Plymouth House Nursing Home

Alcester Road, Tardebigge, Bromsgrove B60 1NE

Owner: K & S Carehomes Ltd

Person in charge: Emma Marland (Manager)

Local Authority / Social Services: Worcestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 25 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: RNHA Blue Cross Mark of Excellence.

Single Rooms: 17

Shared Rooms: 4

Rooms with ensuite WC: 2

Weekly Charges Guide: (These prices are only a guideline, please contact Plymouth House Nursing Home to find out the exact price for your requirements.) Nursing Care Single £550 – £600 , Nursing Care Shared (per person) £500 – £550 (These prices are only a guideline, please contact Plymouth House Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Plymouth House Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.5 Plymouth House Nursing Home has a Review Score of 7.5 (7.548)

The Review Score of 7.5 (maximum of 10) for Plymouth House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Plymouth House Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.348 for Plymouth House Nursing Home is calculated as follows: ( (10 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 23 Ratings = 4.348

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.2 Points relating to the number of positive Reviews for Plymouth House Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5 Target = 0.200

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Plymouth House Nursing Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Plymouth House Nursing Home

  • Daughter of Resident/Service User
    1
  • Son of Resident/Service User
    1

My mother has been a resident here for just under two years. During this time, I have visited many times on different days of the week and different times of the day. Every time I visit, my mother looks cared for, her clothes are always matched and clean and her hair is always washed and brushed. Being in the caring profession myself, this is the most important aspect for me to see. I have felt comfortable from day one with the staff and management of the service. I would never have chosen residential care for my mother but her condition dictated this and I am happy to say that I think we have been fortunate indeed. My mother is settled, I can ring her daily for a chat when I cannot get there and the staff have always allowed this and have never limited the length of time I spend on the phone to her which I personally feel is good for my mother as prior to this we would speak on the phone for many hours .

How likely would you be to recommend Plymouth House Nursing Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Don't Know

My mother died recently at Plymouth House Nursing Home after almost 12 years as a resident. During that time, and as she declined both mentally and physically, she was treated wonderfully well by all the staff. Her care was given with affection, sensitivity and a high level of expertise as her needs became more and more complex. As a regular visitor I too, always felt welcome by both the management and staff, something that clearly reflected the ethos of this home. My mother was in a safe, secure, very professional environment where her needs were of paramount importance. I feel very fortunate that when my mother needed full nursing care she was able to spend her final years in this excellent home with it's more than excellent staff.

How likely would you be to recommend Plymouth House Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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