Swallow Wood Care Home is a thirty-eight bedroom residential facility ideal for a range of residential and nursing needs, while being suitable for people with learning and physical disabilities.
The skills of carers can account for extensive care needs, thanks to excellent training and experience that has been tailored towards long-term service success.
The health and safety of residents is a crucial part of the service, which also looks to adhere to Care Quality Commission regulations in all areas.
Group: MHA (Methodist Homes)
Person in charge: Tracy Cowdell (Home Manager)
Local Authority / Social Services: Doncaster Metropolitan Borough Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 38 Service Users
Registered Care Categories*: Old Age • Physical Disability
Admission Information: Ages 55+.
Single Rooms: 34
Shared Rooms: 2
Rooms with ensuite WC: 16
Facilities & Services: Palliative Care • Respite Care • Own GP if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Swallow Wood Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Swallow Wood Care Home has a Review Score of 7.5 (7.486)
The Review Score of 7.5 (maximum of 10) for Swallow Wood Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Swallow Wood Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.354 for Swallow Wood Care Home is calculated as follows: ( (30 Excellents x 5) + (9 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 48 Ratings = 4.354
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.132 Points relating to the number of positive Reviews for Swallow Wood Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 7.6 positive Reviews (38 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.6 Target = 0.132
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Lee D (Son of Resident) on Wednesday 8 March 2017. Relates to January 2017.
Generally speaking, overall, I have found Swallow Wood a very caring unit with a very pleasant atmosphere with good activities. However, there have been occasions when my mum's needs i.e taking to the toilet, could have been dealt with a bit quicker.
How likely would you be to recommend Swallow Wood Care Home? Neither Unlikely or Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Excellent
Staff: Good
Activities: Satisfactory
Management: Good
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Good
Tracey Cowdell, Home Manager at Swallow Wood Care Home responded to this review on 14 Mar 2017:
Thank you for your comments which I have taken on board. I am sorry that your Mum had to wait to use the toilet and I will review staff working practices.
Review submitted from a Postal Card by Denise G (Daughter of Resident) on Wednesday 15 February 2017. Relates to January 2017.
Our overall review of Swallow Wood is very clean, comfortable, but sometimes lacks attention to my mother's needs and requests. Sometimes leaving her for considerable lengths of time before responding to her (via buzzer or verbally). If attention was made to this then no faults would be found.
How likely would you be to recommend Swallow Wood Care Home? Neither Unlikely or Likely
Overall Standard: Satisfactory
Facilities: Satisfactory
Care / Support: Poor
Cleanliness: Excellent
Treated with Dignity: Satisfactory
Food & Drink: Excellent
Staff: Satisfactory
Activities: Poor
Management: Poor
Safety / Security: Excellent
Rooms: Good
Value for Money: Poor
Review submitted from a Postal Card by Dawn E (Daughter of Resident) on Tuesday 14 February 2017. Relates to January 2017.
I came to look at this home whilst my mum was in hospital. I went unannounced and wasn't disappointed. The manager was so helpful and the staff are so helpful. What I've seen is second to none. This place is excellent. All the staff from management to handy person treat their residents with dignity and respect. My mum is so happy here so I know when I leave Swallow Wood I've nothing to worry about.
How likely would you be to recommend Swallow Wood Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Tracey Cowdell, Home Manager at Swallow Wood Care Home responded to this review on 14 Feb 2017:
Thank you for your excellent comments, it is nice to know that we are meeting expectations.
Review submitted from a Website Submission by Martin E (Son of Resident) on Thursday 6 October 2016. Relates to October 2016.
My mother had spent 5 weeks in this home. The care she received was beyond anything we could have hoped for. The staff were so caring and loving, they brought dignity to my mams last weeks and a smile to her face, something that had been missing for a long time. Mam suffered from Vascular Dementia which can be very demanding to care for but nothing was too much. Myself and my brother can never thank them enough. Bless you all.
How likely would you be to recommend Swallow Wood Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
July 2016
Recipient: Swallow Wood Care Home
Date: Friday 01 Jul 2016
There are currently no Care Home Idol entrants who have performed at Swallow Wood Care Home
