Kidsley Grange Care Home, Ilkeston, Derbyshire
Kidsley Grange Care Home, Ilkeston, Derbyshire
Kidsley Grange Care Home, Ilkeston, Derbyshire

When full, Kidsley Grange Care Home only accommodates 21 residents and dedicated respite rooms, making the attention to detail here second to none. The family feel to the home makes it homely and creates a warm atmosphere hard to find elsewhere. There is the main lounge and conservatory where all the action takes place with entertainment. Then there is the smaller lounge where you can enjoy the quiet. The dining room and activity area have been recently redecorated and the addition of some new computers means residents will have the chance to learn new skills during computer classes.

Residents are cared for by a well trained and close knit team of carers. Residents have regularly updated care plans and a key worker system always ensures that you know who is taking charge of your needs. All of the appropriate equipment is on hand to ensure you have everything you need to be comfortable and well looked after. All dietary needs are cared for and the caring staff always have residents' well-being and interests at heart. There is regular live entertainment from singers and musicians along with trips out to local attractions on a weekly basis to look forward to.

Group: Ashmere Derbyshire Ltd

Person in charge: Rachel Tattershaw (Manager)

Local Authority / Social Services: Derbyshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 21 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 19

Shared Rooms: 1

Rooms with ensuite WC: 11

Weekly Charges Guide: Personal Care Single £639 – £927 , Personal Care Shared (per person) £607 – £887 (These prices are only a guideline, please contact Kidsley Grange Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Kidsley Grange Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Kidsley Grange Care Home has a Review Score of 9.8 (9.766)

The Review Score of 9.8 (maximum of 10) for Kidsley Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Kidsley Grange Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.766 for Kidsley Grange Care Home is calculated as follows: ( (155 Excellents x 5) + (45 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 201 Ratings = 4.766

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Kidsley Grange Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.2 positive Reviews (21 registered maximum number of service users ÷ 5). 5 Reviews ÷ 4.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    14
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kidsley Grange Care Home?

  • Extremely LIKELY
    17
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kidsley Grange Care Home

  • Daughter of Resident/Service User
    8
  • Resident / Service User
    2
  • Son of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

Absolutely beautiful care setting. Clean throughout and care staff all pleasantly friendly and welcoming.

Service users all well looked after during our visit and wanted for nothing.

Would definitely recommend this home to any potential user.

How likely would you be to recommend Kidsley Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

On our first visit, I was impressed by the kindness of the administration staff and the care they took showing us around and explaining procedures.
Also on the day, we visited they had invited the local primary school to interact with residents and I was very impressed with the happy, stimulating atmosphere this produced.
Since that visit, I have also witnessed themed activity days which again are providing mental stimulation as well as care and understanding of patients with dementia.
Another positive for me is that I can book a room in advance for my husband so that I can get the short term respite when I need it at my convenience.

How likely would you be to recommend Kidsley Grange Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My dad has been a resident at Kidsley Grange Care Home since July 2016, however, I wasn't aware of his whereabouts until March 2017 (due to my mother not informing me) we have since visited my dad who has Alzheimer's twice a week. He always seems happy and the majority of staff are friendly and welcoming. However, I think staff have a lot to do as there are only ever three carers on one shift meaning they don't have time to sit with residents.

How likely would you be to recommend Kidsley Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I would like to thank you, the manager and all your staff at Kidsley Grange with regards to the care of my mother when she was at your care home. I have been so immensely impressed and gratefull for all the staff that have cared for her. All have been so thoughtful and genuinely caring for mum and for us, her family as well. From the smallest of gestures which touch you, to the bigger more personal needs. I have never been so determined to express my feelings and would hope that the team there are truly praised and recognised by you. Especially as, from my observations, this care home can be very hard work. Would you please forward my message so that my praise and thanks can be seen by the staff. Once again thank you.

How likely would you be to recommend Kidsley Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum was very worried about moving to a home, but the team at Kidsley Grange Care Home went out of their way to ensure mum settled in better than we could have expected. Mum was very underweight when she arrived but has been steadily putting on weight since she arrived, thanks to the good food and encouragement of carers. There always seems to be activities going on for the residents to keep them stimulated. The atmosphere is very warm and welcoming to residents and visitors. So pleased we found Kidsley Grange.

