Chestnut House Nursing Home

Charlton Down, Dorchester DT2 9FN

Chestnut House Nursing Home is a purpose built Nursing Home situated in the lovely village of Charlton Down, Dorchester. It is a three floor building which has a lounge and dining room on each floor, there is also an IT room, quiet room and music room which residents can choose to use at any time. It has large landscaped grounds, the priority is the welfare and happiness of residents and staff. The Home caters for 85 residents providing Nursing care to male and females over the age of 65 for long and short term stays who may require nursing care. The ground floor has a 31 nursing unit providing for respite, intermediate, palliative and general nursing care. The first and second floors provide specialist care to residents who may suffer from dementia which is run by highly experienced and qualified staff.

Group: LRH - Homes

Person in charge: Carl Bradley (Manager)

Local Authority / Social Services: Dorset County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 85 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Hearing Impairment • Stroke

Admission Information: Ages 60+.

Single Rooms: 85

Rooms with ensuite WC: 85

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Chestnut House Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.3 (maximum of 10) for Chestnut House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Chestnut House Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.617 for Chestnut House Nursing Home is calculated as follows: ( (40 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 60 Ratings = 4.617

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.676 Points relating to the number of positive Reviews for Chestnut House Nursing Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 17 positive Reviews (85 registered maximum number of service users ÷ 5). 3 Reviews ÷ 17 Target = 0.176

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.3 Chestnut House Nursing Home has a Review Score of 8.3 (8.293) from 5 Reviews


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Chestnut House Nursing Home?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Chestnut House Nursing Home

  • Daughter of Resident/Service User
    3
  • Husband of Resident/Service User
    1
  • Wife of Resident/Service User
    1

Each time I visit the home it is warm and clean. Often gentle music is playing in the background. All the staff are very welcoming to me and my family. They are gentle with my husband and very patient when he gets agitated. The meals are excellent and I am able to also eat with him if I wish. The staff take him for walks when the weather allows, and in the summer he is able to go on outings in the homes minibus. Each day there are activities he can join in if he wishes, visits to the home by dogs for him to pat, and music afternoons.

How likely would you be to recommend Chestnut House Nursing Home? Extremely Likely

Overall Standard

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Average Rating:   4.9 out of 5

Although only 10 years old this care home is undergoing a complete refurbishment with the aim of setting a good local standard. Our aims are to provide a fully inclusive service which has greatly improved under the new manager that is in place. When I leave my wife on a daily basis she is in good hands.

How likely would you be to recommend Chestnut House Nursing Home? Extremely Likely

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Average Rating:   4.5 out of 5

My mother has been a resident in Chestnut House Nursing Home for five years.
The staff are always caring and approachable and look after mum very well. She is always clean and well fed. She has complex needs due to her Alzheimer's Disease. I know she is safe when I leave her. It is so hard and such an emotional time. My father was also in this home for two and a half years until his death in 2014 following a diagnosis of dementia. He was well looked after and died with dignity. I would recommend this home wholeheartedly with no reservation.

How likely would you be to recommend Chestnut House Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

Very pleased with the way they are looking after my mother - and bring her out of her shell (doing nothing), now she joins in with activities and loves going out.

How likely would you be to recommend Chestnut House Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

My dad has been looked after very well at Chestnut House. The staff are very patient with all the residents and help them to do things for themselves when they are able to.

How likely would you be to recommend Chestnut House Nursing Home? Likely

Overall Standard

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Average Rating:   3.8 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

April 2017

Top 20 Mid-size Care Home Groups 2017

Recipient: LRH - Homes

Date: Saturday 01 Apr 2017

more details

January 2013

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Chestnut House Nursing Home