Nethercrest Nursing

Brewster Street, Cinder Bank, Netherton, Dudley DY2 0PH

Nethercrest Nursing, Dudley, West Midlands
Nethercrest Nursing, Dudley, West Midlands
Nethercrest Nursing, Dudley, West Midlands

Nethercrest Nursing, partnered with Nethercrest Residential, is based in Dudley and specialises in nursing and rehabilitation for individuals who wish to remain active and part of the community whilst needing access to carers.

The home can care for up to 42 residents who can enjoy comfortable lounges, their own carer call system and assisted bathrooms, showers and toilets.

Nethercrest Nursing has been refurbished to provide a serene and friendly environment, where residents can take part in social activities or relax as best suits their wishes.

Group: AstonBrook Care Homes

Person in charge: Caroline Crawford (Manager)

Local Authority / Social Services: Dudley Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 41 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 41

Rooms with ensuite WC: 37

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Nethercrest Nursing: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.8 Nethercrest Nursing has a Review Score of 7.8 (7.804)

The Review Score of 7.8 (maximum of 10) for Nethercrest Nursing is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.9 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Nethercrest Nursing in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.938 for Nethercrest Nursing is calculated as follows: ( (15 Excellents x 5) + (15 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 48 Ratings = 3.938

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.866 Points relating to the number of positive Reviews for Nethercrest Nursing is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8.2 Target = 0.366

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    2
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Nethercrest Nursing?

  • Extremely LIKELY
    2
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Nethercrest Nursing

  • Daughter of Resident/Service User
    4

My mom (who unfortunately has Alzheimer's) has been cared for in both the Nethercrest Residential and Nursing Homes since 2010. Family confirm that Mom is well cared for, seems content, and her bedroom is warm and clean with sufficient bedclothes. I live 12000 miles away, but the administrator is meticulous in sending monthly updates concerning Mom's health and wellbeing, and any queries I have are dealt with promptly.

How likely would you be to recommend Nethercrest Nursing? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My dad is a service user here, it took a while for him to settle down here. He has dementia, he is now blind so needs one to one care, so we are going to have a family meeting.

How likely would you be to recommend Nethercrest Nursing? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

My dad has been in Nethercrest Nursing Home for a few years now. He wasn't sure where he was at first, it took him a while to get used to the home and now he has fitted in well.

His health has gone down through ill health but they will assess him again because it seems to have gone blind now, so me as a daughter, has to make sure he gets proper care at the home.

How likely would you be to recommend Nethercrest Nursing? Likely

Average Rating: 

 3.2 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Nethercrest Home is highly recommended.
Management, staff, carers and nurisng staff are efficient and caring.
The cleaners are both friendly and effcient too and the catering staff are warm, friendly and always offering a "cuppa" when needed.

How likely would you be to recommend Nethercrest Nursing? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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