How likely would you be to recommend Kidsley Grange Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Kidsley Grange is a very welcoming care home which values the wishes of residents. It is like an extended family atmosphere and mum was very happy. The staff take time to get to know the likes and dislikes of the residents and to chat to them.

How likely would you be to recommend Kidsley Grange Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The care that I get is fantastic and yet treated fairly and I love the food and drink. I can have a joke with staff.

How likely would you be to recommend Kidsley Grange Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My first visit assured me immediately that my friend was in the place for her. A beautiful well kept setting and a welcome. All the staff are professional and caring. No task over looked, time spent with visitors to keep us up to date and put our minds at ease. My pal so enjoyed the home cooked meals now a few chips suffice but so appreciated. Lovely room, cosy, a bedroom with her photos around her. Today she is enjoying a snooze on the couch in the front lounge, it's as if she's at home. Her personal care included hair looking stylish, nails polished, dressed, looking smart. Nothing has been over looked, her care is excellent and it was extended to friends and family at every visit.

How likely would you be to recommend Kidsley Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Only found Kidsley Grange by chance (mum needed respite for a few weeks) when mum found out she needed full time care. There was no better home to remain.

How likely would you be to recommend Kidsley Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has settled - kind welcoming staff/atmosphere. Safe environment. Clean, cheerful, homely - freshly decorated. Home cooked tasty food/good nutritional variety. Visitors always welcome. Residents/visitor i.e. relatives regular meetings show encouraging planning/delivery of activities to keep residents stimulated by e.g. encouraging social/friendship groups amongst residents and bringing external activities in e.g. entertainers/trips out. Excellent manager delivers above points, providing dignity for residents.

How likely would you be to recommend Kidsley Grange Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

In spite of our best efforts mum and dad could no longer live safely in their own home. Kidsley Grange were able to offer a double en-suite room, just when we needed it. Right from the start we were all made to feel welcome, the staff are so kind and helpful and lead by the manager have created a lovely, homely environment. Mum and dad have settled very well and after four weeks mum stated she did not want to move from there that means so much to us that they can be together and both seem to be more alert and communicative with each other and other people, having more stimulation around them. My sister and I wish to remain involved in their lives and are always made to feel at home. We can openly discuss concern know they will be acted upon. Kidsley Grange is indeed a home from home.

How likely would you be to recommend Kidsley Grange Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Very good care for my mother-in-law despite increasing needs towards nursing care.

How likely would you be to recommend Kidsley Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Always friendly and helpful. I have no concerns. Care is excellent. My nan is treated with respect and dignity.

How likely would you be to recommend Kidsley Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum placed in Kidsley for respite following a fall. Amidst the anxiety of family around mum's welfare, staff and manager were approachable, informative around what Kidsley grange offered and supportive to us the family. Kidsley have put strategies in place to support mum e.g a note book for her to refer to for information. Mum's review re her future care is coming up we would be happy for mum to be place permanently in Kidsley Grange.

How likely would you be to recommend Kidsley Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff and management have always been kind and caring to both mum and the family. Mum's room is bright and airy with plenty of space. The residents have varied diets of lovely home cooked meals and plenty of fruit and treats served with the tea trolley. The families are invited to eat with their loved one's which I have done on many occasions so I can vouch for the meals. When mum first arrived in February the home had changed from a nursing home to a care home and wasn't full so the staff ratio's seemed very good. I get the feeling that the staff ratio's have not kept pace with the increase in numbers of residents. Also all the clothes need to be labelled otherwise the clothes get muddled in the wash.

How likely would you be to recommend Kidsley Grange Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Wonderful! the staff are great nothing is too much trouble, they are firm but fair, what more could you ask for! They have all made me feel welcome to the point I don't want to go home. The food is wonderful also I cannot fault it! I've made some good friends and will miss them and the staff, I would like to return for another holiday.

How likely would you be to recommend Kidsley Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff and accommodation are excellent. There is always a happy atmosphere when you visit the home. The staff go that extra mile to help and assist with anything for both resident and family. The home smells of cooked food and baking which is very homely. The manager has been a great support to the family. Kidsley Grange is a well run and comfortable care home, I would not hesitate to recommend this care home which gave us peace of mind that our mum was cared for with dignity and respect.

How likely would you be to recommend Kidsley Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

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Care Home Idol 2016

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