The strength of the home is definitely in the day-to-day care and dedication of all the staff
S R (Daughter of Resident)
Her dignity has been a priority for the staff which we've been so relieved to see on a regular basis
G Y (Daughter of Resident)
All bedrooms are ensuite and newly decorated. The shared lounge is light and airy
C H (Daughter of Resident)
Fees are a guideline and can be confirmed depending on a needs assessment.
Oakdene Care Home has a Review Score of 8.0 (8.036) out of 10, based on 5 reviews in the last 2 years. Over all time Oakdene Care Home has 62 reviews.
Review from Susan W (Cousin of Resident) published on 20 September 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue H (Daughter of Resident) published on 11 January 2017
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 8.0 (8.036) out of 10 for Oakdene Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.379 for Oakdene Care Home is calculated as follows: ( (39 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 58 Ratings = 4.379
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.657 Points relating to the number of positive Reviews for Oakdene Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2. 4 Positive Reviews ÷ 14.2 = 0.282
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Apr 2024
Caring
Effective
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Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 28 Apr 2025
Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
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Job Title: Home Manager
Joined: 2025
Helen Lacey is the dedicated Home Manager at Oakdene Care Home, bringing compassion, leadership, and a strong commitment to excellence in care since joining in 2025. With a wealth of experience in adult social care, Helen is passionate about creating a safe, supportive, and engaging environment for residents, families, and staff alike. Her person-centred approach ensures that every individual at Oakdene feels valued, respected, and truly at home. Under her guidance, Oakdene continues to thrive as a welcoming community focused on dignity, wellbeing, and quality of life.
Job Title: Activities Co-Ordinator
Joined: 2022
Remy has been at Oakdene since the beginning of 2022. Remy has worked her way up from a carer to Head of department in activities. Remy thoroughly enjoys planning trips for our residents to enjoy and most of all seeing them happy makes her happy.
Job Title: Head Housekeeper
Joined: 2012
Ben has worked at Oakdene since 2012. Ben is responsible for the overall cleanliness of the home. He is passionate about promoting a culture of good practice within his team of 5 housekeepers. Ben is often found completing word games with residents in the lounges!
Job Title: Head of Maintenance
Richard serves as the Head of Maintenance at Oakdene Care Home. Dedicated to ensuring a safe, comfortable, and well-maintained environment for residents, staff and visitors, Richard leads the maintenance team with a proactive and detail-oriented approach.