Wawne Road, Sutton, Hull HU7 4YG
Castle Rise is located to the east of the city of Kingston Upon Hull, close to the village of Sutton on Hull. There's a wide selection of shops within walking distance.
They provide first-class 24-hour nursing care for people of varying ages, with varying needs. They are also recommended by the MS Society.
A team of highly-qualified and attentive staff really focus on the individual needs of residents with person-centred care for everyone. And their dedication can be seen across the board - in their cooking, hospitality, housekeeping and organising activities for residents.
Group: Barchester Healthcare Ltd
Person in charge: Debbie Whitehead (General Manager)
Local Authority / Social Services: Kingston upon Hull City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults
Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: No Mental Health or Wandering Dementia Clients. Ages 55+.
Languages Spoken by Staff (other than English): Polish
Single Rooms: 38
Shared Rooms: 1
Rooms with ensuite WC: 5
Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Barchester Castle Rise Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
No Bed Vacancies
posted 30 Oct 2017
We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.
Barchester Castle Rise Care Home has a Review Score of 5.7 (5.737)
The Review Score of 5.7 (maximum of 10) for Barchester Castle Rise Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Barchester Castle Rise Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.174 for Barchester Castle Rise Care Home is calculated as follows: ( (9 Excellents x 5) + (9 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 23 Ratings = 4.174
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.563 Points relating to the number of positive Reviews for Barchester Castle Rise Care Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125 , then divided by 2 = 0.063
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Avalon S (Great-granddaughter of Resident) on Thursday 13 October 2016. Relates to October 2016.
I think the care home has amazing staff who are very kind. She doesn't get much company and spends most days watching television which she told me is very boring.
My mum and I always go round to see her to take her out to different places. The home does have a bit of a bad smell to it. Sometimes the carers won't bring her drink (tea). My granny needs someone to be patient to listen to her and understand what she needs and most carers are in a rush.
How likely would you be to recommend Barchester Castle Rise Care Home? Don't know
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Satisfactory
Food & Drink: Satisfactory
Safety / Security: Good
Value for Money: Good
Review submitted from a Postal Card by B J S (Brother of Resident) on Monday 1 February 2016. Relates to January 2016.
Myself and my family were very impressed with care, help and kindness shown to my sister. She was treated with dignity and understanding. Near the end of her life the staff could not have been more helpful and informative. So I can say once again thank you to the staff and would be happy to spend my days in Castle Rise if the needs ever arose.
How likely would you be to recommend Barchester Castle Rise Care Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Good
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Barchester Castle Rise Care Home