Haughgate House Nursing Home

Haugh Lane, Woodbridge IP12 1JG
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9.4 59 Reviews
  • Haughgate House Nursing Home, Woodbridge
Haughgate House offers a warm and inviting environment for residents seeking compassionate care. Originally built in the 1920s, it has been thoughtfully refurbished to blend its historic charm with modern comforts.

The dedicated team at Haughgate House is committed to providing personalised care that respects each resident's dignity and promotes emotional well-being. They strive to create a true 'home from home' atmosphere, ensuring residents feel valued and supported in their daily lives.

Residents can enjoy beautifully refurbished rooms, engaging activities, and compassionate care centred on respect, dignity, and choice. The home features communal day rooms and lounges with garden views, offering spaces for socialising or quiet reflection.

Situated near the charming market town of Woodbridge, Haughgate House provides easy access to local shops, cafes, and the iconic Tide Mill, allowing residents to remain connected to the community.
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Care Provided by Haughgate House Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 42 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Nursing Care: from £1650
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Nursing Care: from £1750
The price(s) shown are provided by the care home. Contact Haughgate House Nursing Home for full pricing details and T&Cs.

Contact Haughgate House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Haughgate House Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Regina Mparutsa (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006
  • Number of floors: 1

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (9)

Haughgate House Nursing Home Reviews (59)

9.4

Haughgate House Nursing Home has a Review Score of 9.4 (9.442) out of 10, based on 13 reviews in the last 2 years.
Over all time Haughgate House Nursing Home has 59 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Haughgate House Nursing Home
  • 21
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  • 2
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Total of 59, showing 1-20
Review from V W (Sister of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am pleased my sister is here because she is very well looked after and she is happy. The home engages the residents with many activities, which I engage with as well. Find the rooms are always nice and clean, and the staff are very friendly.
Reply from Regina Mparutsa, Home Manager at Haughgate House Nursing HomeThank you for your wonderful feedback. We are so pleased to hear that your sister is happy and well cared for in our home. It is lovely to know that you enjoy joining in with the many activities we provide for our residents. Your kind comments about our friendly staff and the cleanliness of the home are greatly appreciated and will be shared with the team. Thank you for your continued support.
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Review from Bianca H (Wife of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very beginning, we felt looked after in a kind, thoughtful and caring way. My husband is the recpient and I, his wife, visit every day and feel welcome. Discretion and dignity are respected. We appreciate the kindness, physical strength in administering support, the high standard of organisation,
the competence and efficiency.
Reply from The Manager, Home Manager at Haughgate House Nursing HomeThank you so much for your lovely review and kind words. It truly means a great deal to us to hear that both you and your husband have felt welcomed, supported, and cared for since joining our home.

We understand how important it is for families to feel reassured and involved, and we are delighted that you feel comfortable and welcome during your daily visits. Maintaining dignity, respect, and compassionate care for every resident is at the heart of everything we do.

Your recognition of our team's kindness, professionalism, physical support, and administrative assistance is sincerely appreciated and will be shared with all staff. Feedback such as yours encourages us to continue delivering the highest standards of care and support to our residents and their loved ones.

