Begbrook House Care Home

Sterncourt Road, Frenchay, Bristol BS16 1LB

Begbrook House Care Home, Bristol, Bristol
Begbrook House Care Home, Bristol, Bristol
Begbrook House Care Home, Bristol, Bristol

Begbrook House Care Home is a purpose-built nursing care facility that is situated close to Bristol but surrounded by scenic countryside and attractive woodland.

This is a homely and comfortable facility with good wheelchair access, that offers residents the choice of four lounges depending on whether they feel like socialising or relaxing, and an enclosed garden area.

Meals are prepared on-site by trained chefs, offering a varied daily menu of tasty and nutritious food. Most residents seat communally in the restaurant-style dining room, but meals may be taken in rooms if preferred. Special dietary requirements will be met.

Convenient travel routes and shops are located nearby, with residents looking to enjoy an independent lifestyle able to travel to and from Bristol, as well as taking part in the home's popular activities schedule.

The recreation and activities team oversee everything from bingo and knitting club to sing-alongs and special events. If it’s sunny, residents can go outside and appreciate the best of the day. Activities are planned a month in advance by the recreation and activities coordinator. Key calendar events are always made extra special at Begbrook, because they enjoy any excuse for a party.

For Begbrook, every day is a new opportunity. To engage, encourage and appreciate. To be there when it matters. Involved in all the little moments of kindness that help make life feel brighter. When sharing time, conversation and activities means everyone contributes something different. By sharing a little love, every day, Begbrook helps those they care for to love every day.

Group: brighterkind

Person in charge: Lesley Griffiths (Manager)

Local Authority / Social Services: Bristol City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 32 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Hearing Impairment • Parkinson's Disease • Speech Impairment • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 32

Rooms with ensuite WC: 32

Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Begbrook House Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies


7.7 Begbrook House Care Home has a Review Score of 7.7 (7.698)

The Review Score of 7.7 (maximum of 10) for Begbrook House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Begbrook House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.542 for Begbrook House Care Home is calculated as follows: ( (17 Excellents x 5) + (5 Goods x 4) + (2 Poors x 2) ) ÷ 24 Ratings = 4.542

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.156 Points relating to the number of positive Reviews for Begbrook House Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 6.4 positive Reviews (32 registered beds ÷ 5). 1 Reviews ÷ 6.4 Target = 0.156

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

Average Ratings

  • Excellent
  • Good
  • Satisfactory
  • Poor
  • Very Poor
  • Don't Know

How Likely are the Reviewers to Recommend Begbrook House Care Home?

  • Extremely LIKELY
  • Likely
  • Don't know
  • Neither Unlikely or Likely
  • Unlikely
  • Extremely UNLIKELY

Reviewer Connection to Begbrook House Care Home

  • Daughter of Resident/Service User
  • Friend of Resident/Service User

"Care" and "Home" describes Begbrook House Care Home exactly. It is warm, friendly and comfortable and because it is situated overlooking the river Frome at Snuff Mills it Is lovely area and very quiet with plenty of wildlife to add interest. All the staff, whether they are cleaners, maintenance, cooks, carers, housekeepers, nurses, administration, are wonderful and have an excellent rapport with all the residents and their families. Nothing is too much trouble. The food is excellent; we ate there often and couldn't fault it. There always seems to be something interesting going on every day for the residents and they are gently encouraged to join in. The rooms are very comfortable and roomy with french windows and a small seating area outside with small flower beds that the residents can use if they wish. Unfortunately, my mother was only at Begbrook for a short time but she felt happy and secure and was very well cared for there.

How likely would you be to recommend Begbrook House Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The lady in charge of activities is rude and pushy. So pushy its puts me off visiting my best friend. She asked me to visit other people in the home to show them what I can do. I go to visit a friend not everyone else, I feel that she is making me not visit my friend . The other staff are great, she was there making tea and left the trolley to dash out for her bus. I made the tea for the residents in the end. She shouldn't start something and leave to catch her bus to Bath.

How likely would you be to recommend Begbrook House Care Home? Neither Unlikely or Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Poor

Activities: Poor

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lesley Griffiths, Home Manager at Begbrook House Care Home responded to this review on 05 Aug 2016:

Thank you for your comments. We welcome all feedback that will help us to improve our services.

The Activities team at Begbrook House offer a range of planned activities and entertainment. We have also introduced our Magic Moments recreation and activities programme. The programme aims to encourage well-being by concentrating in equal measure on the mind, through mental agility; the body, through fitness and mobility; and the soul, through entertainment and personal interests, continued learning and emotional engagement.
We currently have two Activity Coordinators at Begbrook House, who encourage and facilitate activities based on themed events and the wishes and needs of our residents, who have received training for their roles.
We appreciate all comments by visitors and continually review activities we provide at Begbrook House.
All comments and suggestions are acted on and we will discuss this review with the activity team to ensure all activities are delivered in line with the Brighterkind ethos.

If there is anything you would like to discuss further, please do not hesitate to contact or pop into the home anytime. Many thanks, Lesley Griffiths, Home Manager.

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