St Clement's Road, Keynsham, Bristol BS31 1AF
Treetops Care Home is a pleasant elderly care accommodation which offers skilled nursing solutions, together with dementia care and sensory impairment.
The home's philosophy is to maintain a person-centred approach to suit the needs of the individual, while promoting a healthy and active lifestyle with as much independence as possible.
Group: Shaw Healthcare
Person in charge: Carol Hoskins (Manager)
Local Authority / Social Services: Bath and North East Somerset Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 24 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Contact the Home Manager. Ages 65+.
Single Rooms: 24
Rooms with ensuite WC: 0
Facilities & Services: Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Treetops: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 5.4 (maximum of 10) for Treetops is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Treetops in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.833 for Treetops is calculated as follows: ( (3 Excellents x 5) + (4 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 12 Ratings = 3.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.604 Points relating to the number of positive Reviews for Treetops is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.8 Target = 0.208 , then divided by 2 = 0.104
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Treetops has a Review Score of 5.4 (5.437) from 1 Reviews
Review submitted from a Postal Card by J M (Daughter of Resident) on Thursday 23 March 2017. Relates to March 2017.
We think Treetops is a good nursing home as it is all on ground level, which is easier for residents who have problems walking. We do think chairs could do with cleaning, but otherwise, it's all quite clean and tidy.
The food is always good as my dad enjoys eating all his meals. He is looked after well by all his carers and they are kind to him.
How likely would you be to recommend Treetops? Likely