What types of Care is The Villa registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Villa have?

There are 29 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at The Villa?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Villa to the centre of Telford?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

The Villa care home, Park Avenue, Maddocks, Madeley, Telford, Shropshire TF7 5AE

The Villa

Park Avenue, Maddocks, Madeley, Telford TF7 5AE

3 Reviews

Care Provided

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 38 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Other Care Provided

Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Acquired Brain Injury (ABI)
Day Care

Facilities

Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Stairlift
Wheelchair Access
Ground Floor Accommodation only
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access

Funding & Fees

Weekly Charges per Person

Self-Funded Residential Care: from £800
Self-Funded Residential Dementia Care: from £847
Self-Funded Nursing Care: from £1100
Self-Funded Nursing Dementia Care: from £1150
RESPITE Self-Funded Residential Care: from £866
RESPITE Self-Funded Residential Dementia Care: from £848
RESPITE Self-Funded Nursing Care: from £1097
RESPITE Self-Funded Nursing Dementia Care: from £1150

These prices are only a guideline, please contact The Villa to find out the exact price for your requirements.

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Lotus Care Management Services Ltd

Person in charge

Mary Dzimwasha (Manager)

Local Authority / Social Services

Telford & Wrekin Council

Admission Criteria

Ages 55+

Care Home Design/Build

Purpose Built: No
Last Refurbishment: 2025
Number of floors: 2

Room Information

Single Rooms (29)
Couples/Companion Rooms (4)
Single Rooms with Ensuite Wet Room (29)
Couples/Companion Rooms with Ensuite Wet Room (4)

Review from Andrew E (Husband of Resident) published on 6 October 2021 Submitted via Website • Report

Overall Experience

My wife had the unfortunate experience of being sent to the place, I found it not a welcoming place to be as follows;
Upon entry there is no reception and the rooms are dingy and the carpets all look dirty and it smelt all the way down the corridors. The layout of the building is not suitable for this

type of care.
No checks at mealtimes or if wife was taken out of the place, as my wife did not get evening meals as got back at 5pm and I had to ask certain staff several times to get her a drink.
The gardens are dismal as not able to walk around and the back area had a skip full of rubbish with black bin bags scattered around it and a pile of doors which obviously had been removed.
The TV lounge was not inviting as a big screen TV dominates the room and it smelt of smoke. The wife said she would not go in as several residents had smoked in there. And this is not long after there had been a fire at the place earlier in the year.
The CQC must walk around with Rose Tinted Glasses.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Moira E (Sister-in-law of Resident) published on 22 September 2021 Submitted via Website • Report

Overall Experience

My sister-in-law received respite care at this home for two weeks and l have to say l was surprised as to how ‘basic’ it was, particularly after reading the information on their website.
I visited on two different occasions and the residents seemed to be either wandering around aimlessly or just sitting

in the lounge watching a huge TV which completely overpowered the room. Where were any activities to stimulate the brain being carried out?
The grounds could be nice if they were well maintained and the garden furniture could definitely do with a lick of paint/varnish. Didn’t make us want to go out there.
I was also shocked to see my sister-in-law being offered sandwiches just wrapped in cling film and a slice of cake from a tray without a serviette underneath it - don’t they have any plates at this home?
I am at a loss how CQC rated it as good in May this year.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from L D (Daughter of Resident) published on 3 December 2019 Submitted via Postal Card • Report

Overall Experience

The Villa has been my dad's home for 1 year. I have looked after my dad many many years until he had a stroke and went into The Villa. He settled and has been looked after wonderfully. I myself visit daily and I class the staff and people who live there as my extended family. I only hope that when I

need care I go to such a caring loving place. The manager shines in her job.