
They showed great empathy and treated her with dignity. I could not have asked for more.J J(Daughter of Resident/Service User)

a great care home, can't thank the manager and staff enough for her care she is receiving.Stephen A(Son of Resident/Service User)


They showed great empathy and treated her with dignity. I could not have asked for more.J J(Daughter of Resident/Service User)

a great care home, can't thank the manager and staff enough for her care she is receiving.Stephen A(Son of Resident/Service User)


Maple Lodge Care Home is located in Sunderland's Witherwack suburb and is close to shops, amenities, public transport and the A19. The Bridges Shopping Centre is just one mile away.
This purpose built care home offers nursing and social care for the frail elderly and the elderly mentally infirm. Maple Lodge provides TV lounges and a quiet sitting room for relaxation. Separate dining rooms, where residents can socialise at meal...
Care Provided by Maple Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Maple Lodge Care Home for full pricing details and T&Cs.
Contact Maple Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Emma Mardghum (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2006
Room Information
- Single Rooms (46)
Maple Lodge Care Home Reviews (78)
Maple Lodge Care Home has a Review Score of 9.8 (9.836) out of 10, based on 19 reviews in the last 2 years.
Over all time Maple Lodge Care Home has 78 reviews.
Mam was well cared for and enjoyed her time there especially the food.
Mam was underweight when she arrived but put almost 3 pounds on during her stay.
We wouldn't hesitate to use this home in future.
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
Excellent home. Carers are excellent, very helpful. Management always more than helpful. I would deffo have my husband in Maple Lodge again. He loved it; he was well cared for, always lovely and clean.
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
My sister-in-law became a resident of Maple Lodge almost 7 years ago. She has been treated with respect and received care to the highest standard. She passed away recently, and the staff have been fantastic with their support. This is a small care home and is run with great professionalism and care. I would not hesitate to recommend this home.
Thank you for your wonderful feedback about our home. We are very sorry to hear of your loss, so offer our deepest condolences to you and your family. We are pleased to hear that you felt your sister-in-law was treated with great care and dignity, and appreciate all of your kind comments about our team. If there is anything more we can do, please do not hesitate to get in touch.
My sister became a resident from 2019 - 2026. My sister has learning difficulties so needed a lots of attention.The staff were fantastic with her needs. She was also treated for her needs. She was also treated for her medical dietary needs. I always new she was safe. I would not hesitate to recommend this care home.
Thank you for your feedback and for taking the time to share your experience at Maple Lodge Care Home. We are so sorry to hear about your sister but pleased you felt your sister received great care and hope that their time at Maple Lodge did see some friendships flourish, especially with the care team.
The dessert, a trifle, was absolutely delicious. Nothing was too much trouble, and the staff kept checking in to make sure we had everything we needed. It was such a lovely experience that we've already arranged to do it again. Thank you so much!
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We can't wait to see you again soon!
The home excelled in every aspect, both for residents and for their family members. It provided a wonderful, professional, efficient experience, the staff were so competent but at the same time very friendly and compassionate. Vera (Mother) spent the final three years of her life in a friendly, warm environment that catered for her every need and without doubt prolonged her life, and I can only thank everyone connected to Maple Lodge.
Thank you for your wonderful feedback about our home. We are very sorry to hear of your loss, so offer our deepest condolences to you and your family. We are pleased to hear that you felt your Mother was treated with great care and dignity, and appreciate all of your kind comments about our team. If there is anything more we can do, please do not hesitate to get in touch.
I would like to thank all the staff at Maple Maple Lodge home for the outstanding, amazing care that was given to my nana Rose throughout her time living here; the care didn't go unnoticed by myself and my family. This was a big choice to make for the family on putting her into a care home, but from the day meeting the staff and going for a look around we just knew this home was the one for my nana, the staff always made time for her and always asked if she wanted to join in on activities that was happening within the home thanks so much for been so supportive 5*
Thank you Lauren for your comments about your recent experience at Maple Lodge Care Home. Our residents' wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for...
My mum has been a resident at Maple Lodge for over 2 years now. She has had a lot of health and emotional issues to contend with during this time, as have my brother and myself, on her journey. We have always found staff helpful and considerate, and willing to listen and advise.
Thank you for your comments about your experiences at Maple Lodge Care Home. Our residents' wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Take care & have a great day.
My mam moved there middle March 2025, she came straight from hospital as was unsafe to go back home recently diagnosed with vascular Parkinsonism. All staff and management were excellent and made mam feel welcome and at home straight away. Immediately staff were sorting her care plan and finding out about what her likes and dislikes were. All staff came across so caring and actually interested in my mam. I hadn't seen my mam smile in so long prior to being in maple lodge and within days of being there she hasn't stopped smiling and lives all the activities that go on.
