Portland Nursing Home

8 Park Road, Buxton SK17 6SG

Portland Nursing Home is located in the park area of the spa town of Buxton and is convenient for local amenities and shops. Peace and tranquillity are also on offer in the well maintained gardens that surround the Home - a perfect haven from the bustle of the town.

Portland Nursing Home offers specialised nursing care for the elderly and has an enviable reputation in the local community for its high quality care. Bedrooms are fully furnished, however, residents are encouraged to to bring with them items of furniture and personal effects to complement those already provided so that their room can become an individual retreat.

Care staff are trained to the highest standards and chosen not only for their skills but also for their warmth, friendliness and caring attitude. Staff are constantly available and provide professional care that respects the rights and dignity of the individual.

Residents are regularly assessed to ensure their needs are met. Appointments can be arranged with a visiting optician, dentist, and chiropodist. Catering staff provide delicious meals and snacks throughout the day, with special diets being catered for.

A dedicated Activities Co-ordinator is available for residents and can arrange for them to take part in as many or as few activities as they wish.

Family and friends are always welcome at Portland Nursing Home and professionals value their involvement in resident’s care. Above all, they promote individual choice in a caring environment that is free from stress or worry.

Owner: J S Rai

Person in charge: Kay Fogarty (Manager)

Local Authority / Social Services: Derbyshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Old Age

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Portland Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.3 (maximum of 10) for Portland Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Portland Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.639 for Portland Nursing Home is calculated as follows: ( (46 Excellents x 5) + (26 Goods x 4) ) ÷ 72 Ratings = 4.639

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.625 Points relating to the number of positive Reviews for Portland Nursing Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 5 Reviews ÷ 8 Target = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.3 Portland Nursing Home has a Review Score of 9.3 (9.264) from 6 Reviews


Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Portland Nursing Home?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Portland Nursing Home

  • Daughter of Resident/Service User
    2
  • Grandson of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

My father was a resident at the Portland Nursing Home for approximately 6 months. He had complex care needs which were managed with a professional and compassionate nature. On good days my dad would spend his days in one of the lounges, enjoying the company of others and the caring staff. When he was not feeling so well he would stay in his bedroom, which was spacious and overlooked the front garden and grounds. There always seemed to be someone looking in on him to make sure he was ok. The main thing I would say about the home is that it feels like a home, relaxed and happy. I would often come in with my children and we always felt extremely welcome. At what was a difficult time the care and kindness shown to my dad, myself and family, made this time so much easier.

Thank you!

How likely would you be to recommend Portland Nursing Home? Extremely Likely

Overall Standard

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Average Rating:   4.7 out of 5

Care staff are hardworking. They treat service users with dignity and ensure they are well looked after and feel at home. It would be better if there were more carers so that they would have more time to interact with service users.
I have always been contacted if there have been any concerns about my father's health and managers have always responded positively to my queries and concerns. They have been very proactive when ensuring that my father's needs are met and their main concern is that he is happy and comfortable.
Staff turnover is very low whether they are management, nurses, care staff, cooks or cleaners. Some of the staff have worked at the home for many years. This tells me that they are happy with and dedicated to their job and that working at Portland Nursing Home is positive.
The home is in an old building, but recently the rooms downstairs have had a complete makeover which has made the rooms, especially the lounges, look right up to date. Most of the rooms upstairs whether shared or single are large and airy and recently painted and decorated.

How likely would you be to recommend Portland Nursing Home? Likely

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Average Rating:   4.3 out of 5

My mother has received excellent care whilst at the Portland Nursing Home. The staff are always pleasant, friendly and treat the residents with respect and dignity. Both bedrooms and lounges are kept clean and tidy and the food is good and plentiful. Mum has settled well there and is as happy as can be expected given her state of health and limited mobility.

How likely would you be to recommend Portland Nursing Home? Extremely Likely

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Average Rating:   4.7 out of 5

My husband was after admitted to the Portland Nursing Home from the hospital he was a very poorly man. He passed away just after his 50th birthday. He was very well looked after in that time by the nurses and care staff. They were always happy and approachable staff very professional and nice positive attitude, a warm welcome when visiting. The home was very clean and tidy well maintained, the food was very good and plenty of it. Drinks and snacks were readily available day or night. The rooms were spacious and nicely decorated. My husband said the home was home from home for him and he liked being there. I would highly recommend The Portland Nursing Home to anybody wanting to find a home for their loved one. Thank you again, a credit to you all.

How likely would you be to recommend Portland Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

I find the staff and facilities clean, friendly and helpful, every time I have been. The place is always warm and comfortable and the staff are all friendly, caring and readily accessible.

How likely would you be to recommend Portland Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

For more than 5 years my grandma was a resident at this care home and myself and all our family could not have been happier with the care she received. She had suffered a stroke and was left N.B.M. and Paralysed from the waist down, the staff never complained about the level of care she required and were the kindest people around. When she began to deteriorate and it became apparent she wouldn't live much longer, we were all up at the home a lot. And these final days and weeks really showed the homes caring side. In the final nights, a nurse always sat with her. This is a home with the best facilities, team and is quiet and tranquil. We've recommended this home to many people, no one has ever complained as a result of these recommendations and they, in turn, have recommended the home. Well worth a visit.

How likely would you be to recommend Portland Nursing Home? Extremely Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

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Average Rating:   4.7 out of 5

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