Cloverfields Care, Whitchurch, Shropshire
Cloverfields Care, Whitchurch, Shropshire
Cloverfields Care, Whitchurch, Shropshire

Cloverfields Care Home in Whitchurch Shropshire, provides a welcoming homely and relaxed atmosphere for residents, staff and visitors. Cloverfields Care offers a safe and security conscious environment for residents with a nurse call alarm system running throughout the building.

The care home has many goals including promoting equality and dignity for all of its residents. Cloverfields provides expert nursing care 24 hours a day, seven days a week, with fully qualified nurses who are always on hand to ensure that residents receive the attention they require.

Cloverfields is one of the finest nursing homes in Shropshire for residents who require care for a life threatening illness and the well-being of residents is the homes utmost concern. Short-stay or respect, as well as long-term residents are welcome, providing compassionate care through a holistic, personalised care package. Cloverfields mission is to support dignity and equality within the care setting, taking pride in high standards and the confidence of clients and their loved ones.

As well as a homely interior, Cloverfields Care is situated in landscaped grounds and also has a sun lounge, while being located a short distance from local amenities.

Group: Safe Harbor

Person in charge: Cath Burns (Manager)

Local Authority / Social Services: Shropshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 32 Service Users

Registered Care Categories*: Dementia • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 32

Rooms with ensuite WC: 20

Facilities & Services: Palliative Care • Respite Care • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Cloverfields Care: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 13 Feb 2017

Nursing or Residential Permanent

Reviews

8.9 Cloverfields Care has a Review Score of 8.9 (8.923)

The Review Score of 8.9 (maximum of 10) for Cloverfields Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Cloverfields Care in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.548 for Cloverfields Care is calculated as follows: ( (63 Excellents x 5) + (35 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 104 Ratings = 4.548

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.375 Points relating to the number of positive Reviews for Cloverfields Care is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 4 Reviews ÷ 6.4 Target = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cloverfields Care?

  • Extremely LIKELY
    8
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cloverfields Care

  • Niece of Resident/Service User
    3
  • Daughter of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • IMCA (Independent Mental Capacity Advocate)
    1
  • more

Always a lively and friendly environment. Plenty going on but a very relaxed caring and attentive staff.

How likely would you be to recommend Cloverfields Care? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

A very welcoming care home. All the staff are extremely friendly and helpful. As with all old properties it could do with a makeover and more car parking spaces. I would recommend this home to anyone.

How likely would you be to recommend Cloverfields Care? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Cath Burns, Manager at Cloverfields Care responded to this review on 23 May 2016:

Thank you for your kind review we are so pleased your mum is happy and content and this is what we strive for daily.

The staff here are lovely. My mum is really happy here. Food is excellent. Care is second to none.

How likely would you be to recommend Cloverfields Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Cath Burns, Manager at Cloverfields Care responded to this review on 23 May 2016:

Thank you for your review .. we are always working to a higher standard here so all feedback is greatly appreciated and don't forget my door at the home is always open if you need to discuss anything at all.

Cloverfields have been extremely helpful and caring to myself and my family. My wife has been very ill as a result of a stroke and the care this home has given to her has been fantastic. The home is very friendly, warm and the staff always cheery and welcoming.

How likely would you be to recommend Cloverfields Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

At my last visit to Cloverfields me and my partner were quite literally welcomed with open arms. The general atmosphere of this home and all of the staff are absolutely lovely. This is a genuinely happy place to be.

How likely would you be to recommend Cloverfields Care? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff, food and overall care is excellent. The building is an older style and needs investment. A second life is vital going forward. My dad is generally happy here, he has his not so good days but the staff are brilliant with him.

How likely would you be to recommend Cloverfields Care? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Rooms: Good

Value for Money: Excellent

Present during an activity session in the lounge "Reminiscence Worksop" fantastic involvement with all residents.

How likely would you be to recommend Cloverfields Care? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

cath burns, manager at Cloverfields Care responded to this review on 24 Nov 2015:

Thank you for your review. I am so pleased you are happy with what we provide your loved one. Reviews and feedback assist in the continuing improvement in the service and care we give.

Very happy with care. Would recommend to friends.

How likely would you be to recommend Cloverfields Care? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Happy with all aspects of care. Auntie is very happy and adjusted well, would recommend.

How likely would you be to recommend Cloverfields Care? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Cath Burns, Manager at Cloverfields Care responded to this review on 24 Nov 2015:

Thank you for your review we appreciate all your feed back and we are happy you are pleased with the care at Cloverfields.

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Cloverfields Care

Job Vacancies

Staff Profiles

Helen

Helen Jakeman

Job Title: Senior Care Assistant

Joined: 1998

Description:

Helen is an experienced and highly motivated member of the team. She has worked at Cloverfields since 1998 and during this period has attained her NVQ3 in Health and Social have.
Helen specialises in continence care and is our link nurse ensuring that all the residents continence requirements are met.
Helen, along with the other senior carers, leads the team of care staff and nurses on a daily basis and ensures that the home runs smoothly.

Angela

Angela Bailey

Job Title: Senior Care Assistant

Joined: 2003

Description:

Angela is an experienced and highly motivated member of the team. She has worked at Cloverfields since 2003 and has attained her NVQ3 in Health and Social have.

Angela, along with the other senior carers, leads the team of care staff and nurses on a daily basis and ensures that the home runs smoothly.

Beata

Beata Curzytek

Job Title: Head Chef

Joined: 2009

Description:

Beata is our Head Chef at Cloverfields and has been with us since 2009.

Without Beata the home would literally not survive. The food she produces is amazing, and varied to the individual tastes of our clients. She ensures all the food is presented well and has helped us gain a 5 star rating in our kitchen.
Beata is a qualified chef and loves her kitchen. She is the lead for all nutrition based activities that originate from the kitchen and is responsible for the production of our delicious menus.

Jody

Jody Chidlow

Job Title: Acting Senior Carer

Joined: 2011

Description:

Jody has worked at Cloverfields since 2011 and during this period has worked really hard to work her way up to be our latest Senior Carer. Jody is working towards her NVQ3 in Health and Social care.

Jody, along with the other senior carers, leads the team of care staff and nurses on a daily basis and ensures that the home runs smoothly.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Cloverfields Care