Eden Holme Care

Wardgate Way, Chesterfield S40 4SL
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9.7 47 Reviews
  • Eden Holme Care, Chesterfield
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Care Provided by Eden Holme Care

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

The fees include 24-hour care and accommodation. The following services are not included in the fees: hairdressing, chiropody, and incontinence products above NHS allocation. We require a top-up fee for all Local Authority placements. We provide free-of-charge well-being therapies like relaxing massages, hands-and-foot spas, and mini facials.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Sibtain Nandjy (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (3)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Exclude protected meal time unless assisting during meal times.

Parking

  • Available 15 spaces.

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Eden Holme Care Reviews (47)

9.7

Eden Holme Care has a Review Score of 9.7 (9.696) out of 10, based on 26 reviews in the last 2 years.
Over all time Eden Holme Care has 47 reviews.

Overall Experience
  • 40
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Date Published
  • 47
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  • 26
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Reviewer Connection to Eden Holme Care
  • 15
  • 5
  • 5
  • 3
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  • 2
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Total of 47, showing 21-40
Review from P H (Friend of Resident) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was given a very warm welcome. The management remembered my name and I was escorted to my friend's room. My visit went well, was even given lunch. I met quite a number of staff and all of them were very warm, friendly and welcoming. All from different countries and yet I saw first hand how they worked
together in unity, it was a pleasure to see it if only the world was so harmonious. It was sad to see my friend so confused and ill due to his illness.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for your kind review of Eden Holme. We are delighted to hear about your positive experience during your visit. Our dedicated, caring teams take great pride in providing a warm and welcoming…read more
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Review from Carol F (Daughter of Resident) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and support for our mum. The staff are very friendly, showed kindness, dignity and care. Nothing too much trouble. Management is very involved and supported the family throughout Mum's stay. A lot of improvements throughout the home while Mum was there (2 years). Making it as homely as
possible. Very clean, good fresh meals. Mum had a beautiful en-suite room with doors onto the garden, she really enjoyed looking at the birds. Can't thank the staff enough.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for taking the time to share your experience at Eden Holme. At Eden Home, our dedicated team of compassionate professionals is committed to delivering exceptional care while creating a warm…read more
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Review from A I (Cousin of Resident) published on 6 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice and very caring, residential home. Happy for my family to be cared for here.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for sharing your positive experience at Eden Holme. We greatly appreciate your kind words and are grateful for the opportunity to care for your family. At Eden, we have a dedicated and…read more
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Review from M L (Niece of Resident) published on 27 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are extremely friendly and obliging. Good communication from staff informing you of any situation which may occur. The room is bright and tidy, laundry is always taken care of.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for taking the time to share your positive experience at Eden Holme. We greatly appreciate your kind words about our caring teams and their dedication to providing exceptional care. At Eden…read more
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Review from Theresa M (Daughter of Resident) published on 16 February 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been there for nearly 12 weeks now. The regular staff are just starting to build up a rapport with my mum, which is essential. Although she has Alzheimer’s, she can hold a proper conversation and loves chatting about the past, and her family. The staff are receptive to feedback and are helpful.
Christmas was made really special, and my dad was able to join us for dinner, which was lovely.
My mum is bedbound and would benefit from a ground-floor room with a view of the outside world, but I think rooms are limited. There can be a lot of swearing and shouting nearby, which is completely understandable but means she has the door shut most of the time. The laundry service is really good but my mum, on the whole, doesn’t enjoy the food. Nothing negative to say about the care, my mum has complicated medical needs which on the whole are met. We are always greeted with a smile and a ‘how are you?’ by the staff, and a few carers, in particular, make a great effort with my mum.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for sharing your experience at Eden Holme. We greatly appreciate your kind words about our dedicated, caring teams. Our team members are highly skilled and committed to providing exceptional…read more
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Review from Andrew T (Son-in-law of Resident) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my mother-in-law on a weekly basis, whenever I am sat with her, which is normally in one of the lounges, I am always amazed by the patience and loving care shown to the resident by the staff. On my last visit, a member of the management team stopped to talk to her and knew her Christian name
