Green Acres Nursing Home

Rigton Drive, Burmantofts, Leeds LS9 7PY

Green Acres Nursing Home, Leeds, West Yorkshire
Green Acres Nursing Home, Leeds, West Yorkshire
Green Acres Nursing Home, Leeds, West Yorkshire

Adjacent to Leeds city centre and St James’s Hospital, Green Acres is a modern single-storey home providing nursing support.

The home has ensuite rooms, all decorated to high standards, with modern furnishings and fittings.

Residents have the opportunity to create their own private homely space, where they are encouraged to add personal touches.

An experienced and multicultural care team at the home works hard to adapt to the varying needs of the residents.

An activity coordinator leads a varied programme of events and one-to-one activity, regularly working together with the local community. There is access to a minibus with regular excursions to locations further afield.

Group: Ultima Care Centres (No1) Ltd

Person in charge: Kim Jackson (Home Manager)

Local Authority / Social Services: Leeds City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 62 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Languages Spoken by Staff (other than English): Romanian, Chinese - Mandarin

Single Rooms: 62

Rooms with ensuite WC: 62

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Directions:

From the centre of Leeds towards St James Hospital, turn right at Anglers Club.

Visiting:

Visitors welcome anytime.

Parking:

Free on-site parking.

Latest Care Quality Commission* Report on Green Acres Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.2 Green Acres Nursing Home has a Review Score of 8.2 (8.178)

The Review Score of 8.2 (maximum of 10) for Green Acres Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Green Acres Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.105 for Green Acres Nursing Home is calculated as follows: ( (51 Excellents x 5) + (24 Goods x 4) + (21 Satisfactorys x 3) + (8 Poors x 2) + (1 Very Poors x 1) ) ÷ 105 Ratings = 4.105

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.073 Points relating to the number of positive Reviews for Green Acres Nursing Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 12.4 positive Reviews (62 registered maximum number of service users ÷ 5). 4 Reviews ÷ 12.4 Target = 0.323

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    2
  • Satisfactory
    1
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Green Acres Nursing Home?

  • Extremely LIKELY
    6
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Green Acres Nursing Home

  • Resident / Service User
    5
  • Son of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Niece of Resident/Service User
    1

The home is very tired and in need of decoration without delay, especially the front entrance doors and inner doors.
Lighting is atrocious in the bedrooms, with only a low wattage ceiling light, most of the rooms are dark due to the overgrown hedges and large trees surrounding the home.

How likely would you be to recommend Green Acres Nursing Home? Extremely Unlikely

Average Rating: 

 2.3 out of 5

Overall Standard: Poor

Facilities: Satisfactory

Care / Support: Poor

Cleanliness: Poor

Treated with Dignity: Poor

Food & Drink: Good

Staff: Poor

Activities: Satisfactory

Management: Poor

Safety / Security: Poor

Rooms: Poor

Value for Money: Very Poor

I can only say the staff are lovely and I thought the food was also very good. Plenty of smiles and cups of tea at all times.

How likely would you be to recommend Green Acres Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Rooms: Excellent

Staff are caring.
The home is clean, but decor is scruffy.

How likely would you be to recommend Green Acres Nursing Home? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Frances Leighton, Home Manager at Green Acres Nursing Home responded to this review on 15 Mar 2017:

Thank you for taking the time to review Green Acres Nursing Home. Our staff strive to provide the best quality care possible. We take on board your comments and please do feel welcome to call into the office to discuss anything further with us.

Whilst knowing services were provided, I used the opportunity to read a lot and therefore, did not participate very much in the activities provided, but I was kept informed when the events were to take place, which appeared to be many. People appeared to be happy with the activities provided.
The staff were very helpful, cheerful and always showed respect.

How likely would you be to recommend Green Acres Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Frances Leighton, Home Manager at Green Acres Nursing Home responded to this review on 16 Jan 2017:

Thank you so much for your feedback in regards to Green Acres Care Home. I am pleased to hear you feel the staff were helpful and respectful and also that you felt there were many activities available to participate in should you have chosen to.

Just to say a big thank you to all your staff, for their wonderful work they all do. Always very friendly and helpful.
I am very pleased Green Acres is now home for my uncle, once again a big thank you to you all.

How likely would you be to recommend Green Acres Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Frances Leighton, Home Manager at Green Acres Nursing Home responded to this review on 16 Jan 2017:

Thank you very much for your review regarding Green Acres Care Home. It is lovely to hear you feel the staff are helpful and friendly and I am so glad your uncle feels at home here.

Invaluable service.

How likely would you be to recommend Green Acres Nursing Home? Likely

Average Rating: 

 3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Frances Leighton, Care Manager at Green Acres Nursing Home responded to this review on 18 Nov 2016:

Thank you very much for your feedback for Green Acres.

It is lovely to hear that the service we provide is invaluable.

Kind regards

Excellent all round, food good, staff warm and friendly, nothing too much trouble.

How likely would you be to recommend Green Acres Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Frances Leighton, Home Manager at Green Acres Nursing Home responded to this review on 21 Sep 2016:

Thank you for your review.
It is lovely to hear that our staff are warm and friendly.
We do try hard at Green Acres to create a welcoming atmosphere to all our residents and their families and to provide the best care that we can.
Thank you again
Kind Regards.

I have been here one month and have been treated wonderfully. All the staff are brilliant and I wish I had come here sooner.

How likely would you be to recommend Green Acres Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Frances Leighton, Home Manager at Green Acres Nursing Home responded to this review on 18 May 2016:

It is lovely to hear the feedback that you enjoyed your stay at Green Acres and that you got on well with the team. Thanks so much for your kind words.

I have the care of this elderly lady who was admitted with a broken leg but she remained to receive end of life care (she is 100 years old). This care home is exceptional. The standard of nursing care cannot be faulted and the resident was shown every care and kindness. Buzzers were answered promptly, she was kept clean and comfortable. Staff genuinely seemed to care about the residents and the premises are clean and cheerful (although the décor and carpets are looking a bit "tired").

How likely would you be to recommend Green Acres Nursing Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Frances Leighton, Home Manager at Green Acres Nursing Home responded to this review on 07 Jan 2016:

Thank you for taking the time to leave a review for us, we really do appreciate all the feedback we receive. Our team of compassionate staff at Green Acres strive to provide the highest possible level of care to our residents through a person-centred approach, meeting the needs and requirements of every individual living at the home and we are pleased to hear this has been your experience.

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