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The Mellowes Care Home

Common Mead Lane, Gillingham, Dorset SP8 4RE
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The Mellowes Care Home, Gillingham
The Mellowes Care Home, Gillingham
The Mellowes Care Home, Gillingham

Welcome to The Mellowes.

The Mellowes is a great place to socialise, enjoy an activity or have quiet time. The home has 45 bright and airy rooms, with rooms suitable for couples. Focus is on overall wellbeing and the team treat each resident with dignity and respect.

Residents are always free to choose what they do and where they do it, whether indoors or in the pleasant, secure garden. Friends and family can pop in at any time for a visit, a meal or to join in with what’s going on.

Care Provided by The Mellowes Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,960
Residential Dementia CareFrom £1,750From £1,960
Nursing CareFrom £1,750From £1,960
Nursing Dementia CareFrom £1,750From £1,960

Subject to assessment and room chosen. Our care home is open to everyone. We can accommodate LA funded residents depending on care needs, with negotiable top up. Price correct at time of publication in August 2024. Please contact us for more information or to book a show around of the home.

Contact The Mellowes Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Balazs Salamon (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (3)
  • Couples/Companion Rooms with ensuite Wet Room (1)

The Mellowes Care Home Reviews (57)

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9.1

The Mellowes Care Home has a Review Score of 9.1 (9.149) out of 10, based on 9 reviews in the last 2 years. Over all time The Mellowes Care Home has 57 reviews.

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Showing 57 reviews matching selected criteria
Review from Foone H (Respite Resident) published on 9 April 2019 Submitted via Postal Card
Overall Experience
The Mellowes Care Home provided me with good care and kindness.
Many of the staff go out of their way to make Chinese New Year 2019 a memorable day with a very special Chinese meal.

It's with a heavy heart that I leave.

Reply from Greta Narbutaityte, Customer Adviser at The Mellowes Care Home

Thank you for your kind words. We are very delighted to hear you enjoyed your time while in our care. Please don't be a stranger and come visit us!

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Review from L W (Daughter of Resident) published on 2 April 2019 Submitted via Postal Card
Overall Experience
Mum has been a resident for 6 months now.

During that time, her condition has worsened but the care and compassion received has been fabulous. Staff are quick to react to requests and often go "over and above" the make mum's life as good as it possibly could be.

Reply from Greta Narbutaityte, Customer Adviser at The Mellowes Care Home

Thank you for your kind words. We are glad you could feel at ease with mum in our home and we hope the care home did everything possible to provide your mum with the best possible care.

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Review from H G (Son of Resident) published on 25 July 2018 Submitted via Postal Card
Overall Experience

Friendly helpful staff. Clean public area and refreshment room and lounge pleasant bedroom - warm in winter.

Reply from Gabriella Mills, Customer Adviser at The Mellowes Care Home

Thank you for your review of The Mellowes Care Home, we are pleased to hear that you have had a positive experience of our home. We appreciate your comments on the staff working here and will pass on your comments to the care homes manager. The Bupa Customer Care Team.

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Review from Joan M (Resident / Service User) published on 12 June 2018 Submitted via Postal Card
Overall Experience

Everything was first class for me except the bed, it is too small for me.

Reply from Gabriella Mills, Customer Adviser at The Mellowes Care Home

Thank you for your review of The Mellowes, we are pleased to hear that you have had a positive experience of the care home. We will share your review with the care home's manager and make them aware that you had an issue with the bed during your stay. The Bupa Customer Care Team.

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Review from B F (Daughter of Resident) published on 12 June 2018 Submitted via Postal Card
Overall Experience

My mother is happy and well looked after.

Reply from Gabriella Mills, Customer Adviser at The Mellowes Care Home

Thank you for your review. We are pleased to hear that your Mother is happy at the care home, we appreciate your comments and glad that she is well cared for by the staff. We will share your comments with the care home's manager. The Bupa Customer Care Team.

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Review from Rob P (Son of Resident) published on 12 June 2018 Submitted via Postal Card
Overall Experience
Staff are gentle, friendly, very caring and supportive - as a result, dad feels safe and looked after.

Consequently, he has become less anxious in his inform state and able to relax in the later stages of his life.

Reply from Gabriella Mills, Customer Adviser at The Mellowes Care Home

Thank you for your review of The Mellows care home. We are pleased to hear that your Dad is enjoying the care home and that he is able to relax. We appreciate your comments on the staff and glad that your Dad is being well cared for by them, we will share your comments with the care home's manager, The Bupa Customer Care Team.

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Review from T R (Resident / Service User) published on 8 May 2018 Submitted via Postal Card
Overall Experience

Very kind and sympathetic staff, ready to help any time day or night. My room is very pleasant with a lovely view. My daughter knows I am safe and looked after.

Reply from Natalie Krisman, Customer Service Advisor at The Mellowes Care Home

Thank you for your review about The Mellowes and your kind words about our excellent staff.

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Review from Carol K (Daughter of Resident) published on 6 April 2018 Submitted via Postal Card
Overall Experience

In the fifteen months that our father was at The Mellowes, he received the very best of care surrounded by wonderful and caring staff who treated him with love, respect and dignity - plus plenty of laughter. We couldn't have asked for more, thank you.

Reply from Natalie Krisman, Customer Services Administrator at The Mellowes Care Home

Sorry to hear about your loss. Please accept our condolences. Thank you for your review and kind words. I'm sure in time when you look back it will give you comfort to know that your father was happy in our care.