and spent nearly 5 minutes chatting to her. All the staff are friendly and appear to enjoy their work. I am confident that she could not have chosen a more suitable care home.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for sharing your wonderful experience at Eden Holme. We sincerely appreciate your kind words about our caring teams and the level of care they provide. At Eden Holme, our dedicated teams are…read more
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Review from Trevor F (Relative of Resident) published on 28 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and my wife have been to visit our daughter's father-in-law a few times now at Woodlands Care Home in Chesterfield, Derbyshire and every visit has been welcomed by the staff in a most gratifying way. Nothing is too much for them in helping to fulfill our greetings and nothing is too much for
them in their politeness and offers of help. We are so grateful to them for the attention to ourselves, as well as our resident, to whom they give their best attention and commitment.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you so much for sharing your wonderful experience with Eden Holme. We are glad to hear that our staff have welcomed you warmly during every visit. Thank you for highlighting some key areas that…read more
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Review from Kate R (Daughter of Resident) published on 21 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot rate the care my father received at Eden Holme Care highly enough. I have thirty years experience of working in the NHS and am fully aware of the challenges faced in care settings. The management and staff at Eden Holme met them with kindness, diligence and candour. My father's last months
of life were enhanced way beyond my expectations. Thoughtfulness and compassion extended to all our family and for that I am eternally grateful.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for your gracious words about our staff at Eden Holme. We were honoured to provide your father with the best possible care, love and attention at this difficult time. Our primary aim is to…read more
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Review from Hannah D (Granddaughter of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have seen significant improvements within the last three months. The level of care has been better than we hoped. The staff have been kind and respectful. Any issues that have come up have been resolved swiftly by management. Overall, very happy.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you very much for this particularly insightful review on our management and staff at Eden Holme (Woodlands Site) and some of the small details that highlight what makes them truly special and…read more
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Review from Adam S (Son of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was transferred to Woodlands Nursing and Care Home from another care home as he required more specialist care. The care he has received has been exemplary and we were very happy that he was being looked after by the amazing and professional staff. The staff are always attentive to his needs,
very professional in their work, showing patience and love. I cannot thank the staff enough for all they did for my dad and we are very grateful and fortunate that he spent his last days in such a wonderful and loving care home. Thanks again to all the wonderful staff at Woodlands for taking care of our dad.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for taking the time to submit a review of your experience with Eden Holme (Woodlands Site). It is gratifying to hear that our staff provided the very best care possible. We were honoured and…read more
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Review from S Y (Grandson of Resident) published on 28 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my gran got taken ill and came out of the hospital and got sent to the care home, every time I visited they couldn't do enough for my gran. Amazing friendly staff and management. Daily updates with phone calls/emergencies if anything happened. Thank you for everything.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for taking the time to write such a thoughtful review of our team at Eden Holme (Woodlands site). Your warm praise speaks to the exemplary level of care our staff and management provide. Our…read more
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Review from Lisa P (Husband of Resident) published on 18 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in the home, now in her third week. The staff are very patient and kind to my mum especially as she is very demanding. A special thanks to the staff and the laundry lady, who has not only done her laundry but gone over and above changing Mum's bedding. I don't know everyone's name but
also special thanks to the nurse for her patience.
The manager has been amazing in welcoming Mum and her family to the home.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for your gracious words about our caring staff at Eden Holme (Woodlands Site). We are so pleased to have your mum here with us and so thrilled that we are exceeding your expectations in…read more
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Review from Alan L (Son of Resident) published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad, having been placed in two previous homes, and I were both wary and hesitant about him moving to the Woodlands Nursing and Care Home. How wrong was I, staff were welcoming, it is spotlessly clean and without a shadow of a doubt, they care. Dad is a person, not a number and he is treated with the
utmost care and dignity. I suspect, like most homes, they are understaffed and yet always find time to speak, inform and, with complete understanding, express Dad's condition. Finally, I have to explain that he is not an ideal resident to care for.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
