Sycamores Nursing Home, Wolverhampton, West Midlands
Sycamores Nursing Home, Wolverhampton, West Midlands
Sycamores Nursing Home, Wolverhampton, West Midlands

The Sycamores is a purpose-built home, situated close to the centre of Wolverhampton. The home offers person-centred care for those requiring nursing, residential, dementia, respite and palliative care.

Residents enjoy bright and spacious single bed accommodation with en-suite facilities.

All meals are home cooked with all dietary requirements catered for. The catering team can also provide Asian and Caribbean food.

Additional facilities include a hairdressing salon, movie lounge, activities room and specialised bathing facilities.

A full programme of activities and regular outings are offered to residents. Attractive gardens surround the home and are available for residents to use.

Fees are dependent on the needs of the prospective resident but more information can be provided in the home.

Group: The Holmes Care (Group) Ltd

Person in charge: Helen Bowen (Service Manager)

Local Authority / Social Services: Wolverhampton City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 84 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Down Syndrome • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 50+.

Languages Spoken by Staff (other than English): Gujarati, Hindi, Panjabi, Punjabi

Single Rooms: 84

Rooms with ensuite WC: 84

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Sheltered Housing • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Located close to the town centre and main train station with a regular bus service.

Visiting:

At any time, please avoid meal times if possible:
12.30-13.30
14.30-15.30

Parking:

Free parking on site

Latest Care Quality Commission* Report on Sycamores Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Sycamores Nursing Home has a Review Score of 9.1 (9.095)

The Review Score of 9.1 (maximum of 10) for Sycamores Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Sycamores Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.738 for Sycamores Nursing Home is calculated as follows: ( (79 Excellents x 5) + (28 Goods x 4) ) ÷ 107 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.357 Points relating to the number of positive Reviews for Sycamores Nursing Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16.8 positive Reviews (84 registered maximum number of service users ÷ 5). 6 Reviews ÷ 16.8 Target = 0.357

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sycamores Nursing Home?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Sycamores Nursing Home

  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • Resident / Service User
    1
  • more

My sister and I spent 3 days looking for a care home for our mother. We were delighted when we got to Sycamores and after being shown around, seen the facilities, chatted with the staff and talking to the manager. We knew that is would be perfect for our mother, which is just what it turned out to be.
She made some good friends amongst the residents and staff, she felt loved and cared for. She had a lovely ensuite room and her dignity and privacy were respected.
She loved the food and the fact there was always someone she could chat with.
I am so glad we found such an excellent home.

How likely would you be to recommend Sycamores Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Helen Bowen, Service Manager at Sycamores Nursing Home responded to this review on 24 Mar 2017:

Dear Angela, thank you so much for your kind words about The Sycamores.

My sister and I were very happy with the care my mother received at Sycamores Nursing Home. The staff were attentive and caring and we know our mother enjoyed her time there. It was a great comfort to us knowing our mother was safe and happy during her time there.

How likely would you be to recommend Sycamores Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Helen Bowen, Service Manager at Sycamores Nursing Home responded to this review on 23 Mar 2017:

Dear Cecilia, thanks for your kind words and for taking the time to leave such a lovely review.

The "Sycamores" is a very clean, spacious and well-maintained nursing home. The upper floors are easily accessible via the lifts, although my wife is very fortunate to have a bedroom on the ground floor. All staff are extremely friendly and helpful to both patients and visitors. Special events e.g. Halloween, Bonfire night and Xmas were all celebrated with entertainment and food provided for both patients and visitors. The external elevation of the Sycamores is well maintained and attractive together with the car park which is spacious and easily accessible.

How likely would you be to recommend Sycamores Nursing Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Beverley Aldridge, Service Manager at Sycamores Nursing Home responded to this review on 05 Jan 2017:

Thank you for your kind words.

Very happy with the home. Staff very friendly and helpful.

How likely would you be to recommend Sycamores Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bev Aldridge, Service Manager at Sycamores Nursing Home responded to this review on 06 Dec 2016:

Thank you for your kind words.

Staff and service all first class.

How likely would you be to recommend Sycamores Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Bev Aldridge, Service Manager at Sycamores Nursing Home responded to this review on 21 Nov 2016:

Thank you for your kind words Ronald.

My stepdad spent 3 years at Sycamores before passing away. I feel this would have been shorter but the care he received was fantastic. The support for me was also amazing, I had no worry whilst he was in here. The girls who looked after him he adored and were always pleasant and couldn't do enough for him or for me. Thank you to you all.

How likely would you be to recommend Sycamores Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Bev Aldridge, Service Manager at Sycamores Nursing Home responded to this review on 17 Nov 2016:

Thank you Tracey for your kind words.

My husbands auntie is in Sycamore's and I believe she would bot be here now if it was not for the staff. She has to be turned every two hours and fed by staff. She is permanently in bed and can not do anything for herself. All the staff are pleasant and friendly. They make time for you all the time.

How likely would you be to recommend Sycamores Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Bev Aldridge, Service Manager at Sycamores Nursing Home responded to this review on 12 Apr 2016:

Thank you Hazel for your kind words.

This is being written for on the behalf of what I was told by Grant. That he has had a wonderful times at The Sycamore Nursing Home. This is because of the fact that all of the staff that help to care for me are so loving and caring towards me. Which makes my respite so lovely that when I go back home I tell my dad I am so looking forward to my next time to go back to The Sycamores.
They are always happy to help me with all of my health care, been though at times I can be a challenge to care for.
I just wish that everyone that I have to deal with outside of The Sycamores was so helpful.
This would I think make a lot of people with a disability life more happy.

How likely would you be to recommend Sycamores Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend has had respite in this home and everyone was very caring, the home is purpose built and very well maintained.
All staff went out of their way to make my friend's stay a very positive experience she had lovely food and looks forward to staying there again.

How likely would you be to recommend Sycamores Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

April 2017

November 2016

Job Vacancies

Staff Profiles

No image found

Jaunita Hughes

Job Title: Home Manager

Joined: 2017

Description:

Jaunita has over 30 years progressive experience working with vulnerable adults, and has been actively studying Health and Social care since 1995; having achieved an NVQ Health and Social Care Level 4, an RMA and 2 teaching qualifications.

Jaunita is currently studying Level 5 Management.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Sycamores Nursing Home