Sabourn Court Care Home, Leeds, West Yorkshire
Sabourn Court Care Home, Leeds, West Yorkshire
Sabourn Court Care Home, Leeds, West Yorkshire

Sabourn Court focuses on quality nursing care delivered by friendly and qualified professionals 24-hours a day. Care options include residential care, palliative care and support for adults with Parkinson’s disease, for both long and short-term needs.

The home consists of two buildings, each home offering a relaxed and welcoming environment. Interiors are tastefully decorated and furnished to provide comfortable accommodation while outside offers scenic gardens that include raised flower beds and a sensory area.

An extensive food menu can be tailored to personal taste and diet, consisting of fresh local produce to keep residents satisfied and nutrition rates high.

Themed monthly events ensure there is always something to look forward to and residents also have the opportunity to enjoy a variety of indoor and outdoor activities, such as dog shows, summer fetes and gardening.

Group: HC-One

Person in charge: Mark Rice-Thomson (General Manager)

Local Authority / Social Services: Leeds City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 49 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Parkinson's Disease

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Polish, Tagalog

Single Rooms: 49

Rooms with ensuite WC: 47

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Sabourn Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Sabourn Court Care Home has a Review Score of 9.6 (9.636)

The Review Score of 9.6 (maximum of 10) for Sabourn Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for Sabourn Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.636 for Sabourn Court Care Home is calculated as follows: ( (189 Excellents x 5) + (67 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 272 Ratings = 4.636

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Sabourn Court Care Home is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.8 positive Reviews (49 registered maximum number of service users ÷ 5). 14 Reviews ÷ 9.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    17
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sabourn Court Care Home?

  • Extremely LIKELY
    16
  • Likely
    7
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Sabourn Court Care Home

  • Daughter of Resident/Service User
    6
  • Resident / Service User
    5
  • Friend of Resident/Service User
    3
  • Husband of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    2
  • more

Since we moved in, we have been cared for very well. It is very clean and well run.

How likely would you be to recommend Sabourn Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Jayne Duck, Customer Services Administrator at Sabourn Court Care Home responded to this review on 14 Aug 2017:

Thank you for your review. I'm glad that you have settled in and are been well cared for.

I think very well of the home and its staff.

How likely would you be to recommend Sabourn Court Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

Jayne Duck, Customer Services Administrator at Sabourn Court Care Home responded to this review on 14 Aug 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

Mum has been a resident at Sabourn Court Care Home for 11 years. During a lot of that time, my father visited every day. He was always made welcome and part of Mum's care, all the staff are kind and professional. I feel extremely confident with every aspect of Sabourn Court Care Home. I would not want her to be anywhere else.

How likely would you be to recommend Sabourn Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jeanette Holding, Customer Advisor at Sabourn Court Care Home responded to this review on 10 Aug 2017:

Such positive feed back thank you for sharing this with us.
At Bupa we endeavour to give the best possible care to all our residents and also encourage family members to feel involved as well.

We have been cared for very well since we have moved in. A very well run home.

How likely would you be to recommend Sabourn Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Jeanette Holding, Customer Service Advisor at Sabourn Court Care Home responded to this review on 10 Aug 2017:

Thank you for the positive review. Our Staff at Bupa Care Homes work very hard in delivering the excellent service to all our residents.

In the 11 years that my mother-in-law has been in Sabourn Court Care Home, she has received excellent care from all of the nursing family and whilst she is slowly deteriorating she is still treated with the utmost dignity and respect for which I am very grateful.

How likely would you be to recommend Sabourn Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Jayne Duck, Customer services administator at Sabourn Court Care Home responded to this review on 26 Jul 2017:

Thank you for your review. It is so nice to hear that your mum is treated with the respect and dignity that she deserves and this must give you peace of mind knowing that she is well cared for.

Very pleasant surroundings. Very nice and clean rooms. Staff are pleasant and accommodating. There is a nice atmosphere around the care home and I would recommend this care home to anyone.

How likely would you be to recommend Sabourn Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Simone Berkeley, Customer Service Advisor at Sabourn Court Care Home responded to this review on 18 May 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.

My first time here and really enjoyed it, can't wait to come back.

How likely would you be to recommend Sabourn Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jayne Duck, Customer Services Administrator at Sabourn Court Care Home responded to this review on 11 May 2017:

Thank you for your review. Glad you enjoyed your stay hope you come back soon for another stay. The Bupa Customer Care team.

