The Red House

11 Emlyns Street, Stamford PE9 1QP

The Red House offers residential, nursing and dementia care in a homely setting where highly trained staff provide round-the-clock care tailored to resident's individual care needs.

Residents are encouraged to continue to enjoy their hobbies and interests with a wide range of activities available to participate in.

Set in a quiet residential area of the Georgian market town of Stamford, The Red House is close to the town centre and local amenities. There is also a walled garden for residents to enjoy and family and friends are welcome to visit at any time.

Group: Country Court Care

Person in charge: Gale Bull (Home Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 23 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Assessment by Manager. Ages 55+.

Single Rooms: 23

Rooms with ensuite WC: 6

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Directions:

Travelling from the A1 take the A6121 Tinwell Road exit towards Stamford. Follow the A6121 through the town going straight on at the Scotgate traffic lights. After approximately half a mile turn left onto Conduit Road. Follow the road up the hill and straight on to Emlyns Street. The Red House Care Home is on the left.

Visiting:

Visitors all welcome at any time.

Parking:

On street parking is available outside the home.

Latest Care Quality Commission* Report on The Red House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.5 (maximum of 10) for The Red House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for The Red House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.486 for The Red House is calculated as follows: ( (84 Excellents x 5) + (52 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 148 Ratings = 4.486

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Red House is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 10 Reviews ÷ 4.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 The Red House has a Review Score of 9.5 (9.486) from 13 Reviews


Average Ratings

  • Excellent
    7
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Red House?

  • Extremely LIKELY
    9
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to The Red House

  • Daughter of Resident/Service User
    4
  • Son of Resident/Service User
    3
  • Resident / Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • more

I recently visited The Red House during one of their events as a volunteer.
I found the home to be a lovely nursing home with a warm welcoming family fèel. All the staff are amazing and the residents seem so happy.
The activity coordinators do an amazing job keeping the residents active and they give their all.
I would defiantly recommend The Red House, it was such a pleasure to meet them all.

How likely would you be to recommend The Red House? Extremely Likely

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Average Rating:   5 out of 5

Dad seems perfectly happy, he enjoys the activities and is on good terms with the staff.

How likely would you be to recommend The Red House? Likely

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Average Rating:   4.1 out of 5

The home is always clean and tidy and well maintained. The carers always seem polite and helpful to visitors. They seem always on hand to help my Father whenever he needs it. They take care of his medical needs' day or night, seven days a week.

How likely would you be to recommend The Red House? Extremely Likely

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Average Rating:   4.1 out of 5

I am a resident at Red House. The whole process has been excellent from the manager coming to assess me, to being picked up, to being in the home. The food is good especially the breakfast. I love it here.

How likely would you be to recommend The Red House? Extremely Likely

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Average Rating:   5 out of 5

I have visited my mother several times in The Red House and I am really happy because she is happy there and she can be a bit demanding. The staff are brilliant and the ladies who organise the activities give their all. From the manager, chef, nurses, MCA's kitchen staff, site maintenance and cleaning team, mum is looked after very well and the staff work really hard to keep up a good standard of care. A very big thank you.

How likely would you be to recommend The Red House? Extremely Likely

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Average Rating:   5 out of 5

My mum has been in The Red House for 4 years and she is so happy. Every time I visit she always says 'I love it in here and I am not moving'. We feel very lucky to have mum in a lovely home.

How likely would you be to recommend The Red House? Extremely Likely

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Average Rating:   4.8 out of 5

Very happy here. Enjoys the food. All staff are kind and very helpful. Enjoys the activities which are very good. Excellent care. Just wishes fees were lower.

How likely would you be to recommend The Red House? Extremely Likely

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Average Rating:   4.9 out of 5

The staff at The Red House are always helpful and positive. The home is clean and well looked-after and they do all kinds of activities every day with the residents which is lovely. It feels like a real family there and I can trust them to look after my dad which is a massive support for my family.

How likely would you be to recommend The Red House? Extremely Likely

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Average Rating:   4.5 out of 5

I always find the staff very friendly and helpful and mum seems to be well looked after and pretty content at the home. The food is good she has commented on this and the staff are very patient with mum as she can be stubborn and uncooperative at times bless her. I would like to see more interactive time for the residents it makes me sad to see them just sitting around sleeping realise this can be hard and challenging. how about knitting mum loves it and ideal for just doing something while sitting down.

How likely would you be to recommend The Red House? Likely

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Average Rating:   3.8 out of 5

This place is extremely comfortable and clean. We are well looked after. We are well fed.

How likely would you be to recommend The Red House? Likely

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Average Rating:   4.2 out of 5

I am very pleased with the level of care my father received. The care, the staff are extremely hardworking and conscientiousness. Activities seem to be limited. The refurbishment was very much needed but it is appreciated by residents and family members.

How likely would you be to recommend The Red House? Extremely Likely

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Average Rating:   4.5 out of 5

I visit the above home to see my friend every two weeks. All the residents I see there are well fed and clean but there is very little mental stimulation, they just sit around mostly asleep, with the television going which no one is watching it is a very noisy atmosphere, there is no where to go, only your own room and patients with dementia are not kept separately and since the refurbishment the lounge area is very small and there is a very limited outdoor space for anyone to be outside in nice weather. My friend asked me last Friday if I had to go into a home would I go there, my answer was a definite no. I always find all the staff very good.

How likely would you be to recommend The Red House? Unlikely

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Average Rating:   3.8 out of 5

My sister and I were very impressed with the care and attention given to our Mother during her relatively short stay at The Red House. There is always a friendly face to greet you when you arrive. She always appeared to be well cared for and we never had cause to complain. The excellent care she was given when she was really poorly went far beyond what we expected. Keep up the good work and thanks to everyone concerned.

How likely would you be to recommend The Red House? Extremely Likely

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Average Rating:   4.3 out of 5

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Bed Vacancies

No Bed Vacancies

posted 23 Apr 2018

There are currently no vacancies at The Red House in Stamford

Awards / Recognitions

February 2018

April 2017

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Red House