Elmwood Care Home

3 Wetherby Road, Oakwood, Leeds LS8 2JU
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9.7 47 Reviews
  • Elmwood Care Home, Leeds
Elmwood practises personalised nursing and residential care for a number of requirements, including palliative care, convalescence and respite provision.

They want their residents to enjoy their time at Elmwood. Whether they’re coming to recover from an operation or to begin living among them, they are there to offer genuine friendship and a high standard of care.

This extensively refurbished facility features mature landscaped gardens, en-suite bedrooms and versatile social areas for a positive and comfortable lifestyle. Though homely, great attention has been paid to the health and security of the home.

Mealtimes are an important part of the day, with menus prepared by an experienced chef and consisting of fresh and seasonal produce.

The care philosophy includes support for an active lifestyle, with an activities co-ordinator getting to know each resident’s hobbies and interests and organising many social occasions and outings.
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 32 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Tom Carter (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (32)

Parking

  • The home has lots of parking spaces for visitors.

Elmwood Care Home Reviews (47)

9.7

Elmwood Care Home has a Review Score of 9.7 (9.673) out of 10, based on 13 reviews in the last 2 years.
Over all time Elmwood Care Home has 47 reviews.

Overall Experience
  • 39
  • 6
  • 2
  • 0
  • 0
Date Published
  • 47
  • 3
  • 5
  • 13
  • 34
Reviewer Connection to Elmwood Care Home
  • 17
  • 13
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 47, showing 41-47
Review from Steven W (Son of Resident) published on 5 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother first entered Elmwood having to be hoisted to do anything. My family members and I truly thought this was going to be a very confusing and short existence. It has turned out to be the exact opposite. Our mother is now (albeit very limited) able to manoeuvre herself unaided under watchful eyes.
We truly believe this improvement is due to the level and quality of care given at Elmwood.
P.S The food is fantastic.
Well done everyone!!
Reply from Jayne Duck, Customer Services Administrator at Elmwood Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from G P (Daughter of Resident) published on 16 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. I feel mum is looked after well and the care workers know and understand mum and her needs.
Reply from Rose Pickering, Customer Service Administrator at Elmwood Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.

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Review from Edmund C (Son of Resident) published on 7 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is 101 years old in two weeks. She has lived at Elmwood for almost 11 years. I am not backwood at coming forward if a complaint is necessary, but in 11 years this has never been necessary. My mothers room is large, always clean and free from odour. When the weather is good there is a pleasant
outside area to sit. The meals are served in a spacious restaurant and the choice of menu is excellent. Above all the staff are and have been over 11 years, excellent.
Reply from Rachel Elliott, Customer Service Administrator at Elmwood Care Home

Thank you for your review, we are pleased to hear about your positive experience of our home and will share your comments with the homes manager. The Bupa Customer Care Team.

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Review from G M (Resident) published on 18 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's marvelous, I have settled now. I am here on respite, everybody is wonderful.
Reply from Rose Pickering, Customer Service Administrator at Elmwood Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Helen G (Daughter of Resident) published on 16 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum stayed here for two weeks respite. All the staff were caring and friendly. Mum was very well cared for and looked after during her stay. The staff made sure mum was assessed and her needs met whilst she was there. This was greatly appreciated by the family and helped provide peace of mind.
Reply from Rose Pickering, Customer Service Administrator at Elmwood Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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  • Value for Money
Review from Claire L (Niece of Resident) published on 9 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 94 year old terminally ill great aunt, spent the last few weeks of her life in Elmwood. I was incredibly impressed with the whole team who contributed to that care. Room was comfortable and clean, still were very caring, supportive, friendly and competent. They were understanding and sympathetic
to our plight. I would not hesitate to recommend the home to any one else with same circumstances as our own.
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Review from Jackie B (Daughter of Resident) published on 27 October 2015 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The new manager is very good, and what the care home needed! She has the residents care and well-being in her sight and has been working hard, listening to residents that can communicate, striving for better personal care, interaction with staff and residents, dignity, sending staff on courses to improve
these areas. She has eradicated the problems with the night time staffing issues Elmwood had which were concerning.
Very good group of carers for the vast majority. Although the carers do not have the time to spend better/ quality time with residents, only have time to do the basics eg. toilet help, health matters. Residents need more personal time shared! Food and drink is very poor, poorly made, poor quality and very cheap - want this to change. Resident's that can complain do but the chef doesn't change.
The Activities Coordinator at Elmwood does a Wonderful Job. He is so giving of himself to all the Residents. He is a delight to watch with them.
Reply from Elmwood Nursing Home, Bupa Care Homes at Elmwood Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Current Review Score: 9.7 (9.673)