Sabourn Court Care Home is very lovely. It is in beautiful grounds and the NH itself is very lovely. It is very spacious but feels very homely and personal. There are also a lot of amenities within the home that means the residents get the best care (eg hairdresser etc). My mum has been extremely ill but I can see a vast improvement in her mood since being there. The staff at Sabourn Court Care Home cannot do enough to make sure mum is looked after.

How likely would you be to recommend Sabourn Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Jayne Duck, Customer sercices administrator at Sabourn Court Care Home responded to this review on 02 May 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Had a fantastic time, entertainment excellent, staff excellent.

How likely would you be to recommend Sabourn Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jayne Duck, Customer sercices administrator at Sabourn Court Care Home responded to this review on 02 May 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Went to visit my nan on mothers day and had a fabulous time. Staff are lovely and all residents looked like they really enjoyed it, as did we.

How likely would you be to recommend Sabourn Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jamie Barrett, National Development Manager at Sabourn Court Care Home responded to this review on 31 Mar 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

All staff are all very polite, make you feel welcome.

How likely would you be to recommend Sabourn Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jamie Barrett, National Development Manager at Sabourn Court Care Home responded to this review on 31 Mar 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

Had a fantastic afternoon. The staff are all really helpful and very attentive to all residents and visitors.

How likely would you be to recommend Sabourn Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jamie, National Development Manager at Sabourn Court Care Home responded to this review on 30 Mar 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

The nursing home is very good.
It is in nice grounds surrounded by trees and a well kept garden. The staff are very good.

How likely would you be to recommend Sabourn Court Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Emily Wilson, Customer Service Administrator at Sabourn Court Care Home responded to this review on 10 Mar 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Very good.

How likely would you be to recommend Sabourn Court Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Rooms: Good

Jayne Duck, Customer services administrator at Sabourn Court Care Home responded to this review on 03 Mar 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

I cannot praise the staff of Sabourn Court highly enough. My father received palliative care there in the last two months of his life. All the staff took excellent care of him and us during a most difficult time.

How likely would you be to recommend Sabourn Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rose Pickering, Customer Service Administrator at Sabourn Court Care Home responded to this review on 23 Dec 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. Please accept our condolences. The Bupa Customer Care Team.

After a difficult start caused by a prolonged over-run on the only lift in the building, the unit settled well to provide a very committed and caring service. During the lift free time the staff were stretched but just managed to cope, though the residents were isolated in their rooms. I now have only praise for the nurses and carers at this nursing home.

How likely would you be to recommend Sabourn Court Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Patient, helpfulness of all staff. Smiling, let's get on with it attitude shown during four week repairs etc to lift in Park House. Generally pleasant atmosphere.

How likely would you be to recommend Sabourn Court Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I go with my husband to visit his Grandmother. I have always found the staff extremely friendly and her needs always are met with gentle care and dignity. She has been there for about 10 years and I know the family are very happy with and grateful for the care she receives. The home itself is always clean and welcoming, she has a lovely room and we know she enjoys the food! The staff are really affectionate with her which is really lovely to see, some of them have known her a long time and you can see that she is really well cared for. She is lucky to be in such a caring, lovely home.

How likely would you be to recommend Sabourn Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

We are very pleased with the care at Sabourn Court. The staff do their very best giving care and attention and the overall standard is excellent. They go that extra mile to make the nursing home a happy place to live. My brother who is a resident is very pleased with his overall care.

How likely would you be to recommend Sabourn Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Overall we are extremely happy with this care home, the rooms are bright and airy, the atmosphere is welcoming and the staff are friendly and engaging. We are made welcome and our family members have settled in well. The food looks good - as my in-laws eat very little they sometimes feel overfaced and have sometimes complained about meals being a little cold. My only criticism would be that some of the foreign staff have varying degrees of "English" and our wishes are sometimes lost in translation and at times when they have been poorly and needing medical attendance it has been overlooked.

How likely would you be to recommend Sabourn Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We find all the staff at Sabourn CT very helpful. Friendly and efficient they are all greet you with a lovely smile, and my brother gets excellent care from all the staff.

How likely would you be to recommend Sabourn Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home is a credit to its staff. They make dad happy and comfortable and treat him with dignity and respect. There can be a few issues when staff are off sick but they are few and far between.

How likely would you be to recommend Sabourn Court Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My husband was in the above home from the 5th to the 22nd of October to allow me to go on holiday. He had only positive things to say about it. I wouldn't hesitate to book him in for a respite in the future.

How likely would you be to recommend Sabourn Court Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Sabourn Court Care Home