Sunningdale Court Care Home offers a nursing and respite service to the Hull community, well-situated for the pursuit of an independent lifestyle close to amenities and transport routes.
Residents have a choice of communal and quiet lounges, a nutritional food menu and a versatile activities programme, while enjoying advise from friendly and professional carers.
Sunningdale has the capacity to look after forty residents in total, with care standards that respect Care Quality Commission guidelines.
Group: Care UK Nursing & Residential Care Services
Person in charge: Linda Portlock (General Manager)
Local Authority / Social Services: Kingston upon Hull City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 49 Service Users
Registered Care Categories*: Old Age
Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 55+.
Languages Spoken by Staff (other than English): Tagalog
Single Rooms: 45
Shared Rooms: 2
Rooms with ensuite WC: 0
Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room
Latest Care Quality Commission* Report on Sunningdale Court: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.2 (maximum of 10) for Sunningdale Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Sunningdale Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.617 for Sunningdale Court is calculated as follows: ( (54 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 81 Ratings = 4.617
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.612 Points relating to the number of positive Reviews for Sunningdale Court is based on 6 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 9.8 positive Reviews (49 registered maximum number of service users ÷ 5). 6 Reviews ÷ 9.8 Target = 0.612
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Sunningdale Court has a Review Score of 9.2 (9.229) from 7 Reviews
Review submitted from a Postal Card by Michaela E (Granddaughter of Resident) on Wednesday 23 August 2017. Relates to July 2017.
All the staff are welcoming and friendly and I believe my grandma received good care and is monitored safely and doctors called if required.
I am very happy my grandma is in a safe and secure environment and I know I will be contacted if any concerns arise.
How likely would you be to recommend Sunningdale Court? Extremely Likely
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Review submitted from a Postal Card by J C (Daughter of Resident) on Friday 11 August 2017. Relates to August 2017.
My mother has been in the care home for 3 years. We have never had any complaints, she has been really well looked after we could not have chosen a nicer place. She is very happy here and we are happy we chose this home for her, it is excellent.
How likely would you be to recommend Sunningdale Court? Extremely Likely
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Review submitted from a Postal Card by Judith S (Friend of Resident) on Thursday 10 August 2017. Relates to August 2017.
I have been visiting my friend since March and though I found it daunting at first I have been pleasantly surprised at the care she is receiving. Nurses and carers alike are very helpful as is the office staff. My friend also loves the food! Well done.
How likely would you be to recommend Sunningdale Court? Extremely Likely
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Review submitted from a Postal Card by Susan R (Sister-in-law of Resident) on Wednesday 9 August 2017. Relates to August 2017.
The care is of a very good standard. This home is superior to other local ones and more caring. The staff are very very good.
How likely would you be to recommend Sunningdale Court? Extremely Likely
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Review submitted from a Postal Card by June B (Wife of Resident) on Wednesday 9 August 2017. Relates to August 2017.
The majority of staff here go out of their way to look after my husband. They have amazing patience. I am here nearly all day, every day and find the staff caring, friendly, courteous.
My only grouse would be the state of the carpets in the corridors, which need a professional shampoo.
How likely would you be to recommend Sunningdale Court? Extremely Likely
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Samantha Debenham, Marketing Support Administrator at Sunningdale Court responded to this review on 15 Aug 2017:
We really appreciate your feedback about the carpets. Our carpets, as you can appreciate, do see a lot of wear. We do have deep clean schedules in place but I’m pleased to tell you that our carpets are due to be replaced.
Review submitted from a Postal Card by A H (Sister of Resident) on Wednesday 9 August 2017. Relates to August 2017.
We find the cleanliness, food, nursing staff and carers are really caring and friendly.
Overall very good.
How likely would you be to recommend Sunningdale Court? Extremely Likely
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Review submitted from a Website Submission by Georgia (Granddaughter of Resident) on Tuesday 1 March 2016. Relates to March 2016.
I would recommend Sunningdales court care home to all. The staff are great and very helpful. They're all welcoming and friendly. They sort out problems quickly and look after the families as well as the residents. They treat the residents with respect and care. Sunningdales itself is clean and like a home from home. The food and drink is always excellent.
How likely would you be to recommend Sunningdale Court? Extremely Likely
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December 2017
Recipient: Care UK Nursing & Residential Care Services
Date: Friday 01 Dec 2017
April 2017
Recipient: Care UK Nursing & Residential Care Services
Date: Saturday 01 Apr 2017
February 2016
Recipient: Care UK Nursing & Residential Care Services
Date: Monday 15 Feb 2016
There are currently no Care Home Idol entrants who have performed at Sunningdale Court