Newbury Manor Nursing Home

Newbury Lane, Oldbury B69 1HE
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9.4 102 Reviews
  • Newbury Manor Nursing Home, Oldbury
Newbury Manor Nursing Home in Oldbury gives people care and support in a welcoming home.

Trained, friendly staff treat care home residents with dignity and respect at all times.

A wide variety of activities to suit residents' interests are organised at the care home as well as trips out.

Nutritious meals are provided to suit people's tastes and special dietary requirements.
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Care Provided by Newbury Manor Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1500
  • Self-Funded Residential Dementia Care: £1250 – £1500
  • Self-Funded Nursing Care: £1250 – £1500
  • Self-Funded Nursing Dementia Care: £1250 – £1500
  • RESPITE Self-Funded Residential Care: £1250 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1500
  • RESPITE Self-Funded Nursing Care: £1250 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £1250 – £1500

Please note fees are dependent upon the residents assessment

The price(s) shown are provided by the care home. Contact Newbury Manor Nursing Home for full pricing details and T&Cs.

Contact Newbury Manor Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Newbury Manor Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kharum Singh (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (12)

Visiting

  • All Visitors must make sure they check in and out via e-reception book.

Parking

  • A car park is situated outside the building, this is for Newbury Manor visitors only.

Newbury Manor Nursing Home Reviews (102)

9.4

Newbury Manor Nursing Home has a Review Score of 9.4 (9.417) out of 10, based on 18 reviews in the last 2 years.
Over all time Newbury Manor Nursing Home has 102 reviews.

Overall Experience
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  • 27
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Date Published
  • 102
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  • 18
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Reviewer Connection to Newbury Manor Nursing Home
  • 31
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  • 10
  • 5
  • 5
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  • 4
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Total of 102, showing 1-20
Review from Sobja N (Daughter of Resident) published on 12 May 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Disgusting and dirty my loved one got aspiration infection and dehydration barley see the workers only changed her a 12pm whenever I would visit misreble place where they've neglected patients should be shut down ambulance crew raised safe guarding with them as they took 40 minutes to escort downstairs
in emergency this was in 4 days stay only
Reply from Kam Kaur, Home Manager at Newbury Manor Nursing HomeThank you for sharing your feedback. We are sorry to hear about your experience and the distress caused to both your loved one and your family during their stay with us.

We take concerns regarding care, dignity, cleanliness, staffing response, and resident safety very seriously. The matters you have raised have been referred to senior management for review, including the emergency response described in your comments.

We would also like to note that no concerns were raised with management during the resident's stay, which limited our opportunity to investigate and address these matters at the time. We always encourage families to speak with us directly so concerns can be reviewed promptly and appropriately.

