Eden Holme Care

Very well looked after.

Lovely staff, caring and kind - safe and good place.

We come to see our relative once a week and are always very impressed with the politeness and friendliness of all the staff. It doesn't matter who you see they are always smiling and everyone speaks. They are trying their very best under very trying circumstances of a resident who doesn't want to help themselves. They still keep trying to persuade them to have a go.

My husband has been here for 7 weeks. The staff have been excellent with him, recognising his needs. His appetite has improved and he appears to be very content.

I was given a very warm welcome. The management remembered my name and I was escorted to my friend's room. My visit went well, was even given lunch. I met quite a number of staff and all of them were very warm, friendly and welcoming. All from different countries and yet I saw first hand how they worked together in unity, it was a pleasure to see it if only the world was so harmonious. It was sad to see my friend so confused and ill due to his illness.

Excellent care and support for our mum. The staff are very friendly, showed kindness, dignity and care. Nothing too much trouble. Management is very involved and supported the family throughout Mum's stay. A lot of improvements throughout the home while Mum was there (2 years). Making it as homely as possible. Very clean, good fresh meals. Mum had a beautiful en-suite room with doors onto the garden, she really enjoyed looking at the birds. Can't thank the staff enough.

Very nice and very caring, residential home. Happy for my family to be cared for here.

The staff are extremely friendly and obliging. Good communication from staff informing you of any situation which may occur. The room is bright and tidy, laundry is always taken care of.

My mum is bedbound and would benefit from a ground-floor room with a view of the outside world, but I think rooms are limited. There can be a lot of swearing and shouting nearby, which is completely understandable but means she has the door shut most of the time. The laundry service is really good but my mum, on the whole, doesn’t enjoy the food. Nothing negative to say about the care, my mum has complicated medical needs which on the whole are met. We are always greeted with a smile and a ‘how are you?’ by the staff, and a few carers, in particular, make a great effort with my mum.

I visit my mother-in-law on a weekly basis, whenever I am sat with her, which is normally in one of the lounges, I am always amazed by the patience and loving care shown to the resident by the staff. On my last visit, a member of the management team stopped to talk to her and knew her Christian name and spent nearly 5 minutes chatting to her. All the staff are friendly and appear to enjoy their work. I am confident that she could not have chosen a more suitable care home.

Myself and my wife have been to visit our daughter's father-in-law a few times now at Woodlands Care Home in Chesterfield, Derbyshire and every visit has been welcomed by the staff in a most gratifying way. Nothing is too much for them in helping to fulfill our greetings and nothing is too much for them in their politeness and offers of help. We are so grateful to them for the attention to ourselves, as well as our resident, to whom they give their best attention and commitment.

I cannot rate the care my father received at Eden Holme Care highly enough. I have thirty years experience of working in the NHS and am fully aware of the challenges faced in care settings. The management and staff at Eden Holme met them with kindness, diligence and candour. My father's last months of life were enhanced way beyond my expectations. Thoughtfulness and compassion extended to all our family and for that I am eternally grateful.

We have seen significant improvements within the last three months. The level of care has been better than we hoped. The staff have been kind and respectful. Any issues that have come up have been resolved swiftly by management. Overall, very happy.

My father was transferred to Woodlands Nursing and Care Home from another care home as he required more specialist care. The care he has received has been exemplary and we were very happy that he was being looked after by the amazing and professional staff. The staff are always attentive to his needs, very professional in their work, showing patience and love. I cannot thank the staff enough for all they did for my dad and we are very grateful and fortunate that he spent his last days in such a wonderful and loving care home. Thanks again to all the wonderful staff at Woodlands for taking care of our dad.

When my gran got taken ill and came out of the hospital and got sent to the care home, every time I visited they couldn't do enough for my gran. Amazing friendly staff and management. Daily updates with phone calls/emergencies if anything happened. Thank you for everything.

The manager has been amazing in welcoming Mum and her family to the home.

Dad, having been placed in two previous homes, and I were both wary and hesitant about him moving to the Woodlands Nursing and Care Home. How wrong was I, staff were welcoming, it is spotlessly clean and without a shadow of a doubt, they care. Dad is a person, not a number and he is treated with the utmost care and dignity. I suspect, like most homes, they are understaffed and yet always find time to speak, inform and, with complete understanding, express Dad's condition. Finally, I have to explain that he is not an ideal resident to care for.

I am very pleased with the quality of care in looking after my mum. Nothing could be better. Although Mum can be a challenge sometimes, the staff have always treated her with respect and she enjoys the banter and jokes with them! She has settled well and seems happy. The staff work hard but always find the time to talk and keep us informed and updated, if needed, about Mum and her care. Thank you.

During his respite, my dad received appropriate care and all staff were very helpful. Cleanliness and good food helped him recover to enable him to decide on the next stage of his care. A big thank you to Woodlands at this unexpected, difficult time.

Absolutely wonderful one-to-one care since my mum moved into this home a week ago. As a daughter, I couldn't do any better myself. I almost daren't hope it will continue like this after a horrendous experience at a previous home. Food is well thought out and beautifully presented, even though Mum is on a soft diet. I cannot thank everyone enough.