9 Elm Avenue, Attenborough, Beeston, Nottingham NG9 6BH
The Grange Nursing and Residential home is lovely home located in a quiet area within Attenborough, Beeston. It has a good reputation in care and social activities, giving residents the quality of life they deserve in their advanced years.
They pride themselves in being able to provide a home from home feel for all residents present and past. The residents have access to a large conservatory and garden which can be enjoyed all year round.
The majority of staff have been at The Grange for many years and have formed good relationships with residents and their families.
Group: Sun Care Homes Ltd
Person in charge: Michelle Monico (Manager)
Local Authority / Social Services: Nottinghamshire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 29 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Autism/ASD • Challenging Behaviour • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 40+.
Languages Spoken by Staff (other than English): Bulgarian, Hindi, Thai, Chinese - Mandarin
Single Rooms: 25
Shared Rooms: 2
Rooms with ensuite WC: 10
Weekly Charges Guide: Personal Care Single £650 – £850 , Personal Care Shared (per person) £600 – £800 Nursing Care Single £750 – £950 , Nursing Care Shared (per person) £650 – £850 (These prices are only a guideline, please contact The Grange Nursing and Residential Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Parking:
There is plenty of parking at the home.
Latest Care Quality Commission* Report on The Grange Nursing and Residential Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.8 (maximum of 10) for The Grange Nursing and Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for The Grange Nursing and Residential Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.779 for The Grange Nursing and Residential Home is calculated as follows: ( (104 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 131 Ratings = 4.779
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for The Grange Nursing and Residential Home is based on 11 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 11 Reviews ÷ 5.8 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Grange Nursing and Residential Home has a Review Score of 9.8 (9.779) from 11 Reviews
Review submitted from a Postal Card by Gordon R (Brother of Resident) on Monday 9 April 2018. Relates to March 2018.
I see The Grange as a very friendly place with a homely feel about it. I find the staff always welcoming and show devotion in the work they do. I also find in talking to some of the staff they perform their duties above and beyond what is expected of them. I have not commented on the food and drink, it is not applicable to my brother, but it always looks and smells good.
How likely would you be to recommend The Grange Nursing and Residential Home? Extremely Likely
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Review submitted from a Postal Card by Malcom B Q (Husband of Resident) on Tuesday 13 March 2018. Relates to December 2017.
My wife was in the home for 1 and a half years, I found the management and staff considerate and caring for everyone there. Nothing was too much trouble. They were patient with my wife who sometimes was troublesome, with being blind and suffering from dementia and bedridden most of the time she was there.
How likely would you be to recommend The Grange Nursing and Residential Home? Extremely Likely
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Review submitted from a Postal Card by Malcolm Brian Q (Husband of Resident) on Monday 25 September 2017. Relates to September 2017.
My wife was in The Grange for 1 1/2 years. I found the staff and management were extremely patient and treated everyone well. The rooms were very clean and all their clothes were washed and ironed. There is plenty of entertainment most days and all the staff participate. It is a good place to come in if you are incapacitated.
How likely would you be to recommend The Grange Nursing and Residential Home? Extremely Likely
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Vishal Pancholi, Director at The Grange Nursing and Residential Home responded to this review on 25 Sep 2017:
Dear Malcolm,
Thank you for your review and kind words about The Grange Nursing and Residential Home. It's great to hear you are happy with the level of care your wife received while she was at the home. I know the staff and manager still talk about her and have many fond memories of when she was at the home. She is dearly missed.
Review submitted from a Postal Card by Debra P (Daughter of Resident) on Thursday 10 August 2017. Relates to July 2017.
The nursery and care staff are lovely and always happy to answer any queries etc.
The atmosphere is very happy and the staff are always happy.
My mum has settled in very well and is glad we chose this home.
How likely would you be to recommend The Grange Nursing and Residential Home? Extremely Likely
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Vishal Pancholi, Director at The Grange Nursing and Residential Home responded to this review on 11 Aug 2017:
Dear Debra,
Thanks for your review and kind words about The Grange Nursing and Residential Home. I'm glad your happy with the service being provided and that your mother has settled in well.
Review submitted from a Postal Card by B S (Daughter of Resident) on Wednesday 2 August 2017. Relates to July 2017.
The Grange is a warm and friendly home. Nothing is too much trouble. You are kept up to date with any problems.
Help is always at hand. Wonderful range of activities and care from the wonderful staff.
Freshly cooked meals, tea, coffee and biscuits when visiting. We leave with peace of mind, Mum is safe.
How likely would you be to recommend The Grange Nursing and Residential Home? Extremely Likely
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Vishal Pancholi, Director at The Grange Nursing and Residential Home responded to this review on 02 Aug 2017:
Thank you for your review and kind words. It's always heart warming to hear positive feedback about the care and general service being provided at The Grange Nursing and Residential Home.
Review submitted from a Postal Card by Elizabeth T (Daughter-in-law of Resident) on Tuesday 1 August 2017. Relates to August 2017.
From my first meeting with the manager, I have been most impressed by the care and personal attention given to both those needing care and their families.
