Stadium Court Care Home

Greyhound Way, Cobridge, Stoke-on-Trent ST6 3LL

Stadium Court Care Home, Stoke-on-Trent, Staffordshire
Stadium Court Care Home, Stoke-on-Trent, Staffordshire
Stadium Court Care Home, Stoke-on-Trent, Staffordshire

Stadium Court offers professional nursing care, nursing dementia care, respite, convalescence and palliative care, all carried out by registered nurses and trained care assistants.

The property consists of five houses, all of which has its own character and is registered for a specific form of care. Pleasing gardens are designed with sensory qualities, with their own water feature and there is also a herb garden.

Fresh produce is sourced for mealtimes and prepared to suit personal choice and diet. Hot and cold options are available throughout the day and loved ones are welcome to join in.

Stadium Court supports an active lifestyle, tailoring many events and pursuits to support general health and fitness as well as personal taste.

Group: Bupa Care Homes

Person in charge: Nellie May (Interim General Manager)

Local Authority / Social Services: Stoke on Trent City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 168 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Polish, Tagalog

Single Rooms: 168

Rooms with ensuite WC: 168

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Stadium Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.3 Stadium Court Care Home has a Review Score of 7.3 (7.259)

The Review Score of 7.3 (maximum of 10) for Stadium Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Stadium Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.229 for Stadium Court Care Home is calculated as follows: ( (25 Excellents x 5) + (36 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 70 Ratings = 4.229

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.03 Points relating to the number of positive Reviews for Stadium Court Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 33.6 positive Reviews (168 registered maximum number of service users ÷ 5). 1 Reviews ÷ 33.6 Target = 0.030

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Stadium Court Care Home?

  • Extremely LIKELY
    4
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Stadium Court Care Home

  • Daughter of Resident/Service User
    2
  • Resident / Service User
    2
  • Relative of Resident/Service User
    1
  • Wife of Resident/Service User
    1

In Autumn 2016 our frail elderly mother was transferred to Wedgewood House after a hospital stay. The staff at Wedgewood House were always very welcoming to us and took the time to get to know mother. She quickly settled, felt confident and secure, and made a good improvement. At all time, staff were friendly, appropriate and realistically optimistic about mother's changing condition and needs. They all had good communication skills and dealt effectively and kindly with a range of patients some of whom had challenging behaviour. In December mother's condition deteriorated and she was obviously not going to improve. We discussed our wishes for her end of life care with senior house staff and local G.P., who were all listened to us and were supportive and confident. She died peacefully with great dignity in Wedgewood House just before Christmas.
The care from all staff was brilliant, well-trained and nothing fazed them and they all gave their very best. Many thanks to everyone.

How likely would you be to recommend Stadium Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Rose Pickering, Customer Service Administrator at Stadium Court Care Home responded to this review on 12 Jan 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

My relative has been here for a few years and always seems to be happy and settled, long may it continue. Very friendly staff and lovely gardens.

How likely would you be to recommend Stadium Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rachel Elliott, Customer Service Administrator at Stadium Court Care Home responded to this review on 16 Sep 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

There is a shortage of staff at night, often, as to get to bed much later than would like. Meal times vary from the times listed. Dinner can sometimes be nearly 1.30pm and tea nearly 5.30pm. Generally, it is a well-run establishment!

How likely would you be to recommend Stadium Court Care Home? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Rachel Elliott, Customer service Administrator at Stadium Court Care Home responded to this review on 16 Sep 2016:

Thank you for your review. We are pleased to hear about your experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Over the years we have been very happy, over the years which is 6 1/2, like coming home.

How likely would you be to recommend Stadium Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Rachel Elliott, Customer Service Administrator at Stadium Court Care Home responded to this review on 16 Sep 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

I have enjoyed my stay at Stadium Court Care Home very much it was good to have the company of other people in my age bracket. The different forms of entertainment in an afternoon was very welcome, especially when we went to a Church service one afternoon and then the sheer delight of being able to sit outside in the sun on the day of the party on Bank holiday Monday which was so well organised- nothing was too much trouble for the staff on duty. The majority of the staff were so kind and friendly.

How likely would you be to recommend Stadium Court Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Rachel Elliott, Customer Service Administrator at Stadium Court Care Home responded to this review on 16 Sep 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

My father just spent two weeks in Wade House. Myself and my family would like to say thanks to all staff for taking good care of him. I know a caring job can be very rewarding but on the flip side I also appreciate it can be very stressful and at times heartbreaking for all your hardwork for going that extra mile I salute you all.

How likely would you be to recommend Stadium Court Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Submit a Review for Stadium Court Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Bupa Care Homes

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Stadium Court Care Home