Aster Care

Mam is comfortable. She needs 24 hour care but she is doing ok. Staff are very nice and provide anything she wants or needs. The home is clean and nicely decorated. When we first went to look around the first impression was very good

My grandad stayed here short stay, he was very well looked after. The staff were friendly and nothing ever seemed too much trouble. The home was clean and tidy. There was a good range of activities available although my grandad didn’t like to take part.

My mother spent her final weeks in Aster care home, on the Orchid suite, and several of the care assistants looking after her were lovely. I always felt comforted knowing she was being cared for by them. They built rapport with both me and my mam, showed sincere care and kindness. The manager was...

From the minute I came through the doors I was welcomed to the family. Yes, that is what my stay was like every single day. Despite being short staffed everyone at Aster had a smile and I didn't hear a moan or complaint. I know where I would want to go if I needed respite care again, my family at...

Lovely home, staff are very polite and helpful. The activities lady is very good and took me to shops and was very helpful with having laundry service. I asked for a TV in my room and they got it straight away. The rooms are lovely. And there are six TV lounging rooms and my favourite is Aster...

I was very pleased with the management and the staff were a pleasure to...

I’m happy living at Aster Care Home and still have the freedom to come and go as I please.

I visited my friend in her previous two care homes and was quite frankly disgusted and appalled by their so-called care. Since she was relocated to Asta, I cannot praise the staff, care and facilities enough. My friend is less agitated and more trustworthy towards staff which makes her life more...

First class and person-centred. After our mother's needs significantly changed from her hospital admission, the care home she was in could not meet her needs. Our beloved mam was moved to Aster on leaving hospital where she spent her final days wrapped in the dignity and respect that her previous...

During my time at Aster Care home in Middlesbrough, I feel safe, treated very well, and politely. The facilities are very good, all carers, admin, management are very nice to you and treat you with respect. There is always something happening activity-wise, but we need a subscription tv sports...

Life here is just fine. Clean, food fine. Staff very friendly. Staff always on call.

My time here was fantastic. Every member of staff was caring, respectful, and just genuinely nice people. You can't ask for more pleasant staff. When the CQC came to see the place they never spoke to me or the majority of residents. It wasn't a fair inspection.

My mother spent the last two weeks of her life at the home during that time she was cared for with dignity, excellent care and everyone had time to chat to her to and to feel at home. When it was difficult to visit.

I live away so have not seen my uncle for several months. The home took my temp asked several questions about my health before I was given my things I had to put on. The manager gave me an update and directed me to the room for my visit. My uncle was waiting for me. He looked lovely, he commented...

Fabulous home, very responsive and approachable staff. Lovely, friendly environment for my brother. Care is outstanding and always happy with the staff. Food is varied and again, my brother enjoys his meals. A very homely place to visit and always made very welcome. Overall, a lovely place.

My second brother is in here, both been looked after properly, have no concerns.

I come and see my mother all the time here. She loves it here. She gets all the help she needs and the staff are brilliant with her. She wouldn't go anywhere else.

Staff are very friendly and helpful. The home is clean and did not smell like a care home.

They were looking after my dad and my mam. My dad, however, passed away but they showed so much care, compassion and love for him and they still continue to do so with my mam.

I would like to compliment Aster Care, Middlesbrough my sister was a resident at this home from November 2017 until she passed away in February 2019. The treatment and care she received from all the staff and management of the home was exceptional. The day to day care, the activities, organised...