Stoke House

24/26 Stoke Lane, Gedling, Nottingham NG4 2QP

Stoke House has a team of trained Nurses and care staff who work hard to give residents a high level of care.

Professional care planning ensures that the health care needs are met for every resident, whether for a short term basis or long term.

GPs visit the home fortnightly and also provide a call out service as and when needed. Stoke House staff also work closely with other health care professionals, social workers, dieticians, dentists, opticians, chiropodists, nutritionists, physiotherapists, Macmillan team. For the non-nursing funded individuals, district nurses visit when required.

There is a hairdressing salon and a professional hairdresser visits the home at least once per week. People may use their own choice of hairdresser.

A seven-day activity programme is delivered. This is updated on a regular basis to reflect the current interests of residents.

Owner: Stoke House Care Home Ltd

Person in charge: Lee Bratchley-Clark (Manager)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 46 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Single Rooms: 44

Shared Rooms: 1

Rooms with ensuite WC: 30

Weekly Charges Guide: Personal Care Single £550 – £700 Nursing Care Single £600 – £850 , Nursing Care Shared (per person) from £600 (These prices are only a guideline, please contact Stoke House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Stoke House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.4 (maximum of 10) for Stoke House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Stoke House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.955 for Stoke House is calculated as follows: ( (4 Excellents x 5) + (13 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 22 Ratings = 3.955

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.467 Points relating to the number of positive Reviews for Stoke House is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 9.2 positive Reviews (46 registered maximum number of service users ÷ 5). 2 Reviews ÷ 9.2 Target = 0.217

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.4 Stoke House has a Review Score of 7.4 (7.422) from 2 Reviews


Average Ratings

  • Excellent
    0
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Stoke House?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Stoke House

  • Resident / Service User
    1
  • Wife of Resident/Service User
    1

It is extremely clean and cared for. Well looked after by friendly staff. I am grateful for the attention I have received from the staff and management since I have been here. Thank you.

How likely would you be to recommend Stoke House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Safety / Security

Rooms

Average Rating:   4.3 out of 5

The staff are all very friendly and my husband seems to be as content as it is possible in his condition. The staff are caring and relaxed and there is a good atmosphere in the home.

How likely would you be to recommend Stoke House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.7 out of 5

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Bed Vacancies

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Awards / Recognitions

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Care Home Idol 2016

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