We are so thrilled to receive your insightful and comprehensive review of our home at Eden Holme (Woodlands Site) - the staff, standards of care, communication with family, premises, and facilities.…read more
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Review from S S (Daughter of Resident) published on 25 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the quality of care in looking after my mum. Nothing could be better. Although Mum can be a challenge sometimes, the staff have always treated her with respect and she enjoys the banter and jokes with them! She has settled well and seems happy. The staff work hard but always find
the time to talk and keep us informed and updated, if needed, about Mum and her care. Thank you.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for your very gracious review of Woodlands Nursing and Care Home. We are delighted to hear that the efforts of our team are so appreciated and that you are happy with the high quality of…read more
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Review from D M (Daughter of Resident) published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
During his respite, my dad received appropriate care and all staff were very helpful. Cleanliness and good food helped him recover to enable him to decide on the next stage of his care. A big thank you to Woodlands at this unexpected, difficult time.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for such a considerate review on our home, facilities, and staff here at Eden Holme (Woodlands Site). We are pleased to know that we were able to meet your expectations. It is gratifying to…read more
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Review from Christine H (Daughter of Resident) published on 19 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely wonderful one-to-one care since my mum moved into this home a week ago. As a daughter, I couldn't do any better myself. I almost daren't hope it will continue like this after a horrendous experience at a previous home. Food is well thought out and beautifully presented, even though Mum is
on a soft diet. I cannot thank everyone enough.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you, Christine. We truly appreciate your feedback regarding the staff, level of care and quality dining experience that your mum receives at Woodlands Nursing and Care Home. We are so sorry that…read more
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Review from S S (Granddaughter of Resident) published on 19 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I arrived, my grandma was listening to music with her key worker and looking through her memory book. It was great to see her looking happy. The one-to-one care is excellent. Her carer cannot do enough for her; his patience is endless. We are so pleased she moved to this home, there is such a change
in her mood, she seems much happier now. Amazingly, my grandma is now eating again, this is due to the patience of her carer. It's so comforting to know she is content and cared for.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for such a considerate review of our staff and your grandma’s wonderful experiences here at Woodlands Nursing and Care Home. We couldn’t agree with you more, there is nothing more comforting…read more
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Review from Derrick C (Son-in-law of Resident) published on 14 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to see my mother-in-law today and cannot believe the change in her (for the better). She just wanted to die in her former home, now she is eating, drinking and singing. I think (I know) this change is due to the one-to-one care she is receiving. The bloke is amazing and their bond is clear to
see and lovely to watch.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
What a genuine source of comfort it must be to now know that your mother-in-law’s unfortunate experiences have been transformed into giving her all the happiness and the joie de vivre that she…read more
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Review from Gracie H (Relative of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner's grandson has been receiving one-to-one care here and the staff are fantastic. Very enthusiastic and always going the extra mile. Since he has been receiving one-to-one care I feel he has gained a new life and now has his shining personality back and is now enjoying life again and eating
well. I can't thank the team enough here for all they are doing. The care they provide is excellent. Thank you.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for taking the time to write such a thoughtful review of our team at Woodlands Nursing and Care Home. We are especially thrilled to hear that your partner’s grandson has his quality of life…read more
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Review from Callum E (Grandson of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to visit my grandad on the 18th of June. The one-to-one care is outstanding and I know my grandad is being looked after by a true professional who cares about his job and client. I firmly believe this will continue under this carer. Thank you so much.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
We really appreciate such a candid review of the quality of care being given at Woodlands Nursing and Care Home. We thank you for pointing out some of the distinguishing characteristics that make our…read more
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Current Review Score: 9.7 (9.696)

Overview of Review Score

The Review Score of 9.7 (9.696) out of 10 for Eden Holme Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.696 for Eden Holme Care is calculated as follows: ( (220 Excellents x 5) + (67 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 299 Ratings = 4.696
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Eden Holme Care is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (28)

Meet the Team (0)

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