Orchard House Nursing Home

Thank you to everyone involved for making her respite stay such a positive experience. We would highly recommend this care home.

I'd send mum here again in a heart beat.

Thank you all so very much for all your care and all you do. I will miss coming and seeing you all.

The service at this care home is excellent. My gran is treated very nicely and looked after well. The staff are lovely and interact with her well. The events and activities are well planned and delivered excellently.

The food is wonderful and they always have alternative options if Mom doesn't want to eat anything.

Well done to all the team at Orchard House.

My dad moved to Orchard House as he needed end-of-life care. In the two weeks Dad was resident, he - and our whole family - were treated so well. The staff were so positive, kind and caring. There was always someone on hand if we needed anything. The food looked lovely, and plentiful. The home has a very homely atmosphere, and seemed very well organised. At a very difficult time for the family, it was a relief to know Dad was in such good hands, and we are very thankful and appreciate all the care Dad received.

Couldn’t thank the care home enough for always involving my nan in activities and caring for her, especially one staff member in particular for always including us. My nan seems very happy and is well-loved by all members of staff.

My sister has been at Orchard House with Vascular Dementia for 13 years and has been well looked after, her Dementia deteriorated over the years, when she was first admitted to the home the hospital gave her three months she has survived covid twice which she incidentally picked up in hospital when she had pneumonia. The home puts on a number of events for the residents and their loved ones, which include singers musicians, animals, WWII Day and St Georges Day. The security is well managed and any sign of flu there is lock down this was one of the reasons very few residents were lost. from my family keep up the great work.

Well done, keep it up.

I am very happy with the standard of cleanliness and improvement constantly being made to make the home a nice place to live.

My mum has been a resident here for 4 years and I can say that I am very happy with her care. We did find it difficult at first as didn't want Mum to have to go into a home, there have been several changes with staff managers and new ownership. The home is lovely, Mum is loved by all the staff and the staff are very approachable, we can voice any concerns freely to the staff. The food is freshly cooked on the premises and contains a good variety of nutrition. The activity coordinators (2 of them) give the residents really good stimulation in the namaste room. They have frequent functions with good entertainment for family and residents to join in. Mum has a lovely room and is comfortable in there and has her own personal pictures on the wall. Her laundry is done by the brilliant housekeepers. I have to say that this home has improved a lot over the four years Mum has been there and now have regular staff who all know Mum's needs.

Thank you all.

My uncle passed away in the care of Orchard House not too long ago. We as a family are grateful for the love and care given to him during his time in the home. Nothing was too much trouble for the nurses and care staff. The home was always clean and tidy. Uncle's clothes were always washed and clean. The meals were good hearty meals which Uncle enjoyed. We could not wish for a better place for Uncle to be in his last days. The end-of-life care was amazing.

Highly recommend for your loved ones.

My mum is in this nursing home and is being very well looked after and cared for. The staff are very friendly and helpful and nothing is too much trouble for them. Mum is much happier and comfortable and settled now.

Recently, our father was a resident in their nursing home following a severe stroke. He was only there a few months before he sadly passed away. The care he received during his stay was amazing. He was treated like a man. Even in his final days, the care continued at the highest level, and we as a family received the same attention and compassion. Communication between them and us was always forthcoming. Nothing was ever too much trouble.

The residents are happy and contented living in Orchard House made possible by the care and kindness of the staff who are very approachable with any concerns we may have and encourage improvement in residents' wellbeing.

Orchard House provides outstanding care in all departments. This is based on the quality of care our mother has received over a period of 20 years! Most importantly the nursing care is exemplary. Mum has really thrived in a wonderfully caring environment where all the needs of the residents are met. We have always found it a warm and welcoming place to visit, where Mum is so happy and content with life at Orchard House. We would not hesitate to recommend this home to family and friends!

My wife has been in Orchard House since September 2018. The level of care has been consistently excellent. The nursing staff are very competent and the carers are conscientious, friendly and helpful. The care manager is approachable and always helpful. I am very impressed by the high standards of care shown in Orchard House.