26 Wyegate Close, Castle Bromwich, Birmingham B36 0TQ
Jubilee Gardens, a purpose built Care Centre provides 24-hour care for 37 nursing and 13 residential clients with mental health disabilities. Rooms are individually furnished and residents are encouraged to bring in their own personal possessions to ensure that home-from-home feeling. A dedicated staff of nurses, carers and auxiliary staff are committed to provide a high standard of care to all residents. Every effort is made to provide everything necessary to fulfil the residents' everyday requirements. Services to enhance personal appearance are accessible including in-house hairdressing salon. An adequate, well balanced diet is offered with a choice from the menu. Residents are actively encouraged to participate with daily activities arranged by a full-time co-ordinator with a varied programme.
Group: Priory Adult Care
Person in charge: James Brown (Manager)
Local Authority / Social Services: Solihull Metropolitan Borough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 50 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 50
Rooms with ensuite WC: 50
Facilities & Services: Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room
Latest Care Quality Commission* Report on Jubilee Gardens: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.1 (maximum of 10) for Jubilee Gardens is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.6 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Jubilee Gardens in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.647 for Jubilee Gardens is calculated as follows: ( (5 Excellents x 5) + (19 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 34 Ratings = 3.647
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.45 Points relating to the number of positive Reviews for Jubilee Gardens is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 2 Reviews ÷ 10 Target = 0.200
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Jubilee Gardens has a Review Score of 7.1 (7.097) from 3 Reviews
Review submitted from a Website Submission by Malcolm G (Son of Resident) on Monday 23 April 2018. Relates to April 2018.
We approached moving my mother into a nursing home with extreme trepidation, having looked at a number of horrendous or mega expensive homes we found Jubilee Gardens. What a delight!
The home is clean and well maintained, the manager and staff are very helpful and understanding and helped mom to settle in very easily.
We were encouraged to make any changes to her room that we wished in order to make it hers.
How likely would you be to recommend Jubilee Gardens? Extremely Likely
Review submitted from a Postal Card by A T (Son of Resident) on Friday 23 March 2018. Relates to March 2018.
My mother has been a resident for approximately 18 months and during this time there has never been occasion to be concerned about her well being. The care home is clean, staff are friendly and show genuine interest and warmth to residents and visitors alike. Nursing/care staff show respect and are more than happy to discuss care plans, reviews, and have raised issues with me as they occur, and I have every confidence that my mother's interests/welfare are catered for, which makes the family very reassured that we chose the right care home. My mother is settled and happy at Jubilee Gardens.
How likely would you be to recommend Jubilee Gardens? Extremely Likely
Review submitted from a Postal Card by L S (Daughter of Resident) on Wednesday 5 July 2017. Relates to June 2017.
Over the weekends the place stinks of urine and poo more than during the week. There is no stimulation for the residents over the weekend. The residents have nowhere to sit in the fresh air, they need a gazebo to shade them from the sun. Tea time is sandwiches every night. They aren't showered enough when agency staff are on it's even worse. They are just sat in front of the TV for hour after hour - especially over the weekend.
How likely would you be to recommend Jubilee Gardens? Neither Unlikely or Likely
Sue Baldry, Home Manager at Jubilee Gardens responded to this review on 12 Sep 2017:
Following recent quality visits, it was noted that the service is well presented and free from odours.
Tea time options are soup and sandwiches or snack type meals, hot dogs, cheese on toast, corned beef hash, cheese and potato pie etc.
There is always more than one option and we will provide individual requests if at all possible e.g. omelettes, salads, jacket potatoes and fillings.
Our staff team are fully aware regarding shade and moving clients when needed, also providing sun hats.
There are less planned activities at the weekend due to the increased visitor numbers, but we still provide some activities and special events e.g. family fun days
There are currently no Care Home Idol entrants who have performed at Jubilee Gardens