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Review from Helen M (Wife of Resident) published on 13 September 2017 Submitted via Postal Card
Overall Experience

I can always leave my husband in Bupa The Mellowes for a week's respite knowing he is being well looked after by good carers and staff that work very hard. I am always met at Reception with a welcoming smile, but most importantly, a qualified nurse is always on duty.

Reply from Jayne Duck, Customer services administrtor at The Mellowes Care Home

Thank you for your review. It is so nice to know that when you leave your husband in our care and that you have peace of mind knowing that he is well cared for.

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Review from Kay G (Resident / Service User) published on 6 June 2017 Submitted via Postal Card
Overall Experience
Having a shower and hair shampooed and blow dried.

Excellent lunch with a glass of sherry. Coffee and biscuits at 11 and tea and cake or biscuits in the afternoon.

Reply from Jayne Duck, Customer Services Administrator at The Mellowes Care Home

Thank you for your review. This sounds lovely and I wish I was there to enjoy the lunch with you. The Bupa customer care team.

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Review from M K (Resident / Service User) published on 17 March 2017 Submitted via Postal Card
Overall Experience
Friendly, caring staff.

Nice rooms and comfortable.

Reply from Emily Wilson, Customer Service Administrator at The Mellowes Care Home

Thank you very much for your review. We are so pleased that you are happy with our home, we will pass your comments onto the home manager. The Bupa Customer Care Team

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Review from Rosemary L (Resident / Service User) published on 16 March 2017 Submitted via Postal Card
Overall Experience

I am very happy here. Lovely staff. I would always recommend it to friends. Well done.

Reply from Emily Wilson, Customer Service Administrator at The Mellowes Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Patricia F (Resident / Service User) published on 16 March 2017 Submitted via Postal Card
Overall Experience

Very friendly and caring, nothing is too much trouble. Made me feel very welcome.

Reply from Emily Wilson, Customer Service Administrator at The Mellowes Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Margaret S (Resident / Service User) published on 10 March 2017 Submitted via Postal Card
Overall Experience

I have always been helped whenever I needed it. The staff are excellent and I am unable to complain at all. I would recommend this home at any time to this person in need of care.

Reply from Emily Wilson, Customer Service Administrator at The Mellowes Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Phyllis B (Wife of Resident) published on 10 March 2017 Submitted via Postal Card
Overall Experience

Excellent care home.

Reply from Emily Wilson, Customer Service Administrator at The Mellowes Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Maureen C (Sister of Resident) published on 10 March 2017 Submitted via Postal Card
Overall Experience

Our relative is new to The Mellowes Care Home, he seems very happy and settled getting to know other residents. Staff are kind and attentive.

Reply from Emily Wilson, Customer Service Administrator at The Mellowes Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing are our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.

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Review from Mike (Son of Resident) published on 21 November 2016 Submitted via Website
Overall Experience

My mother had been in the hospital for 12 weeks and eventually a place was offered at The Mellowes I initially had reservations due to the travelling I would need to do (20 miles one way) however having viewed The Mellowes I was very impressed by the accommodation offered and the helpful friendly staff. My mother soon settled in and the transition was very smooth and organised with lots of information provide by The Mellowes team. I can now relax knowing that my mother is kept safe and cared for 24/7.

Reply from Rose Pickering, Customer Service Administrator at The Mellowes Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Mellowes Care Home.

Accreditations

There are no accreditations posted yet for The Mellowes Care Home.

Meet the Team (4)

Balazs Salamon
Balazs SalamonJob Title:Registered Home Manager

Before taking up the role of Home Manager at The Mellowes, I was the Home Manager Designate at The Lindsay Bupa care home. I love to make a difference for my residents and their families and try to make each day special. I feel very privileged to work in our residents’ homes.

I am married with one son. I love water sports, especially scuba diving in my spare time and love showing the photos to our residents.

Laura Bottomley
Laura BottomleyJob Title:Deputy Home ManagerJoined: 2015

I started working at The Mellowes back in 2015. I have worked in various roles within the care home from Care Assistant to Senior Care Assistant and Financial administrator.

I have extensive experience and knowledge of the care sector over 14 years, nothing brings me more joy than making a difference in the lives of our residents.

Outside of work, I am very family-orientated and enjoy spending time with my children. I also have a hidden passion for cricket and football!

Lauren Cook
Lauren CookJob Title:Hr CoordinatorJoined: 2012

I began working part-time here at The Mellowes in 2012 as a care assistant, whilst also becoming a qualified hairdresser. Since then, I’ve not looked back and have worked various roles within the Home. Having spent the majority of my time here working as a Senior care assistant, I have a wealth of knowledge within the care sector.

In January 2023 I became the ‘Senior activities coordinator’ and I love my new role very much. It fills me with joy to see the residents happy and enjoying new and regular activities.

In January 2024 I became the home's HR Coordinator and I look forward to continuing my journey in The Mellowes.

Outside of work, I am very family-oriented and enjoy spending time at home.

Mandy King
Mandy KingJob Title:ReceptionJoined: 2015
I worked at The Mellowes Care Home for the past 8 years. I have been involved in various job roles within my time such as care, activities and now reception for the past 3 years.

I love coming to the residence home to work and chatting with the residents and family members.

In my spare time, I enjoy spending time with my family and going on holiday.

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