Wolverhampton Road, Wall Heath, Kingswinford DY6 7DA
Holbeche House Care Home is a forty-nine bedroom care accommodation registered to provide personalised care packages for a range of care needs, including for people with physical disabilities.
Staff are skilled in looking after care needs, while maintaining a service that supports the pursuit of a satisfying daily lifestyle.
A converted Jacobean period home, Holbeche House is situated within scenic surroundings and has many of its original features intact.
Group: Four Seasons Health Care
Person in charge: Janet Perrens (Manager)
Local Authority / Social Services: Dudley Metropolitan Borough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 49 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults
Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment
Single Rooms: 49
Rooms with ensuite WC: 25
Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Holbeche House Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Holbeche House Care Home has a Review Score of 7.6 (7.564)
The Review Score of 7.6 (maximum of 10) for Holbeche House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.1 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Holbeche House Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.11 for Holbeche House Care Home is calculated as follows: ( (43 Excellents x 5) + (21 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (7 Very Poors x 1) ) ÷ 82 Ratings = 4.11
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.454 Points relating to the number of positive Reviews for Holbeche House Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 9.8 positive Reviews (49 registered maximum number of service users ÷ 5). 2 Reviews ÷ 9.8 Target = 0.204
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by E H (Daughter of Resident) on Wednesday 28 June 2017. Relates to June 2017.
All the staff do their best to ensure all residents feel they are in a caring and homely environment.
How likely would you be to recommend Holbeche House Care Home? Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Satisfactory
Management: Good
Safety / Security: Good
Rooms: Satisfactory
Value for Money: Good
Review submitted from a Website Submission by Paul B (Son of Resident) on Wednesday 28 June 2017. Relates to May 2017.
Apparently, I'm not allowed to tell you of the awful experience my father had while staying at Holbeche care home as it breaches the terms and conditions of this site!
So what I will say is please look elsewhere and look at at least 5 homes before making a decision and go with your gut instinct.
How likely would you be to recommend Holbeche House Care Home? Extremely Unlikely
Overall Standard: Very Poor
Facilities: Poor
Care / Support: Very Poor
Cleanliness: Satisfactory
Treated with Dignity: Very Poor
Food & Drink: Satisfactory
Staff: Very Poor
Activities: Poor
Management: Very Poor
Safety / Security: Satisfactory
Rooms: Very Poor
Value for Money: Very Poor
Review submitted from a Website Submission by Shirley G (Daughter-in-law of Resident) on Wednesday 19 April 2017. Relates to April 2017.
My mother-in-law has lived at this care home for 2 months and the staff always seem helpful and caring. The rooms are clean. She has the option of having her hair done regularly. The home itself is set in lovely grounds and my mother-in-law often sits outside.
How likely would you be to recommend Holbeche House Care Home? Likely
Overall Standard: Good
Facilities: Satisfactory
Care / Support: Good
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Good
Activities: Satisfactory
Management: Good
Safety / Security: Satisfactory
Rooms: Excellent
Value for Money: Satisfactory
Review submitted from a Website Submission by Helen R (Daughter of Resident) on Wednesday 24 August 2016. Relates to August 2016.
Staff pleasant, helpful and most of all caring. Dad is kept clean and so is his room. Food looks lovely. Dad is happy and so am I.
How likely would you be to recommend Holbeche House Care Home? Extremely Likely
Overall Standard: Good
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Good
Safety / Security: Excellent
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by Stephen C (Son of Resident) on Wednesday 30 March 2016. Relates to December 2015.
After visiting my mother at the home previous to Christmas we were pleasantly surprised at the amount of organisation and effort provided by all the staff to make the residents Christmas so special. The homely family feel was for everyone and each person included. Visitors also welcomed to join in all the activity and celebration. Staff and running of this home are a credit to your company.
How likely would you be to recommend Holbeche House Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Margaret Elsie M (Wife of Resident) on Monday 9 November 2015.
My husband was only in for respite but he was admitted to hospital 3 times and the last time he had a stroke so he is in permanently now. I have no problem in leaving him in the home. They have cared so much for him, they are always willing to help. The carers will attend to him as soon as they can. He is always clean, which I am so pleased as my husband was always so proud and cleanliness was his life. It always needs a good team from management, nurses, carers, kitchen staff, cleaners and laundry workers. They are always helpful and ready to help. I believe the toilets need improving e.g raised toilets and be tiled for hygiene, which is due. Doctors, nurse and podiatry profession always available and will discuss our loved ones needs. No one doing activities. The staff are always ready to offer us drinks or anything we want.
How likely would you be to recommend Holbeche House Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Margaret D (Wife of Resident) on Friday 6 November 2015. Relates to October 2015.
I must admit I was reluctant to put my husband into Holbeche House Care Home due I think to listening to what other people thought, although they had no experience of dementia and the care that is needed. I must say all my fears have proved groundless and we are looked after so well, the staff are so friendly and so caring and I feel made welcome whenever I come, this to me is important because it isn't just my husband's life that has changed but also mine. I can go home knowing that he is having the best possible care and for that I am truly grateful.
How likely would you be to recommend Holbeche House Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Holbeche House Care Home
There are currently no Care Home Idol entrants who have performed at Holbeche House Care Home
