Winterbourne Steepleton, Dorchester DT2 9LG
Group: Farrington Care Homes Ltd
Person in charge: D Blacknell (Matron/Manager)
Local Authority / Social Services: Dorset County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 39 Service Users
Registered Care Categories*: Learning Disability • Old Age • Younger Adults
Single Rooms: 29
Shared Rooms: 5
Rooms with ensuite WC: 17
Weekly Charges Guide: Nursing Care Single from £666 (These prices are only a guideline, please contact Whitway House to find out the exact price for your requirements.)
Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Whitway House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Whitway House has a Review Score of 3.8 (3.833)
The Review Score of 3.8 (maximum of 10) for Whitway House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Whitway House in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.833 for Whitway House is calculated as follows: ( (5 Excellents x 5) + (2 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 12 Ratings = 3.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Whitway House is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 7.8 positive Reviews (39 registered maximum number of service users ÷ 5). 0 Reviews ÷ 7.8 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by John P (Friend of Resident) on Wednesday 6 September 2017. Relates to August 2017.
I am just commenting on one of your staff, the care home is lovely and most of the staff are great but there is one staff nurse that was very rude to me during visit at end of July but on the whole a lovely place I rated staff poor but that is down to one of the staff nurses every one else was very helpful.
How likely would you be to recommend Whitway House? Don't know
Overall Standard: Excellent
Care / Support: Satisfactory
Treated with Dignity: Satisfactory
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Whitway House