Yew Tree Lane, Northenden, Manchester M23 0EA
Owner: Zinnia Healthcare
Person in charge: Vicky Edmunson (Manager)
Local Authority / Social Services: Manchester City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 43 Service Users
Registered Care Categories*: Dementia • Old Age
Single Rooms: 35
Shared Rooms: 4
Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Yew Tree Manor Nursing and Residential Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.2 (maximum of 10) for Yew Tree Manor Nursing and Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.1 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Yew Tree Manor Nursing and Residential Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.125 for Yew Tree Manor Nursing and Residential Care Home is calculated as follows: ( (4 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.125
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.116 Points relating to the number of positive Reviews for Yew Tree Manor Nursing and Residential Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.6 Target = 0.116
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Yew Tree Manor Nursing and Residential Care Home has a Review Score of 7.2 (7.241) from 2 Reviews
Review submitted from a Website Submission by Andrew M (Son of Resident) on Saturday 20 January 2018. Relates to January 2018.
My dad is in Yew Tree Manor, he has dementia, other health conditions, is frail and needs constant 24-hour care now. I visit my dad every day and I have found the staff here very approachable and hardworking they work from 8am-8pm and through the night and I have found they put a 100% effort into helping and caring for the people in the home and they always put their very best in helping care for the patients a lot of whom have demanding care needs. I have found they are a caring staff team and I have no concerns about my dad being looked after here. I know he is in good hands here. They cook fresh food on site every day and the cleaners are always there every day.
I want to give recognition to the staff who are always kind and helpful to my dad, approachable and do what you ask them to do without complaint. The role is demanding and it takes a special person to do this job. Applause should be given to the hard-working staff here.
How likely would you be to recommend Yew Tree Manor Nursing and Residential Care Home? Extremely Likely
Review submitted from a Website Submission by Jeremy R (Husband of Resident) on Friday 6 January 2017. Relates to November 2016.
My wife was a resident from May 2016 until her passing in November 2016. The care and attention she received while there was more than adequate. I found the staff to be friendly and attended to her daily needs. She was suffering from dementia and as such was difficult to communicate with but this didn't stop the staff from talking to her and tending to her on a 2 hourly basis. Her appearance was always clean and there were never any unpleasant smells anywhere in the home. Her diet of soft food was hand fed to her as she was unable to self-mobilise. Her room, whilst small was adequate and the bed met her needs. (motorised) The nursing care was generally very good, but it has to be said some staff were better than others. At the end of her time, I felt there could have been a slightly more professional conclusion but let this not detract from the overall sense of satisfaction that I and my daughters felt. I would like to thank all the staff for their caring and sympathetic demeanour.
How likely would you be to recommend Yew Tree Manor Nursing and Residential Care Home? Likely
There are currently no awards/recognitions posted yet for Yew Tree Manor Nursing and Residential Care Home
There are currently no Care Home Idol entrants who have performed at Yew Tree Manor Nursing and Residential Care Home