We appreciate your feedback, as it helps us continue to review and improve our service. We would welcome the opportunity to discuss your concerns further by telephone. Please contact the home manager at your convenience so we can arrange a suitable time to speak privately.
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Review from J O (Sister of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a lovely nursing home, my sister is well taken care of, staff are very friendly and pleasant. Nothing is too much trouble.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you so much for this lovely review. It always gives us great pleasure to be able to pass on these compliments to our teams who are passionate about what they do. Once again thank you.
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Review from M W (Nephew of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, great company, great workers.
Reply from Kam Kaur, Home Manager at Newbury Manor Nursing HomeThank you very much for your wonderful words. We take such pride within Newbury Manor of being able to care for our residents the very best we can. I shall pass on your kind words to the Newbury Manor Family.
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Review from Thomas C (Husband of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very excellent home very nice staff very good to my wife doing anything when I ask good meals. My wife is very comfortable in here.
Reply from Kam Kaur, Home Manager at Newbury Manor Nursing HomeThank you so much for this lovely review Thomas. It always gives us great pleasure to be able to pass on these compliments to our teams who are passionate about what they do. Once again thank you.
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Review from A D (Friend of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
She is always been happy. Rose's needs are met as per her preference.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you for your lovely review about Newbury Manor and the team. We strive to ensure our care and attention is the best that it can be for all of our residents within Newbury Manor. I will share your words with the Team. Thank you once again!
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Review from S S (Daughter of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My view of home is excellent.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you so much for this lovely review. It always gives us great pleasure to be able to pass on these compliments to our teams who are passionate about what they do. Once again thank you.
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Review from C P (Granddaughter of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff always warm and welcoming are very helpful with my grandad in care home. I will always recommend. Always do great activities and get the residents invloved as well as relatives family. The management and admin team are very professional and go above and beyond for my grandad.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you so much for this lovely review. It always gives us great pleasure to be able to pass on these compliments to our teams who are passionate about what they do. Once again thank you.
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Review from D C (Niece of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie has been in Newbury Manor for 6 weeks in the short space of time, she has been cared for from management to admin to care staff, domestic chef all have been exceptional in the care provided. No job is too much.
I will book my place here too.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you so much for this lovely review. It always gives us great pleasure to be able to pass on these compliments to our teams who are passionate about what they do. Once again thank you.
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Review from Clare A (Wife of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my husband Bob had to come into care it was a huge worry, but from the start, the warm atmosphere and caring staff at Newbury were immediately apparent. Bob has dementia so it is difficult to know his true feelings but recently he has said to family that he is very happy at Newbury, and this is
a credit to all the staff who look after him as Alzheimers can be difficult to manage. The rest of the family feel comforted that he is well cared for and says the staff love him. I couldn't be more content to feel he is in the right place.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you very much for your wonderful words. We take such pride within Newbury Manor of being able to care for our residents the very best we can. I shall pass on your kind words to the Newbury Manor Family.
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Review from Martin E (Son of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are all very friendly and give you a warm welcome and a smile when you arrive. Nothing is too much trouble when my dad needs something. Even help him get the cricket and football on his tablet. Food is good and he is well looked after
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you so much for this lovely review. It always gives us great pleasure to be able to pass on these compliments to our teams who are passionate about what they do. Once again thank you.
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Review from Jennie E (Daughter of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has settled in really well she has had a couple of occasion when she wasn't happy but we managed to sort them out and now she knows the staff and they are getting use to her over all the home is a nice place to live.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you for your kind words, your comments will be passed on to the staff at Newbury Manor.
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Review from Paul L (Son of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my mother at least twice a week. Everyone is always pleasant and helpful. The care for my mother is second to none. All medical and welbeing needs are always covered. Since my mother has been here her health and welbeing has improved no end.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you so much for this lovely review. It always gives us great pleasure to be able to pass on these compliments to our teams who are passionate about what they do. Once again thank you.
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Review from M R (Son-in-law of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very comfortable having mother in law residing here at Newbury.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you for your kind words, your kind comments will be passed on to the staff at Newbury Manor.
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Review from Tracy W (Daughter of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care and service staff are all friendly with both residents and family members. I couldn't ask for better care for my mom.
She is happy and content to be there she has been there for 2 years now and is doing so well she was admitted there with just six weeks to live but with the care she
has received she is thriving 2 years on.
Reply from Millie Salmon, Office Manager at Newbury Manor Nursing HomeThank you so much for this lovely review. It always gives us great pleasure to be able to pass on these compliments to our teams, who are passionate about what they do. Once again, thank you.
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Review from C B (Nephew of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was looked after very well at Newbury Manor Nursing Home, all of the staff were helpful at all times and did their best to look after my aunt.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you for your kind words, your kind comments will be passed on to the staff at Newbury Manor.
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Review from A B (Daughter of Resident) published on 7 October 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
So many Safeguarding issues! Includes two broken femurs and more falls and bruises than I can remember. Very poor comunication. Clothing ruined, items missing - even after leaving (family pics). Very slow to respond to official communication if at all. Mom has gone from feeding herself, sitting in the
lounge and talking to nonverbal, bedridden and is so weak.
Reply from Kam Kaur, Home Manager at Newbury Manor Nursing HomeThank you for your review and comments. Ensuring patient safety is of utmost importance, and while we cannot completely eliminate falls, we can certainly take measures to reduce the associated risks. It is essential to acknowledge that certain health deteriorations and comorbidities are beyond our control. However, please rest assured that any issues that arise are addressed in accordance with our home's policies and procedures. We sincerely apologize if you feel otherwise, and we hope that your mom is finding happiness in our sister home.
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Review from Jane S (Daughter of Resident) published on 18 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to put a review for Newbury Manor Nursing Home. My mum was here for six months before she sadly passed. I would like to say how wonderful the staff and management were in caring for her. She was cared for with respect and dignity.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you so much for your kind words, your comments will be passed on to all our staff here at Newbury. We really do appreciate your lovely feedback. We send our condolences from all the staff at Newbury Manor Care Home.
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Review from Lynda S (Sister of Resident) published on 18 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When entering Newbury Manor, I have always received a warm welcome from the friendly staff. The home is always lovely and warm and very clean. I am very happy with the care provided to my sister.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you so much for this lovely review. It always gives us great pleasure to be able to pass on these compliments to our teams who are passionate about what they do. Once again thank you.
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Review from Michelle A (Daughter of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad entered the home in mis November 2023, he was dealt with, with care, professionalism and kindness particularly given he was end of life. The staff always treated me and members of the family kindly which made life easier. Dad was very well looked after to the very end. I'm extremely grateful
to the entire team who had a role in my dad's life which led to him passing away with dignity.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you so much for your kind words, your comments will be passed on to all our staff here at Newbury. We really do appreciate your lovely feedback. We send our condolences from all the staff at Newbury Manor Care Home.
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Review from Marie P (Daughter-in-law of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law had his 80th birthday party at the home and it was amazing. It was really kind of the manager to let us use the red room, all the staff were excellent in helping organise the party for us all to enjoy. We were well looked after and I would recommend people use the facility. My father-in-law
had a fantastic 80th birthday.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you so much for these kind words and wonderful review. It means so much to our staff to receive such positive feedback and we are so glad your father-in-law had a wonderful birthday!
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Current Review Score: 9.4 (9.417)

