Edgeley House & Court, Whitchurch, Shropshire
Edgeley House & Court, Whitchurch, Shropshire
Edgeley House & Court, Whitchurch, Shropshire

Edgeley House Care Home is situated in Whitchurch, a thriving market town in Shropshire, two miles east of the Welsh border,

There are pleasant parks, lots of independent shops and good transport links.

Edgeley House sits in its own grounds, with a long drive set in well-maintained and attractive gardens. The home has recently been refurbished, but retains the nice homely feel that greets all visitors.

The team of staff really get to know the residents and are very professional and caring in a very down-to-earth way.

Staff firmly believe in keeping their residents active, mentally and physically. The care home also has a residents committee.

There are trips out for residents when transport is available, bingo sessions, entertainers, visits from local schools, the WRVS, a lady who reads poetry, a man who brings animals into the home and much more besides.

Group: Akari Care Ltd

Person in charge: Carolyn Farmer (Manager)

Local Authority / Social Services: Shropshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Epilepsy • Head/Brain Injury • Hearing Impairment • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Welsh, Tagalog

Single Rooms: 52

Shared Rooms: 4

Rooms with ensuite WC: 39

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Edgeley House & Court: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.3 Edgeley House & Court has a Review Score of 8.3 (8.296)

The Review Score of 8.3 (maximum of 10) for Edgeley House & Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Edgeley House & Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.213 for Edgeley House & Court is calculated as follows: ( (23 Excellents x 5) + (13 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 47 Ratings = 4.213

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.083 Points relating to the number of positive Reviews for Edgeley House & Court is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 12 positive Reviews (60 registered beds ÷ 5). 4 Reviews ÷ 12 Target = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Edgeley House & Court?

  • Extremely LIKELY
    2
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Edgeley House & Court

  • Resident / Service User
    2
  • Relative of Resident/Service User
    1
  • Son of Resident/Service User
    1

More staff have started but still in training. Cutbacks at night - only one carer on house and one on court plus nurse. So basically short when staff take breaks.

How likely would you be to recommend Edgeley House & Court? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everyone was wonderful and mum got excellent care. Mum has one to one care with the activities, she was too frail for group activities.

How likely would you be to recommend Edgeley House & Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad was admitted to nursing care only 4 days ago so my assessment is based on my initial experience which so far has been very positive.

How likely would you be to recommend Edgeley House & Court? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have lived at Edgeley House for almost 8 years. When I first arrived, I was really pleased with all aspects of the home. 18 months later, the manager left and from then on, standards began to slip. Most of the regular, long serving staff left and subsequent staff shortages and inadequate people left much to be desired. After a discussion of bad managers, we finally got a "remedial" manager to keep us from being closed down. She promptly got rid of most of the staff and replaced them with "better" people. So far at least two people have proved highly unsuitable and we are left with just 4 of our good staff, two of which are kitchen people. We hope things will get better staff wise. Generally, things with care are improving but it could be so much better.

How likely would you be to recommend Edgeley House & Court? Likely

Average Rating: 

 3.1 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Poor

Management: Poor

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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