Ayton Street, Byker, Newcastle upon Tyne NE6 2DB
The Kensington is a Newcastle-upon-Tyne care home with a regulated service that is aimed towards achieving a satisfying and relaxing lifestyle for elderly service users.
Staff are keen to assist residents in their needs and respect personal choice and interests, with a range of activities, entertainment and outdoor trips arranged for their enjoyment.
An extensive list of care and health professionals are available to lend their expertise to care plans, including GPs and a number of therapists.
Group: Crown Care
Person in charge: Teresa Badenhop (Manager)
Local Authority / Social Services: Newcastle upon Tyne City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 41 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults
Admission Information: Ages 50+.
Single Rooms: 41
Rooms with ensuite WC: 41
Weekly Charges Guide: Nursing Care Single £380 – £560 (These prices are only a guideline, please contact Kensington Care Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Kensington Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Kensington Care Home has a Review Score of 8.1 (8.122)
The Review Score of 8.1 (maximum of 10) for Kensington Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Kensington Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Kensington Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.122 Points relating to the number of positive Reviews for Kensington Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.2 Target = 0.122
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Val B (Daughter of Resident) on Tuesday 14 November 2017. Relates to November 2017.
My mother has been in this care home for three months. My family and I are very pleased with her care. The staff are excellent, friendly caring and show empathy towards all residents. The care home is spotless and welcoming. They listen to relatives concerns and respond quickly to any concerns. From the manager down to the cleaner they all deserve the highest of praise for what can be a very demanding and tiring job. Thank you all.
How likely would you be to recommend Kensington Care Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Kensington Care Home