to welcoming you to Amberley Hall very soon!

Arun Bala
Arun BalaJob Title:Deputy ManagerJoined: 2025

Hello, my name is Arun, and I am the Deputy Manager here at Amberley Hall.

From an early age, I knew that caring for others was my true calling, and supporting people to live with dignity, comfort, and respect has always been my greatest motivation. I obtained my BSc in General Nursing in India, specialising in Intensive Care Nursing, which helped develop my strong clinical knowledge and skills in delivering high-quality care.

In 2021, I moved to the UK to further my career and worked as a Lead Nurse and Peripatetic Deputy Manager for one of the country’s largest care providers, specialising in elderly residential, dementia, and nursing care. This experience allowed me to broaden my leadership skills while continuing to focus on delivering compassionate and person-centred care.

I strongly believe that dignity, kindness, and empathy are the foundations of excellent care, and as Deputy Manager here at Amberley Hall I am incredibly proud to support and mentor such a dedicated team! Every single one of us is committed and driven to ensure that all residents at our home receive outstanding care every single day and always.

Panchami Lal
Panchami LalJob Title:Administration ManagerJoined: 2024

Hello, my name is Panchami, and I am the Administration Manager here at Amberley Hall.

I have a Master's in Construction Management and joined Athena in 2024 after many years working in Education as an Assistant Professor at Mar Baselios College of Engineering and Technology, India.

I am here to assist and provide answers to any contractual questions, in addition to accounting and financial services at home.

I truly care about what our residents, their families and friends and providing exemplary customer service is something I believe in and always strive to achieve.

Everyone has a story to tell, and nothing gives me more pleasure than ensuring that our residents, their families, community friends and staff are all fully supported and welcomed here in our home.

If there is anything that I can do to help, please do not hesitate to ask or call, and I look forward to meeting you and assisting you at Amberley Hall very soon!

Mari Mourao
Mari MouraoJob Title:Customer Relationship ManagerJoined: 2024

My name is Mari, and I joined Athena Care Homes in February 2024. I bring over 14 years of experience in the care sector, with a deep passion for supporting families through the important journey of finding the right care home for their loved ones. I work across our two King’s Lynn homes – Amberley Hall and Goodwins Hall – and I’m committed to offering guidance, reassurance, and a warm welcome every step of the way.

Eduardo Suanez
Eduardo SuanezJob Title:Head ChefJoined: 2020

Hello, my name is Eduardo, and I am the Head Chef here at Amberley Hall, having joined the team nearly 10 years ago.

I have over 12 years of experience as a Chef, and seeing our residents enjoy the dishes that the team and I create makes me very happy. It is a pleasure to get to know them, and their families, and learn all about their favourite dishes and flavours.

Our Hospitality Team at Amberley Hall is committed to providing seasonal home-cooked dishes offering choice, nutrition and quality - including exciting menus to specific individual dietary needs and all appetites.

It is vital that we always get feedback, continuously deliver the highest quality of food and meet the nutritional requirements of every single resident who chooses to make Amberley Hall their home!

Juliet Gilbert
Juliet GilbertJob Title:Head HousekeeperJoined: 2014

Hello, my name is Juliet, and I am the Head Housekeeper here at the home, having joined the team at Amberley Hall in 2014.

Through years of experience, I am committed and passionate about maintaining a clean, safe, and welcoming environment for our residents here at the home.

Nothing drives me more than making a real difference every day to the lives of those we support here at Amberley Hall.

Jamie Page
Jamie PageJob Title:Head of MaintenanceJoined: 2026

Hello, my name is Jamie, and I am the Head of Maintenance here at Amberley Hall.

My background is in Construction Management, in which I hold a Master’s degree. I also have 25 years of experience managing a large local chemical company. Throughout my career, I have developed a strong commitment to maintaining high standards and creating safe, welcoming environments.

Nothing makes me happier than supporting our residents and helping to ensure that our home is inviting, comfortable, and safe for residents, their visitors, and my colleagues.

I am committed to maintaining Amberley Hall to the highest standards and continually striving for excellence in everything we do for those who have chosen to make Amberley Hall their home.

Shylene Dhlamini
Shylene DhlaminiJob Title:Community Lead - Regency CommunityJoined: 2021

Hello, my name is Shylene, and I am the Community Lead of the Regency Community here at Amberley Hall.

My journey in care began as a Care Assistant, progressing to Care Team Leader, and now Community Lead. I am currently starting my Level 4 NVQ in Adult and Social Care with Athena and aspire to become a nurse in the future.

I am passionate about my role and dedicated to making a positive difference in the lives of our residents and delivering outstanding care and support at all times! Bringing happiness, dignity and learning more about our amazing residents at Amberley Hall is what drives me every day!

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