Queensmount Care Home

It was a big decision for my mother to go into care and we are all so happy that Queensmount was the home she chose. We are delighted with the home and the care she receives.

My friend has been very well cared for at Queensmount, the carers always do a brilliant job of looking after her. The food menus are very good and varied, with all lovely homemade food. The team at Queensmount always go above and beyond. She is very happy and always singing praises of the team.

Very satisfied, my family are very happy and my guests say it is very nice, the best they have seen.

I have been in Queensmount for the past 2 years. I enjoy the food in here, I like playing bingo every week. Sometimes I win a prize. The staff are very friendly and caring.

Took double room - well chosen. Restaurant food and staff wonderful accommodating most needs. Administration visit and know residents well. Entertainment well-run, considering varied needs. Trips out a bit limited. Well run and friendly yet professional nursing.

My friend is very happy at Queensmount Care Home. She is well looked after by friendly and professional staff. Nothing is too much trouble. When I come and visit my friend, I am always made feel welcome and I get a lovely cup of tea and delicious homemade cake.

The lady I visit is well looked after and very happy with her care.

I have been very impressed by staff and management not only for my cousin but for myself. The care has been excellent and nothing is too much trouble. Always a warm welcome and everywhere is clean. The patient is spotless.

From the moment we arrived to view Queensmount for our Dad we knew immediately this was the place we wanted him to be. The staff were so friendly and welcoming and it just felt right. During his time there he received the best care possible and was treated with the dignity and respect he deserved. They made a very difficult time so much easier to bare and we are so grateful for that. We even visited after my Dad passed away so that other family members who were over from Australia could see where he spent his last days and were again made very welcome. Highly recommended.

My uncle was a resident of this care home for over two years. During this time, the care of his physical, social and emotional needs was extremely good. As a relative living away, I was kept fully informed at all times about any issues affecting my uncle. It was reassuring to know that he was receiving such good care. At all times he was treated with respect, patience and understanding. To the last he maintained his dignity. I certainly felt supported by the staff and part of the Queensmount family. In my opinion, Queensmount is a well-managed establishment.

Thank you to all the kind staff.

Would be happy to book myself in.

I visit my friend at Queensmount about once a week. We often have Sunday roast lunch together, which is always delicious. The staff are very welcoming and caring. My friend is happy and settled there.

Very friendly welcoming staff. I have been visiting my friend here for years and she has always been well cared for here. I would recommend Queensmount to anyone. It is a great home.

I visited my friend once a week for several months. She was a bright and intelligent elderly lady who would, of course, have preferred to be in her own home, but since that was not possible she always said she was in the best place possible. My friend was well cared for by friendly, professional staff, in fact, she often commented on how kind and attentive everybody was to her.

Thank you to all Queensmount staff for helping us through this difficult time with such understanding and kindness. My mother feels very safe and well cared for and we have peace of mind.

At the time of my initial enquiry I was very impressed by the warmth and help I was given. My husband suffers from Parkinson's Disease and needed three weeks respite care. Having visited him every day of his stay has been obvious to me that Queensmount Care Home is very well run in a very compassionate and caring way by many exceptional and devoted staff.

First time in a care home and pleasantly surprised with all the staff - attitude and friendliness of all. Food and choices are very good.

My sister-in-law spent approximately 18 months in Queensmount Care Home before passing away peacefully on 11 September 2017. We hear of so many alarming stories in the press. I cannot fault the care received by my sister-in-law during her confinement. It was friendly, kind and very professional. All of the staff were always helpful and considerate. Both I and my sister-in-law found new friends and they made her remaining life as joyous and comfortable as was possible. I was so pleased that some of the staff were able to attend her funeral.

Thank you for all you did to make our mum's last months as happy as possible.