Thank you once again for placing your trust in us.
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Review from D N (Cousin of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The resident has been here for 9 months, and I feel she is very happy and settled. A happy atmosphere, I visit every week.
Reply from Regina Mparutsa, Home Manager at Haughgate House Nursing HomeThank you for your lovely review. We are delighted to hear that your relative has settled well and is happy in our home. Creating a warm, happy, and welcoming atmosphere for both residents and their families is very important to us. We truly appreciate your continued support and are pleased that your weekly visits are always a positive experience.
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Review from S B (Daughter of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is a resident here and as a family we are over the moon with the care she is recieving. She is checked on all the time.
The staff encourage mum to come out of her room to join in the activities and she really enjoys it.
I have found all the staff to be informative and friendly.
The office
staff and manager are always readily available for a chat.
I would highly recommend this care home.
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Review from R T (Daughter of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Was informed by a night worker that Mum was being taken to hospital. Am so grateful that this worker called 999 and go tmy mum help she needed at that time. A good outcome.
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Review from Keith S (Wife of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They listen. They respond. They act. They care. Haughgate House put the 'care' into caring.
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Review from Pat B (Sister-in-law of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is a delight to visit. It is light and airy and every member of staff you meet greets you with a smile. I was a lay assessor for care homes in the past and this home is by far the best I've ever been in. The rooms are so nice with a feature wall that the maintenance /builder man Daniel has
designed that is so welcoming and pleasing to the eye, makes each room special . The food is beautiful my relative says it's like a 5* restaurant. The activities staff are amazing all sorts going on, the gardening club, trips out , music events, rabbits to hold etc.,
The staff in the home are a team and they are all a very kind ,caring team, all of them deserve a medal. The respect , dignity and love they show to residents is outstanding.
I really think this place is the gold standard, if only all homes could be like this.
I am truly stunned by this home and congratulate the manager and all the staff for the love and care they show my beloved brother in law.
Reply from Agnieszka McDonald, Home Manager at Haughgate House Nursing HomeThank you for taking the time to leave us such a fantastic review. We're happy to hear that your brother-in-law is receiving such great care, enjoying the meals, and the friendly atmosphere created by our team at Haughgate House. I will pass on your kind comments to the whole team. Once again thank you for your review.
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Review from J R (Niece of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my uncle, unannounced, and was very impressed with the way in which he is being cared for. He has always looked immaculate before he moved in, and he looked immaculate today. His clothes very smart and clean. I joined an activity with him. Bingo. He then felt he didn't want to play and was
given the option to just watch. The member of staff was very up to date with his individual needs and what activities he prefers. Whilst also bearing in mind that he enjoys being quiet. I was very pleased with all I saw.
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Review from C W (Daughter of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we would like to express our appreciation for the care our mother received in her final days. We felt supported by the amazing staff at Haughgate House - making this sad time a very special and positive one.
The manager and all staff went above and beyond. They were respectful and professional
and their compassion shone through. Many thanks to all.
Reply from Agnieszka McDonald, Home Manager at Haughgate House Nursing HomeThank you very much for taking the time to leave this kind review. Staff at Haughgate House take such pride in providing outstanding, person-centred care and enriching the lives of our residents. Your mother was a lovely lady and she is very much missed by us all.
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Review from Shirley P (Daughter of Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent the last six weeks of her life in Haughgate. The staff were amazing, they cared for my mother with such kindness and compassion.
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Review from L F (Daughter of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had an amazing experience. The care is provided for physical, emotional, and psychological. There was so much compassion and empathy and for today my Father and all his needs were met to the highest standard.
The staff and managers was also so prepared of the family, myself, my mother and my son.
Reply from Agnieszka McDonald, Home Manager at Haughgate House Nursing HomeThank you so much for taking the time to review us, we are so grateful for your kind words.
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Review from A M (Respite Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My second stay at Haughgate House for respite care. Managers. nurses, carers very helpful and kind. Food excellent. I strongly recommend Haughgate House.
Reply from Agnieszka McDonald, Home Manager at Haughgate House Nursing HomeIt is always so nice to hear words like kind, and helpful used to describe our staff. Thank you also for your positive comments regarding our home and team. It is always our pleasure to welcome you at Haughgate House.
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Review from G N (Resident) published on 13 June 2024 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
When I arrived after a knee replacement there was no shower chair, raised toilet seat, sharps box or suitable chair to sit in. Items took 4-7 days to arrive. No running water for 2 mornings. Most of the staff had no or little command of the English language nor understanding of caring needs. No visit
to my room by the manager to check everything was in order. Noisy room next to lift especially during the night. Woken at 7am, no breakfast until after 9am. Food was not appetising a bad experience, leaving me depressed.
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Review from D S (Brother of Resident) published on 4 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really quite excellent care by all staff, from the manager and admin staff down to all carers. Some difficulty in understanding foreign-born carers but they were most conscientious. Manager and admin staff were hands-on at all times.
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Review from Louise H (Daughter of Resident) published on 12 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I just wanted to pass on how happy my brothers and I are for Mum's care. We appreciate how much is on offer activity-wise and how hard you all work to help Mum engage - we also appreciate this can be tricky when my stepfather sometimes prevents this engagement.
Mum is physically so much more healthy
than she has been in a long time and it's a relief to see how content she always is - we are so grateful.
Reply from Agnieszka McDonald, Home Manager at Haughgate House Nursing HomeThank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Your kind words and support mean so much to the team at Haughgate House. We really appreciate you taking the time to submit a review. Best wishes.
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Review from D T (Daughter of Resident) published on 22 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having checked a few nursing homes for our dad after several bad falls and a miserable stay in hospital, I have to say that Haughgate House was literally a breath of fresh air. Tasteful decor, spotlessly clean but with a warm homely feeling. We knew this would be a difficult move for Dad as leaving
his home and especially his garden was not ever considered but was welcomed with open arms by all staff, going above and beyond their care to ensure Dad is happy and safe. Dad loves the food and is really looking forward to spring when he can venture into the garden. So a huge thank you to everyone for all the hard work they have put into making a place to call home and allowing us as a family to put the worries of Dad's care to one side and just enjoy special visits with him!
Reply from The Manager, Home Manager at Haughgate House Nursing HomeThank you for leaving us such a heartfelt review. It is a pleasure to be able to care for your father and support you as a family. Your comments mean a great deal to the team at Haughgate House. Thank you again for taking a moment to share your thoughts with us. Kind regards.
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Review from B C (Husband of Resident) published on 7 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When it is considered that the resident is expecting to receive all the welfare issues for someone in care. However, as my wife is 75, she does have a little difficulty with activities due to limited movement. The wider issues of her care is very satisfactory when you consider the mental issues that
she has and need a slightly different approach. There is the added advantage that visitors receive when visiting residents.
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Review from Lucy H (Daughter of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were so impressed from the moment we visited Haughgate House to see if it was the right place for Dad. Now Dad is a resident. we are so happy he is there. All staff from the manager, back office, activity, kitchen and care staff are wonderful. When you enter it feels like home, staff engage with
Dad allowing him to hear their experiences and for him to share his. Haughgate House has provided a safe, caring and varied environment removing all the worries and concerns we had as a family. Thank you!
Reply from Agnieszka McDonald, Home Manager at Haughgate House Nursing HomeThanks so much for sharing your experience with us.
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Review from Lorna C (Daughter of Resident) published on 3 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my over ninety year old parents were moved to Haughgate House following a traumatic stay in hospital after a joint fall. They were given side by side bedrooms and visits to see each other facilitated whenever desired. They even managed to get my completely immobile dad onto my mum's bed for a last
cuddle. Sadly, Mum's time there was only three weeks and Dad five, but they made sure that it was a stay with dignity and kindness. So many caring people; the nurses, healthcare assistant and wonderful kitchen staff always made us as comfortable as our parents (including providing several of us wonderful meals). They facilitated a stay with my mum around the clock for my sister, niece and I whilst Mum was dying. We won’t ever forget that and all the carers. A particular thank you to one young carer whose warmth with my dad was the only thing that could light him up at times; holding his hand, giving him a hug and patiently feeding him. We will forever be in your debt. Thank you!
Reply from Agnieszka McDonald, Home Manager at Haughgate House Nursing HomeThanks so much for taking the time to review Haughgate House.
All of the team at Haughgate House are very grateful to read your kind words and it was an absolute pleasure caring for your parents. We are so pleased to hear that you feel that they received the best care you could ever wish for. Reading such beautiful comments that are really heartfelt is important to our team. Building great relationships with each of our residents and their families is indeed very special and unique. Thank you again for sharing such a genuinely outstanding review.
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Review from Alison B (Daughter of Resident) published on 1 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When choosing a care home for my parents it was a hard process, however, Haughgate House Nursing Home were very understanding and supportive. My parents have been at Haughgate for nearly two years and in that time the staff have been very professional, friendly and very approachable. The activities/outings
are excellent with lots of variety. The summer fete and Christmas bazaar were well attended which confirmed this. I also value the opportunity to attend relatives' meetings which is a good form of communication. The kitchen staff are very friendly towards the residents and the food is excellent. Haughgate House does feel very homely which I feel my parents need, which ultimately is down to all the amazing staff who work very hard to achieve this.
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Current Review Score: 9.4 (9.442)

