The Old Parsonage Nursing & Care Home

The Street, Broughton Gifford, Melksham SN12 8PR

The Old Parsonage Nursing & Care Home, Melksham, Wiltshire
The Old Parsonage Nursing & Care Home, Melksham, Wiltshire
The Old Parsonage Nursing & Care Home, Melksham, Wiltshire

The Old Parsonage Nursing and Care Home is located in the rural village of Broughton Gifford and specialises in dementia nursing and EMI care.

The team of care staff provide round the clock care and there is a qualified nurse on duty 24 hours a day.

The home has two lounges, offering residents a quiet sitting room area and television lounge to socliase in.

The building has undergone recent renovation and staff are always striving to make The Old Parsonage as homely and dementia friendly as possible.

Meals are prepared by the in-house chef who creates dishes which are healthy and nutritional.

Group: Roseville Care Homes Ltd

Person in charge: Elyss Vezitiu (Home Manager)

Local Authority / Social Services: Wiltshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 22 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Parkinson's Disease • Schizophrenia • Stroke • Visual Impairment • EMI

Admission Information: Ages 60+.

Single Rooms: 20

Shared Rooms: 1

Rooms with ensuite WC: 2

Weekly Charges Guide: Nursing Care Single from £800 (These prices are only a guideline, please contact The Old Parsonage Nursing & Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Coming from Melksham take the A3102 towards Holt. Turn right onto the B3107 (Bradford Road) continue to Broughton Gifford and turn Right onto "Mill Lane" then Left onto "The Street". Then continue forward, the Old Parsonage Nursing Home is on the right

Visiting:

Relatives/friends are encouraged to visit as they want, other visitors should make a prior arrangement by phone or E-Mail

Parking:

There is ample on site parking at the Old Parsonage

Latest Care Quality Commission* Report on The Old Parsonage Nursing & Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.9 The Old Parsonage Nursing & Care Home has a Review Score of 9.9 (9.907)

The Review Score of 9.9 (maximum of 10) for The Old Parsonage Nursing & Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for The Old Parsonage Nursing & Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.907 for The Old Parsonage Nursing & Care Home is calculated as follows: ( (97 Excellents x 5) + (10 Goods x 4) ) ÷ 107 Ratings = 4.907

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Old Parsonage Nursing & Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 5 Reviews ÷ 4.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Old Parsonage Nursing & Care Home?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Old Parsonage Nursing & Care Home

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    1

Mum arrived at The Old Parsonage in June 2017. All the staff have taken time to get to know her, to get to know her likes and dislikes and to treat her with dignity. It has given us great comfort to know Mum is looked after so well.
We truly could not ask for more from the manager and her entire team, they are wonderful. Mum is settled and cared for and we thank you.

How likely would you be to recommend The Old Parsonage Nursing & Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elyss Vezitiu, Home Manager at The Old Parsonage Nursing & Care Home responded to this review on 19 Jan 2018:

Dear Amanda,

Thank you very much for your feedback, your comfort and reassurance that your mum is very well looked after. It's a great reward for us and it means a lot to us as well. We will continue to deliver the care that everybody deserves, treating them with dignity and respect, respecting their wishes and feelings and listening to them. Very Kind Regards,
Elyss Vezitiu and all the team from The Old Parsonage.

Our mother went to the Old Parsonage Nursing home for the last few weeks of her life. The place was lively, bright very clean and did not smell like a nursing home.
The level of care and friendliness provided by all members of staff was outstanding. We were able to spend a lot of time with our mother and observe first hand how well patients were treated. Thouroughly recommended.

How likely would you be to recommend The Old Parsonage Nursing & Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Elyss Vezitiu, Home Manager at The Old Parsonage Nursing & Care Home responded to this review on 27 Nov 2017:

Thank you for your appreciations and your sincere feedback means a lot to all of us and also Thank you for giving us the privilege to look after your loved one on her last few weeks of life.
Kind regards,
Elyss Vezitiu - Home Manager

The care home is extremely well managed - the management, nursing staff and carers are all very committed to delivering an excellent service. The home is cheery, has a very welcoming feel and is spotlessly clean. My mother's care is of the highest quality and I am very reassured to know that she is in a good place that would be hard to better, based on previous bad experiences.

There are lots of organised activities and fundraising events which the residents enjoy. The food is home-cooked and the choices are numerous and varied, catering for each individual. The residents are treated with compassion and understanding. The staff are attentive and have very good rapports with the residents, making each one feel special. I am very grateful to The Old Personage.