Thank you from all the team at Maple Lodge for this lovely review. It is our pleasure to care for your Mum and we are all thrilled she is happy here at Maple Lodge.
My mother in law was a respite resident throughout March and at 94 and suffering from dementia the family were concerned as to how she would accept this move from her own home. The staff here helped to ensure she soon settled and the care she received was excellent. She particularly enjoyed her meals and the culinary standard was really good. Due to poor sight and mobility issues she couldn't join in all the activities but did enjoy the music and dancing. Overall, the family were delighted with the care, understanding and help she received.
The are home is very well run. Managers are accessible and approachable. They are as concerned about my friends welfare as I am. They create an atmosphere of home form home.
My friend couldn't be happier. She is treated as an individual, always with respect, dignity and concern. All staff, at all levels, make a point of getting to know her. I have equally good relationships with office and support staff as carers. Maple Lodge is a family and deserves the accolades it has achieved.
my grandad may have only spent a short amount of time at maple lodge leading up to his passing but the care he received was beyond top class. The care team were amazing we couldn't have asked for more especially on he's final day. we will forever be eternally grateful to each and everyone of you the clearers, kitchen staff, mangers and nurses but most of all the amazing care team
I was always happy with Mam's care. However, it's only when you spend an extended time in Maple Lodge that you get a full picture of the hard work dedication and love that exists within the home. Mam had continuity of care for over seven years with staff.
Management and staff went above and beyond during both lockdowns to make sure that contact was maintained in very difficult circumstances for all.
In my mom's final days, I saw that she was treated with love and dignity by all those who were caring for her and I would recommend Maple Lodge 100%.
I'm really going to miss you all and wish you all the very best for the future. My mum would approve of every word I've written.
Thank you!
My mum has settled in Maple Lodge. She even calls it her flat. Her room is bright and spacious, has a lovely view, even has horses in the garden. She gets on really well with all the staff and is always happy to see them. Her room is always kept clean and tidy and all her personal needs are met. She enjoys all her meals and has put on weight. She is happy and content.
Mom has really settled in this home. Loves the staff, has a good relationship with all the girls. Nurses are good, update us on Mom's progress. She's happy and contented. Eats all of the meals.
My mum was on the elderly mentally infirm nursing floor of Maple Lodge for over five years. In that time she was really well looked after by very caring staff. Often when I visited I would see staff give her a hug and it was a great comfort to see her being treated so warmly. The home ran a good programme of activities including visiting singers.
Mam's room was bright and cheerful.
All in all, we were very happy with the care for mam. Thanks to all at Maple Lodge.
My mum was given first-class treatment, care, and support. They showed great empathy and treated her with dignity. I could not have asked for more. They went above and beyond to make sure Mum was given everything she needed and were excellent in their support to her family. Thank you is not enough.
Thank you for taking the time to share such wonderful feedback about Maple Lodge. We are pleased to hear that your mum was treated with great care and dignity, and we appreciate your kind words about our team. If there is anything further we can do to support you or your family, please don't hesitate to get in touch. Thank you again for your lovely comments.
Excellent care home, my mother has been in since January 2024. The care and staff are at the highest level always friendly and always there to share any problems or questions, the residents are very well looked after there are always activities for them to do, and they display plenty of pics on social media, so when I am at work I can still see that my mother is getting the highest care which helps me know that my mother is in a great care home, can't thank the manager and staff enough for her care she is receiving.
Really happy with everything.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Maple Lodge Care Home.
There are no upcoming events for Maple Lodge Care Home.
Awards / Recognitions (7)
- 31 Jan 2025Recipient: Maple Lodge Care Home
- 31 Jan 2024Recipient: Maple Lodge Care Home
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Maple Lodge Care Home.
Meet the Team (2)

My name is Emma Mardghum and I have worked in care for 24 years. I spent 14 of them years at Maple Lodge where I started as a Carer and progressed over the years to Home Manager.
I truly love my Job and feel passionate about what I do. Caring for and supporting the elderly means a lot to me, and I take pride in making a positive difference in their lives every day. My experience has helped me grow both professionally and personally and I'm proud of the journey I have taken in my career.

Hi, my name is Janice, and I am the Administrator at Maple Lodge Care Home
Frequently Asked Questions about Maple Lodge Care Home
What types of Care is Maple Lodge Care Home registered for?
Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Maple Lodge Care Home have?
There are 46 Single Rooms.
What are the Facilities & Services at Maple Lodge Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Maple Lodge Care Home to the centre of Sunderland?
2.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Maple Lodge Care Home to verify any information. View our terms and conditions. Maple Lodge Care Home has an Enhanced Service -more info.