Autumn House, Barnsley, South Yorkshire
Autumn House, Barnsley, South Yorkshire
Autumn House, Barnsley, South Yorkshire

Autumn House specialise in quality nursing and person-centred care, including for those diagnosed with dementia.

A professional team of care workers are committed to providing a service that focuses on the individual, with a holistic approach to care and their own methods informed by comprehensive training.

A key worker system is place to keep up with any developments that might need to be included in the care package, with the aim always being to protect independence and privacy.

All staff are DBS checked and up to date with all relevant training.

Food is prepared freshly on a daily basis by on site kitchen staff, all diets can be catered for.

Owner: Dr R Singh and Dr N Singh

Person in charge: Peter Boids-Balderas (Home Manager)

Local Authority / Social Services: Barnsley Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 41 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 31

Shared Rooms: 5

Rooms with ensuite WC: 2

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

Private Car Park

Latest Care Quality Commission* Report on Autumn House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Autumn House has a Review Score of 9.7 (9.708)

The Review Score of 9.7 (maximum of 10) for Autumn House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 41 Reviews over all time. This Average Rating is also the rating value for Autumn House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 28 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.708 for Autumn House is calculated as follows: ( (359 Excellents x 5) + (114 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 487 Ratings = 4.708

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Autumn House is based on 28 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 28 Reviews ÷ 8.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    30
  • Good
    11
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Autumn House?

  • Extremely LIKELY
    38
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Autumn House

  • Daughter of Resident/Service User
    12
  • Son of Resident/Service User
    7
  • Granddaughter of Resident/Service User
    4
  • Daughter-in-law of Resident/Service User
    3
  • Sister-in-law of Resident/Service User
    3
  • more

We came to Autumn House after being in two different homes that had very poor reputations and services that left a lot to be desired. Autumn House is like a breath of fresh air, staff are friendly and from my observations work very hard to meet the resident's needs. I have never felt so relaxed at leaving my mother and choose what times we visit, it is always the same picture. Caring dedicated staff and lovely home cooked food.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

My husband had respite care at the care home. I was very impressed with the care he received during his stay. The management and staff really do put the residents care and well being above everything else.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent care was given to my nanan in her last few days of her life, the extra special touches made a difference. All staff were brilliant and gave extra special dignity and respect when it was most needed

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We visited numerous care homes when looking for daycare and were very pleased to find Autumn House. We were immediately struck by the warm, friendly and professional environment at this establishment.
Throughout our visits, we have been continually impressed by the high quality and compassionate care delivered to residents.
The wide range of social activities creates a stimulating environment for everyone.
Nothing is too much trouble for the staff and we are reassured about the safety and wellbeing of our relative.
We are very grateful to have found such a caring establishment.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

My mother suffered a very big stroke on the 27/12/16. The home acted very quickly which was very important, someone went to hospital with her in the ambulance and stayed until midday when we got there. On returning back to the care home they treated her extremely well and she was very well looked after.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Excellent.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think that Autumn House is a great environment for people with dementia or who need to be cared for. All the staff are very caring and always have the patients at heart. They also have a very good recreation service which includes baking, bingo, crafts, music, exercise and outings. There is something going on every day. The nursing staff are very caring and understanding. The meals are very good with a nice kitchen staff. I would recommend this home to anyone.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister moved here from Burton upon Trent. There is nowhere else better and we have been to several homes in the area. Staff fantastic. A homely environment. Never seen her happier.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I can confirm that the 7 years my mum was living at Autumn House, she was treated with care, dignity and also a lot of love from all staff. They always made sure that my mum was clean and comfortable. The staff always made me and my family feel more like friends and nothing was too much trouble. In the last few days of my mum's life, she wasn't left alone and one of the staff was always with me, until the time she died. I will always be grateful to each and every one of them for the way they looked after my mum, with dignity, love and lots of care.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Lovely staff, always lovely to residents and very caring. My aunties very settled and you can tell she feels at home.
There is attention to detail even whilst feeding and encouraging clients to eat so meeting their nutritional needs. She always looks clean and appropriately dressed.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Very good my brother says.
Sister says would move here herself.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I was really anxious when she had to transfer from another EMI unit nearby - but I am absolutely delighted with the care and attitude of staff. They are so caring and keep the residents happy. No complaints whatsoever.
Very happy that they will contact us if need to and always pleasant and helpful.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The home is a very friendly place. The carers do an excellent job.

How likely would you be to recommend Autumn House? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Amazing I can't thank Autumn House enough. I keep recommending to my own clients and friends.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I believe Autumn House provides a very good standard of care for my mother who is not an easy patient because of her mental condition. I find all the staff very good and part of a very good team.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Home seems clean, staff seem very good.