How likely would you be to recommend The Old Parsonage Nursing & Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mother came here confused and down. After a couple of days, she was settled, happy, content and enjoying all the attention of the staff. Her sense of humour returned and she's no longer in turmoil. I'm a very happy person knowing my mum is in a lovely care home where she has blossomed and is in good hands. The staff are first class and I can't praise them highly enough.

How likely would you be to recommend The Old Parsonage Nursing & Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father arrived at The Old Parsonage very upset and confused, the care he received, and is still getting, enabled him to calm down and be happy and content. The staff are all lovely, there is always someone around to talk to. Dad has said that the food is very good. The building is old, and therefore not as 'posh' as a modern purpose built care home, but the care and the family atmosphere are far more important than the building, and these are very evident.

How likely would you be to recommend The Old Parsonage Nursing & Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Elyss Vezitiu, Home Manager at The Old Parsonage Nursing & Care Home responded to this review on 17 Mar 2017:

Thank you very much for your feedback. It really means a lot to all our team.
Very kind regards,
Elyss Vezitiu
Home Manager

My Brother-in-Law came here due to being too unwell to care for at home. All the staff were lovely from the start, incredibly caring, kind and did their best to make him feel at home. He was a fussy eater but the staff were great and made a list of all the foods he enjoyed and made sure they were available. The staff were amazing, especially the manager as she always made sure we knew what was going on with my Brother-in-Law and were quick to call any updates.
They engaged with him and as they knew he liked chatting with people always made sure he had someone to talk to. When he first moved to the home the staff sat down with us to make a list of all the things my Brother-in-Law liked in terms of food, activities, topics of conversation which all staff had access to and would follow when looking after him.
Prior to the Old Parsonage we sent him to another home where he had a terrible experience, the staff frightened him, they left him unclean and didn't cater to his needs, we only wish we'd put him in the Old Parsonage sooner.

How likely would you be to recommend The Old Parsonage Nursing & Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Elyss Vezitiu, Home Manager at The Old Parsonage Nursing & Care Home responded to this review on 22 Aug 2016:

Dear Trish,
Thank you so much for your feedback, it really means a lot to us, we wish you all the best in future and you are welcome at any times to join us for a cup of tea and a home made cake!
Very kind regards!
Elyss Vezitiu and the team

My Mum spent nine very happy and secure years here. The home is clean, friendly and the manager is the most professional and dedicated person you could wish to meet. Her team are all very caring and are well trained and showed wonderful compassion and caring for my Mum. I would strongly recommend this home to anyone wishing for care, compassion and respect for their elderly relative. When the end came the team on that day showed extreme respect and caring for both my Mum and mine and my sisters needs. We could not have asked for more. I very much miss visiting the Manager and her team of wonderful nurses. This home is a very good example of how elderly care should be. Thank you to the Manager and team.

How likely would you be to recommend The Old Parsonage Nursing & Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother, who suffers from Alzheimer's, has been resident at the Old Parsonage since 2013. I have visited on a weekly basis. In that time I have witnessed the complete transformation in service quality owing to the huge efforts of new management and the staff. Mum had previously been withdrawn and depressed and along with the onset of Dementia symptoms, had to be moved from her home. Finally Mum was placed there by Social Services Crisis Intervention Team. Since taking residency her mood has altered dramatically to the happy chatty mother I know and love. This is a fantastic care home. The empathy and consideration shown to the residents makes the place feels like one big family lives there. The staff go over and above their job requirements and are always approachable and friendly. All the staff have gone out of their way to facilitate visits at anytime of the day, even providing extra meals to allow me to visit for longer periods. The standard of food is excellent and varied and all dietary additions for Mum have been attentively applied. The home is very clean and the rooms are well presented. The Manager is very professional and I cannot fault in any of my dealings with the Manager as Son/D.O.L.S Rep/ Power of Attorney on behalf of Mum. It is comforting to know she is receiving the highest quality care toward the end of her days and will be treated with dignity and respect. I couldn't wish for my mum to be in a better place.

How likely would you be to recommend The Old Parsonage Nursing & Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been resident in The Old Parsonage since 2010, I admire all the staff in the home as they treat very ill people with dignity and respect. All Carers, Nurses and Management have always been very considerate and kind to both my mother and myself. They are very attentive. Every care is given to all the residents and their needs are always met. The home is a very pleasant, clean and comfortable place to be. There is a good variety of food and the residents are always respected with their individual needs. I would never hesitate to recommend this home as I believe it offers a first class service that fulfills all criteria for success.

How likely would you be to recommend The Old Parsonage Nursing & Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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