Thelwall Grange Care Home, Warrington, Cheshire
Thelwall Grange Care Home, Warrington, Cheshire
Thelwall Grange Care Home, Warrington, Cheshire

Thelwall Grange Care home offers residential care and respite stay.

The home is undergoing a complete refurbishment to make the home    appealing and safe for all residents.

A new manager, Carol Everton, has been appointed who has an excellent record at her previous care home. Her challenge is to turn Thelwall Grange Care Home into an even better home with an excellent reputation.

A number of new experienced senior carers and carers have been employed. They are all trained from Level 2 right up to Level 5 NVQ and fully trained in dementia care.

Activities will take place seven days a week including regular entertainers and other events organised by two activity co-ordinators.

Food is freshly prepared onsite by the home's chefs each day. Menus offer a variety of balanced, nutritious meals.

Group: Staffordshire Care Ltd

Person in charge: Carol Everton (Manager)

Local Authority / Social Services: Warrington Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Old Age • Physical Disability

Admission Information: EMI.

Single Rooms: 29

Shared Rooms: 7

Rooms with ensuite WC: 4

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Thelwall Grange Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.5 Thelwall Grange Care Home has a Review Score of 6.5 (6.481)

The Review Score of 6.5 (maximum of 10) for Thelwall Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Thelwall Grange Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.7 out of 5 from 2 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.739 for Thelwall Grange Care Home is calculated as follows: ( (17 Excellents x 5) + (6 Goods x 4) ) ÷ 23 Ratings = 4.739

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.742 Points relating to the number of positive Reviews for Thelwall Grange Care Home is based on 2 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 = 3.25 then divided by 2 = 1.625

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8.6 Target = 0.233 , then divided by 2 = 0.117

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Thelwall Grange Care Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Thelwall Grange Care Home

  • Daughter of Resident/Service User
    1
  • Niece of Resident/Service User
    1

My Aunt had been in another care home for the past few years, but after a period of hospitalisation, she was unable to return. Thelwall's past history was not good, but I was aware the home was under new management and I decided to opt to place my Aunt with them. I had nothing to worry about, the level of care was exemplary, food, cleanliness of the unit, attention from the staff were all of a very high standard. Sadly, my Aunt died after some three months at Thelwall, my only regret being she had not had the opportunity to spend longer in such a caring home with such a wonderful vista around the premises. Any care home is only as good as the staff and the management that are employed. On the evidence, I saw they are all assets to the organisation and in turn, such skills can only benefit all residents.

How likely would you be to recommend Thelwall Grange Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

We had to move mum in June from another care home and were really worried but we shouldn't have been. All of the staff are brilliant - so friendly, helpful and understanding and mum has settled so quickly.
She has a gorgeous room overlooking the terrace and stables and the whole place is surrounded by fields which are a lovely peaceful outlook.
I can't thank everyone enough for how well mum is looked after and treated and when staff tell you how mum they love looking after your mum it makes it so much easier when you are not there.
Since mum has been there she has put weight on and made new friends and is much more relaxed and happy.
Thank you to Everyone.

How likely would you be to recommend Thelwall Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

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