How likely would you be to recommend Autumn House? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum entered Autumn House in September 2016. This is her 5th nursing home and all I can say is it's brilliant. The carers really care and go above and beyond. She is treated like a queen which I really appreciate. The home itself is always clean. My mind is completely at rest to know my mum is so well cared for. I visit regularly and am always made welcome.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Both my mum and dad are residents in Autumn House. The care they receive is second to none. The staff and management work extremely hard to meet all their needs and would thoroughly recommend the home.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy with the care both my parents receive at Autumn House. They are both looked after very well and treated with dignity. Would happily recommend Autumn House.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

First visit very impressed.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

On seeing my friend for the 1st time since his move, I am really satisfied with the way he's looking and it looks like he will come on to make more progress here.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My stepfather was poorly and the staff were very efficient in getting him the help he needed. Staff are very approachable especially the manager and the nurses. The atmosphere is of a happy nature. All staff are always smiling. I would recommend Autumn House to anyone looking to place a loved one in care.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

I feel that I am supported by the staff if I need anything.
The food is good. There is always someone walking about (staff) and they are visible.
I have my hair set every week by the hairdresser who comes provided by the home, but I pay out of my own money. I get taken out to the supermarket, bake bread and to the panto at Christmas.

How likely would you be to recommend Autumn House? Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Settled to know my mother is safe and well. I am happy with her care.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Norton House provides a home for my mum of a standard I thought could only imagine, she is happy settled and knows all the staff are genuine, putting her needs first always. I have total peace of mind, knowing mum is safe and looked after to the highest standard possible. Every member of staff is dedicated to their profession and committed to giving their residents a continued quality of life in a warm family orientated environment.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Autumn House was there when my dad was very low and vulnerable. He came to them from a long hospital stay, a failed residential home and before that being independent. They helped and supported him and now he is healthier and happier and settled.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot thank Autumn House enough. My grandad came to the home a week ago and what a difference! He's doing amazing and this is down to the staff. People like the staff who work here are hard to find. So blessed to have him here and looked after properly. The manager goes above and beyond to support you in any way possible Thankyou all! Can't say how grateful we are x

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been in this care home for several years. She is very well cared for and all her needs are met, she has dementia, is doubly incontinent and is immobile. The regime in this care home is residents come first. Many of the staff have been here since mum arrived, they are happy to be there. The manager is excellent. I am always welcomed and informed of any problems. I cannot thank them enough. I feel my mum is well looked after in every respect.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My wife has been in Autumn House for more than three years. I would like to thank the owners, staff and most of all, the carers and nurses for the care of my wife and respect to my family. Thank you all.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Care given has been satisfactory from all caregivers. Residents are treated with respect. Meals are adequate and look good. Cleanliness has improved over the last few months and more care is taken with decor and residents comfort. Medical issues can be a bit slow to rectify. All in all satisfied with the overall care.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum was only in for a few short weeks but the care was second to none xx the staff were happy and cheerful when dealing with each individual. But thoughtful when needed. They treated everyone visitors included as though you were special.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Autumn House has an open house policy which I find very good as you can go in and out at will without notification it is very clean and there is no odour. Present it has a very relaxed atmosphere. with staff present and mingling with residents at all times. I am happy for my wife to be there as I feel she is safe and well cared for. The food is first class of which they get enough and out of a varied diet. All together a first class care home.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have just moved my mum from another care home. Autumn house staff were very caring with mums move. She went for visits then meals and was happy for me to leave her in their company. Throughout the visits mum was well cared for. When the move came I asked if I could decorate mums room. I went to Autumn House armed with wallpaper and paint, in a matter of days mums room was transformed by the handy man to a room of Beauty. I added the finishing touches. Nothing was too much trouble for the handy man. Day of move I took mum to her room - the look and smile was so good to see. I new she would be happy. Mum has alarms on her bed/chair walked with staff so I know she is as safe as possible. Mum has started to gain weight and is becoming her own lively self again and this is in weeks. Mum is monitored for her care needs and I am informed of any problems or changes. The manager/staff/handyman and all involved have made a distressing time for mum and me a happy out come. Thank you so much.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The manager and staff on memory lane are very attentive, caring and helpful. They interact with residents very well. I cannot fault the care that is given. They bend over backwards if there is a problem. My opinion of the home is that it is very well run and organised and the care given is second to none.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Autumn House staff gave the best care to my mother-in-law over and last months and kept us fully informed in her care, they were always welcoming of us and allowed us to personalise the room to her preference. They were very patient with her when she was being difficult and did everything they could to keep her active up to her last says. I can't thank them enough for their care and support.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

The carers in the dementia unit were fantastic. I just wish they were paid more!

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am extremely impressed with the overall caring and friendly nature of the staff, particularly in the way they are seeing to my mothers needs. Despite bring very busy they always have time for any situation. The place is always very clean and I am given the impression that it is extremely well run. I am very reassured that my mother is getting the best care and attention possible and would be happy to recommend to others.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

There is always a warm and friendly atmosphere whenever you arrive at Autumn House. Every since member of staff ensures that you are made to feel at home. My mother has not been this content and happy in a long time. The rapport amongst the staff is delightful and the care and kindness that my mother receives is outstanding.
She has been cared for in several different establishments over the past year, and nothing has come this close. I am so delighted to have found Autumn House. It is a great relief to know that she is being looked after in such a compassionate environment where nothing is too much trouble.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

First class staff. Nice and clean. Friendly staff.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are able to let ourselves into the building safely and unannounced. When we arrive, there is always and member and staff talking to her.

How likely would you be to recommend Autumn House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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