Newbury Manor Nursing Home

I cant thank Newbury Manor enough for all the care and support given to my husband and myself during our most dufficult time, my husband was only there a few weeks as he was end of life but the compassion, care, empathy and proffessionalism of the manager Kam, nurses and all the care staff shown to us they went above and beyond and made us feel important even when my beloved husband sadly passed away the carers made sure he was treated with dignity and he was washed and clean for his journey to the funeral directors and they all stood at the entrance to say their goodbye to us they are a wonderful team and again thank you from me and my family.

My mother was placed here temporarily after leaving hospital. Unfortunately, I should've checked the place out in person before she was put there. I relied on reviews on the website, and although I suspect some of the areas in the home on the ground floor are quite different, having seen the place on the tv over the past couple of months and the pictures on the website , the room where my mother was placed, on the first floor, was of a low standard. The room was in bad need of decoration and the adjoining toilet and wash basin were dysfunctional and in need of replacement. The standard of cleanliness in the room was not great either. Some of the staff were very helpful and kind, but others were not so accommodating. Overall, not a great place for your loved one. If you are offered a place here, proceed with caution and check it out properly first.

Disgusting and dirty my loved one got aspiration infection and dehydration barley see the workers only changed her a 12pm whenever I would visit misreble place where they've neglected patients should be shut down ambulance crew raised safe guarding with them as they took 40 minutes to escort downstairs in emergency this was in 4 days stay only

It is a lovely nursing home, my sister is well taken care of, staff are very friendly and pleasant. Nothing is too much trouble.

Very friendly, great company, great workers.

Very excellent home very nice staff very good to my wife doing anything when I ask good meals. My wife is very comfortable in here.

She is always been happy. Rose's needs are met as per her preference.

My view of home is excellent.

Very friendly staff always warm and welcoming are very helpful with my grandad in care home. I will always recommend. Always do great activities and get the residents invloved as well as relatives family. The management and admin team are very professional and go above and beyond for my grandad.

I will book my place here too.

When my husband Bob had to come into care it was a huge worry, but from the start, the warm atmosphere and caring staff at Newbury were immediately apparent. Bob has dementia so it is difficult to know his true feelings but recently he has said to family that he is very happy at Newbury, and this is a credit to all the staff who look after him as Alzheimers can be difficult to manage. The rest of the family feel comforted that he is well cared for and says the staff love him. I couldn't be more content to feel he is in the right place.

Staff are all very friendly and give you a warm welcome and a smile when you arrive. Nothing is too much trouble when my dad needs something. Even help him get the cricket and football on his tablet. Food is good and he is well looked after

Mum has settled in really well she has had a couple of occasion when she wasn't happy but we managed to sort them out and now she knows the staff and they are getting use to her over all the home is a nice place to live.

I visit my mother at least twice a week. Everyone is always pleasant and helpful. The care for my mother is second to none. All medical and welbeing needs are always covered. Since my mother has been here her health and welbeing has improved no end.

Very comfortable having mother in law residing here at Newbury.

She is happy and content to be there she has been there for 2 years now and is doing so well she was admitted there with just six weeks to live but with the care she has received she is thriving 2 years on.

My aunt was looked after very well at Newbury Manor Nursing Home, all of the staff were helpful at all times and did their best to look after my aunt.

So many Safeguarding issues! Includes two broken femurs and more falls and bruises than I can remember. Very poor comunication. Clothing ruined, items missing - even after leaving (family pics). Very slow to respond to official communication if at all. Mom has gone from feeding herself, sitting in the lounge and talking to nonverbal, bedridden and is so weak.

I would like to put a review for Newbury Manor Nursing Home. My mum was here for six months before she sadly passed. I would like to say how wonderful the staff and management were in caring for her. She was cared for with respect and dignity.

When entering Newbury Manor, I have always received a warm welcome from the friendly staff. The home is always lovely and warm and very clean. I am very happy with the care provided to my sister.