Overview of Review Score

The Review Score of 9.7 (9.673) out of 10 for Elmwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.673 for Elmwood Care Home is calculated as follows: ( (119 Excellents x 5) + (15 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 150 Ratings = 4.673
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elmwood Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Oct 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 08 Sep 2025

Our warm and friendly home welcomes those in need of residential and nursing care. There are lots places to relax at Elmwood. Our bedrooms are spacious with an en suite W/C. Our peaceful garden is surrounded by mature trees, perfect for a stroll to our summerhouse.

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Awards / Recognitions (8)

Meet the Team (4)

Tom

Tom Carter

Job Title: Home Manager Joined: 2022

Having a passion when it comes to healthcare, my background is built on Operational NHS Community Service Management. My experience from these roles includes service improvement projects to streamline Community Services, renovating Child Development Centres through to commissioning new therapy rehab programmes. I made the change to Bupa care services to enable a more focused improvement approach with the aim of providing the highest quality care to our residents' whilst promoting independence and dignity in a setting that can be enjoyed by everyone.


My appreciation of this role comes from the improvements we can provide for residents, and equally their families lives. Providing a safe engaging environment where residents can be themselves alongside visits from their loved ones helps us achieve a home away from home setting here at Elmwood.


I commute daily from Brighouse and spend my spare time with my fiancé and Toy Poodle, Ralphie, who is well known and fondly thought of by residents. I recently adopted 6 chickens and enjoy spending my time outside when the weather permits. I also serve on the board as a Trustee for Carers Trust Mid Yorkshire in my spare time to give back and help shape the local care provision and support in my local area.

Louise

Louise Slater

Job Title: Clinical Deputy Manager Joined: 2023

I have been a registered mental health nurse since 2016. Prior to Elmwood I worked in NHS services, including forensic wards, mental health wards, acute general medicine ward and acute older persons mental health ward. During my working career within the NHS I was able to progress to ward manager, providing leadership and management throughout the pandemic. I enjoy working in care services as making a change to someone’s life and improving quality of life is very important to me.


I am born and bred in Barnsley and have 3 children – a son, and 2 daughters. I have a cockapoo called Millie and in my spare time I enjoy walking, camping, travelling and reading. When I'm feeling creative I also love a bit of painting or crochet.

Lesley

Lesley Clayforth

Job Title: House Keeper Joined: 1995

I have worked here at Bupa for 29 years. I enjoy working in the care home sector as nurturing is an element I have naturally gravitated towards; it was instilled in me from a young age by my mother. I worked in hospitality in the 70's and 80's, and subsequently came into the Bupa family many years ago - I enjoy the family dynamic here; everyone is an extension of each other and our team is all part of the foundation that keeps it running so well.


I am a mum of two and a grandma to one. I live locally to the home; just a stone's throw away from Roundhay Park and in my spare time I love learning about culture and places that proceed beyond home. I'm also a lover of soaps, you can't beat a good episode of EastEnders!

Zaben

Zaben Abbas

Job Title: Maintenance Operative Joined: 2024

I have always worked in maintenance - I guess I enjoy fixing & repairing things!


I enjoy working in care services as I like chatting with residents and working with great people.


In my spare time I like socialising, keeping fit at the gym and watching anything sports related!

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