Oakfield Care Home

Weston Park, Weston Village, Bath BA1 4AS

Oakfield Care Home is located in Weston Park, a suburb of Bath, with Bath shopping centre just one mile away.

The home provides nursing and respite care. It is a converted Victorian town house. All rooms have en-suites and TV points. Some rooms are spacious enough for sharing.

A daily menu choice is offered serving traditional home cooked meals using fresh produce and special diets can be catered for.

Residents can benefit from a varied programme of activities provided by the home. A qualified chiropodist and hair stylist visit the care home regularly.

An activities co-ordinator arranges a varied and stimulating schedule of events to suit all tastes. Residents and relatives are encouraged to make requests so the home can be sure of providing quality daily entertainment for all residents.

Group: brighterkind

Person in charge: Shaun Lock (Home Manager)

Local Authority / Social Services: Bath and North East Somerset Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Hearing Impairment • Speech Impairment • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 24

Shared Rooms: 2

Rooms with ensuite WC: 25

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Oakfield Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.7 (maximum of 10) for Oakfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Oakfield Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.211 for Oakfield Care Home is calculated as follows: ( (28 Excellents x 5) + (32 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 71 Ratings = 4.211

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.464 Points relating to the number of positive Reviews for Oakfield Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 4 Reviews ÷ 5.6 Target = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.7 Oakfield Care Home has a Review Score of 8.7 (8.675) from 6 Reviews


Average Ratings

  • Excellent
    1
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oakfield Care Home?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oakfield Care Home

  • Son of Resident/Service User
    3
  • Daughter of Resident/Service User
    1
  • Resident / Service User
    1
  • Sister of Resident/Service User
    1

My sister was resident at Oakfield for 19 months during which time she was well cared for and very happy. She had a pleasant room overlooking the garden. She was treated kindly and her wishes were respected. We were always welcomed when we visited and were involved in her Care Plan.

How likely would you be to recommend Oakfield Care Home? Likely

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Average Rating:   3.7 out of 5

We were incredibly fortunate to get a respite room at Oakfield for my father (aged 97) on his discharge from hospital with a moderately severe back injury following a fall at home. I had had very good experiences of Oakfield in the past when I was a solicitor in a practice with a large elderly clientele, which is why I approached them for my father. The staff were unfailingly polite, kind and helpful, and their care of my father was exemplary. They got him well again and he is now back at home, having thoroughly enjoyed his stay at Oakfield.

How likely would you be to recommend Oakfield Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mum is very happy at Oakfield Care Home. All of the staff are amazing! They are so kind and caring. A special mention to the head nurse who is so dedicated, kind, caring she is amazing at her job, she looks after my mums care needs so well. I know that my mum receives the best care anyone could ask for! Also a special mention to the events coordinator she works so hard to please all of the residents, coming up with great ideas to please all of them! The atmosphere here is so friendly it is so homely. Well done guys!

How likely would you be to recommend Oakfield Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

Length of time to answer bell is sometimes more than ten minutes.

Often not enough Carers on shift, recently three Carers on duty afternoon and evening instead of five.

Food is tasty and a good variety but meat and puddings often hard to cut up so assistance required from Carers.

No deep cleaning of my room has taken place since I arrived in May 2017.

How likely would you be to recommend Oakfield Care Home? Neither Unlikely or Likely

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Average Rating:   3.7 out of 5

Rebekah Saint, Marketing Administrator at Oakfield Care Home responded to this review on 01 Mar 2018:

Thank you for your review, we always welcome feedback and a chance to improve our services. We think it is great that after speaking with our home manager, Shaun Lock, you feel that the time it takes to answer the call bell has improved. We are also awaiting the installation of a new IT system that will enable us to better monitor the call system and reduce wait time further.
In addition, we always operate with safe staffing levels, taking into account the dependency needs of our residents at the time and this is regularly reviewed. With regards to food, we’re pleased to hear that you think it is tasty and the team have now been made aware that you need assistance at meal times and will be there to provide support.
To address your concerns regarding cleaning, our home manager has checked the cleaning logs and your room has undergone deep cleaning on a monthly basis which includes shampooing the carpets. Our cleaning team work hard to minimise disturbances to the residents and often carry out their duties when the rooms are empty, at meal times for example. As always, if you should encounter any issues or have any suggestions with regards to improving our care our home manager, Shaun Lock, has an open door policy and would be happy to speak to you at your earliest convenience.

The family really were impressed with the care staff team, they did a wonderful job in caring for our Mum despite the long hours they work and the obvious pressure they are under from the low staff/patient ratio that is sadly now prevalent in care homes. My mother was an excellent cook in her day and even the food was too her liking; the menu choice was very good and the food was nicely cooked and presented too – I know as I fed her a few times towards the end.

The way the staff looked after myself and other family members when we visited Mum was very welcoming; it was always a pleasure to be greeted by any of the staff on arrival. We received very good service when it mattered most to my Mum and her family.

How likely would you be to recommend Oakfield Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

My father spent the last four weeks of his life at Oakfield where he was looked extremely well. He was treated with compassion and dignity throughout. All the staff made us feel welcome whenever we visited and constantly popped in to see him when we weren't there to check he was all right and have a chat.

How likely would you be to recommend Oakfield Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

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Bed Vacancies

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Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: brighterkind

Date: Thursday 01 Feb 2018

more details

June 2017

April 2017

Top 20 Large Care Home Groups 2017

Recipient: brighterkind

Date: Saturday 01 Apr 2017

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Oakfield Care Home