Overview of Review Score

The Review Score of 9.4 (9.417) out of 10 for Newbury Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.517 for Newbury Manor Nursing Home is calculated as follows: ( (166 Excellents x 5) + (13 Goods x 4) + (7 Satisfactorys x 3) + (4 Poors x 2) + (15 Very Poors x 1) ) ÷ 205 Ratings = 4.517
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Newbury Manor Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Kam

Kam Kaur

Job Title: Home Manager Joined: 2014

I am an ambitious, supportive and attentive Home manager, I have a lot of experience in handling challenging situations.


I enjoy helping my employer achieve their operational goals and supporting the team along the way.


I am comfortable and confident in supporting the team in achieving objectives.


I enjoy working at Newbury Manor and it is a pleasure to work with all the team.

Claire

Claire

Job Title: Senior Care Assistant Joined: 2014

I have worked here as a care assistant since 2014, I became a senior care assistant shortly after.


I enjoy my job because I like to look after people, you gain a relationship with everybody that comes through the door. I hope to progress more here in the future.


It is important to me that all our residents are happy and well cared for, I believe myself and the team do a great job at that.


I go home happy knowing I have made someone's day.

Frequently Asked Questions about Newbury Manor Nursing Home

What types of Care is Newbury Manor Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Newbury Manor Nursing Home have?

There are 50 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Newbury Manor Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Newbury Manor Nursing Home to the centre of Oldbury?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newbury Manor Nursing Home to verify any information. View our terms and conditions. Newbury Manor Nursing Home has an Enhanced Service - more info.