Overview of Review Score

The Review Score of 9.4 (9.442) out of 10 for Haughgate House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.642 for Haughgate House Nursing Home is calculated as follows: ( (116 Excellents x 5) + (19 Goods x 4) + (6 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 148 Ratings = 4.642
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Haughgate House Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (4)

Regina

Regina Mparutsa

Job Title: Home Manager Joined: 2025

Haughgate House has recently welcomed a new Care Home Manager, who is focused on maintaining high standards of care and supporting our dedicated team.

Renan

Renan Arida

Job Title: Head Cook Joined: 2015

My name is Renan and I am always happy to hear your suggestions so we can best meet your needs and choices

Louise

Louise Richardson

Job Title: Administrator

I believe my strong organisation skills, and positive relationships with staff, residents and their families are what make me good at my job. What I enjoy most about working in a care home is that every day presents different challenges, and I get to interact with residents and their families. To enrich the lives of our residents, I take a personal interest in them and ensure they and their loved ones are up-to-date with events and changes happening.

Lesley

Lesley Paternoster

Job Title: Activities Coordinator

I love working in this beautiful, homely environment; it doesn’t feel like work when you enjoy what you do! My passion is making residents happy through group and one-on-one engagement, ensuring they’re always smiling. I hold NVQ Level 2 in Health & Social Care and Customer Service.

Frequently Asked Questions about Haughgate House Nursing Home

What types of Care is Haughgate House Nursing Home registered for?

Older Person Care, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Haughgate House Nursing Home have?

There are 40 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Haughgate House Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Haughgate House Nursing Home to the centre of Woodbridge?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haughgate House Nursing Home to verify any information. View our terms and conditions. Haughgate House Nursing Home has an Enhanced Service - more info.