A welcoming, friendly, happy and secure environment where everyone is treated with respect, consideration and kindness.
We are reluctant to use care homes but it becomes a necessity and places like The Grange should be available to all.
How likely would you be to recommend The Grange Nursing and Residential Home? Extremely Likely
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Vishal Pancholi, Director at The Grange Nursing and Residential Home responded to this review on 01 Aug 2017:
Dear Elizabeth,
Thank you for your review and kind words about The Grange Nursing and Residential Home. It's great to hear you're happy with the service being provided and the values by which the home has been built on are recognised by the residents and their families.
Review submitted from a Postal Card by Pauline F (Daughter of Resident) on Monday 31 July 2017. Relates to July 2017.
As a family, we feel very lucky to find a good home after all you hear in the media. The staff could not be more helpful. Overall the staff make sure (toilet, shower and food and drink).
She has her hair done every week and perm when she needs it and any other needs.
The home is always clean and it doesn't smell clinical.
The staff are always cheerful and try to involve the residents in all activities.
How likely would you be to recommend The Grange Nursing and Residential Home? Extremely Likely
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Vishal Pancholi, Director at The Grange Nursing and Residential Home responded to this review on 31 Jul 2017:
Dear Pauline,
Thank you for your review and kind words about The Grange Nursing and Residential Home. It's always great to hear from the residents family, that they are happy with the level of service being provided. The staff are always tentative to the resident's needs and try to make them feel as 'at home' as they can.
Review submitted from a Postal Card by Elaine C (Daughter-in-law of Resident) on Friday 28 July 2017. Relates to July 2017.
Residents are always treated with kindness, dignity and respect. Staff often go the "extra mile" sometimes working beyond their paid hours. The Grange is always spotless and the food is of a high quality. Residents are stimulated and there are frequent activities organised. I cannot recommend this care facility highly enough - it exceeds our expectations.
How likely would you be to recommend The Grange Nursing and Residential Home? Extremely Likely
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Vishal Pancholi, Director at The Grange Nursing and Residential Home responded to this review on 30 Jul 2017:
Dear Elaine,
Thank you for your review and kind words about The Grange Nursing Home. Its heart warming to hear you are happy with the service being provided.
Review submitted from a Postal Card by David B (Son of Resident) on Friday 28 July 2017.
Always trying different ways to entertain the residents (which is hard). Now they have a choir. Excellent. The staff are all amazing, always helping.
How likely would you be to recommend The Grange Nursing and Residential Home? Extremely Likely
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Vishal Pancholi, Director at The Grange Nursing and Residential Home responded to this review on 28 Jul 2017:
Dear David,
Thank you for your review and kind words. It's great to hear you're happy with the service provided at The Grange Nursing Home for your Mother. We do pride ourselves on providing different forms of entertainment for all the residents whatever their ability is. We have had a lot of great feedback on choir which the residents do love to join in with.
Review submitted from a Postal Card by Julie K (Daughter of Resident) on Wednesday 26 July 2017. Relates to July 2017.
All staff are exemplary at their jobs and extremely professional. Residents are treated with great care and dignity. Staff get to know the residents and their mood swings and how best to support them. Many activities and outings are organised which provides enjoyment for residents and staff. Relatives are contacted on health and welfare issues of their loved ones and kept informed and go through their relative's care plan. I was extremely fortunate in finding The Grange Nursing Home and couldn't wish for a nicer place for mum to stay in her latter years. The staff are all wonderful and would recommend anyone in considering their loved ones to stay here.
How likely would you be to recommend The Grange Nursing and Residential Home? Extremely Likely
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Vishal Pancholi, Director at The Grange Nursing and Residential Home responded to this review on 26 Jul 2017:
Dear Julie, thank you for your review and kind words about The Grange Nursing Home. It's heart warming to hear you're happy with the service being provided for your mother and that you would recommend it to others.
Review submitted from a Postal Card by David G (Husband of Resident) on Monday 24 July 2017.
Made very welcome on entry. The management is available for hands on, although the staff are of mixed nations they all speak English and get on well with each other. Very good entertainment and activities for the residents (although my wife cannot join in). Also, all visitors are offered a drink. I'm highly pleased with The Grange.
How likely would you be to recommend The Grange Nursing and Residential Home? Extremely Likely
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Vishal Pancholi, Director at The Grange Nursing and Residential Home responded to this review on 24 Jul 2017:
Dear David, thank you for your kind words about The Grange Nursing Home. It's always heart warming to hear from the residents' families about how they feel their loved one is being cared for at the home.
Review submitted from a Postal Card by K T (Son of Resident) on Tuesday 11 July 2017. Relates to June 2017.
The Grange is a wonderful home for the residents, a second home for the relatives and a second home for the staff. In short a Home.
How likely would you be to recommend The Grange Nursing and Residential Home? Extremely Likely
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Vishal Pancholi, Director at The Grange Nursing and Residential Home responded to this review on 11 Jul 2017:
Thank you for your review. Its very heart warming to hear your words and that your happy with the care we provide at The Grange Nursing Home.
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