Barchester High Habberley House Care Home

Habberley Road, Kidderminster DY11 5RJ

Barchester High Habberley House Care Home, Kidderminster, Worcestershire
Barchester High Habberley House Care Home, Kidderminster, Worcestershire
Barchester High Habberley House Care Home, Kidderminster, Worcestershire

High Habberley House makes the most of pleasant grounds and a versatile interior, a converted neo-Georgian building, to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

Group: Barchester Healthcare Ltd

Person in charge: Rhiannon Crofts (Manager)

Local Authority / Social Services: Worcestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 45 Service Users

Registered Care Categories*: Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Cancer Care • Multiple Sclerosis • Stroke

Admission Information: Over 55 Years. Ages 18+.

Single Rooms: 37

Shared Rooms: 4

Rooms with ensuite WC: 27

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Barchester High Habberley House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 03 Oct 2017

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

9.2 Barchester High Habberley House Care Home has a Review Score of 9.2 (9.194)

The Review Score of 9.2 (maximum of 10) for Barchester High Habberley House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Barchester High Habberley House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.638 for Barchester High Habberley House Care Home is calculated as follows: ( (37 Excellents x 5) + (21 Goods x 4) ) ÷ 58 Ratings = 4.638

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.556 Points relating to the number of positive Reviews for Barchester High Habberley House Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 5 Reviews ÷ 9 Target = 0.556

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester High Habberley House Care Home?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester High Habberley House Care Home

  • Son of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Resident / Service User
    1

Since my mother has been a resident in High Habberley, I have found the staff are very caring and considerate. Nothing is too much much trouble for them. My mother is very comfortable in her surroundings and she loves all the staff as well as I do. I am very satisfied that she has all the care she needs.

How likely would you be to recommend Barchester High Habberley House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother has received outstanding care since august 2016. She is happy and looked after and has settled in very well. Her gain in weight has been a big plus.

How likely would you be to recommend Barchester High Habberley House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy here and have no complaints.

How likely would you be to recommend Barchester High Habberley House Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Owing to the characters and capabilities of the residents, obviously, the recreation must be tailored to suit the majority. Sometimes, however, these periods of quietness which can be irritating to those who are more active.
The quality of the professional entertainers brought in are always first class, and everybody joins in.
Other outside interests brought in, such as animals (including llamas) is always well received and the animal handlers are knowledgeable and friendly.
The list of pastimes and hobbies available are varied and well considered.

How likely would you be to recommend Barchester High Habberley House Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mom has had really good care. Also, staff always keep me informed on all moms care. Staff care very much about all residents.

How likely would you be to recommend Barchester High Habberley House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Barchester High Habberley House Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2017

January 2017

February 2016

Job Vacancies

Staff Profiles

Jane

Jane Pye

Job Title: General Manager

Joined: 1989

Description:

I am an RMN with management qualifications and have a degree in Mental Health. I have been a Manager with Barchester Healthcare for 18 years and love my role. It is very varied with many responsibilities .The biggest responsibility is to my residents as the home should be a great place to live.

Jola

Jola Merrick

Job Title: Deputy Manager

Joined: 2016

Description:

I am Jola Merrick the Deputy Manager at High Habberley House. I have been nursing for nursing 30 years and 10 of those years I have dedicated to care of the elderly. I have degree qualifications in Dementia and Tissue Viability as well as a wealth of experience in nursing and management. In my role I oversee my team and ensure we provide good quality dignified care to our frail elderly residents.

Tara

Tara Harvey

Job Title: Administrator

Joined: 2009

Description:

I am the Home Administrator I have worked for Barchester since March 2009, I work with two assistants who are extremely helpful and between us we deal with every aspect of Administration for both residents and staff. In addition all residents and company accounts form part of my job role. I find my job very fulfilling and rewarding.

Donna

Donna Reeves

Job Title: Head Housekeeper

Description:

Donna and her team work hard to ensure the home maintains a high standard in both laundry and cleaning. Donna and her team are regulalrly joined by residents who are always keen to assist with daily domestic tasks, be it be folding, laundry or polishing.

James

James Carter

Job Title: Maintainence Manager

Description:

James Carter is the maintenance man who pays attention to detail and ensures the smooth maintenance of the home. James is also the homes Health and Safety Officer and in our last Inspection achieved a "good" outcome.

Sarah

Sarah Finch

Job Title: Head Chef

Description:

They and their team provide nutritious and well balanced meals. They cater for every dietary requirement. Sarah /Jo and her team achieved 5 stars within Worcestershire scores on the doors. They take great pride in their work.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester High Habberley House Care Home