Cedar Lodge, Stockton-on-Tees, Cleveland & Teesside
Cedar Lodge, Stockton-on-Tees, Cleveland & Teesside
Cedar Lodge, Stockton-on-Tees, Cleveland & Teesside

Cedar Lodge is situated in the picturesque village of Norton, in the market town of Stockton on Tees, and provides a warm and welcoming environment from a team of highly trained and caring staff.

The en-suite rooms have been updated with the latest modern facilities and amenities and residents are encouraged to personalise their own space with pictures and furnishings to ensure they feel at home. The home offers nursing care, residential care, dementia care and respite care.

Specialist care services are tailored to each individual resident, aimed at allowing each person to build on their existing strengths in a safe and therapeutic environment. The friendly and attentive team use a person-centred approach to care, generating a calm atmosphere and creating an enjoyable living experience for all.

Mealtimes are recognised as a focal part of any day at the home, and regularly reviewed menus with resident input, provide a well-balanced nutritious choice of food which also caters for people who require special diets. There is an alternative menu available just in case people would like a change. Drinks, snacks and nibbles including fruit are available throughout the day and night.

Group: Mariposa

Person in charge: Deborah Argyros (Manager)

Local Authority / Social Services: Stockton-on-Tees Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 54 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 54

Rooms with ensuite WC: 54

Facilities & Services: Respite Care • Own GP if required • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Cedar Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Cedar Lodge has a Review Score of 9.2 (9.213)

The Review Score of 9.2 (maximum of 10) for Cedar Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Cedar Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.75 for Cedar Lodge is calculated as follows: ( (67 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 84 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.463 Points relating to the number of positive Reviews for Cedar Lodge is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.8 positive Reviews (54 registered maximum number of service users ÷ 5). 5 Reviews ÷ 10.8 Target = 0.463

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cedar Lodge?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cedar Lodge

  • Wife of Resident/Service User
    3
  • Daughter of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Son of Resident/Service User
    1

The staff are wonderful. They are very helpful and understanding of my dad's condition. I can't thank them enough for what they do.

How likely would you be to recommend Cedar Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Care/staff - excellent.
Furniture/carpets need replacing - carpets very stained in lounge and corridor.
Needs to have things of interest along walls eg tactile items, pictures etc.
But lots of activities organised for residents by staff, always interesting things happening on a daily basis.

How likely would you be to recommend Cedar Lodge? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

My mum arrived at Cedar Lodge 2-3 years ago as an end of life resident and she has been looked after so well that she could be there for another few years.

I can't compliment the staff enough. I wish I could pay them what they are really worth.

How likely would you be to recommend Cedar Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

My husband has been in Cedar Lodge for a few months now and during that time I have found that everyone involved in his care has been professional, sympathetic and very supportive in his care. Staff have encouraged him to join in activities and promoted him when needed i.e. meals, showers. All staff are ready to help with any enquiries I may have. I have no complaints whatsoever with the care my husband receives.

How likely would you be to recommend Cedar Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The level of care second to none. The staff treat residents as though they were their own parents. The home is a very happy place. Staff are always laughing and joking, obviously, they are happy in their work. There is no smell of urine, sadly a common feature of many homes. Meals are varied and beautifully cooked, snacks plentiful. Overall, I feel my husband is in the best possible place he could be.

How likely would you be to recommend Cedar Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I am wholly satisfied with the standard of care provided for my friend at this home.

How likely would you be to recommend Cedar Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff and management were first class because they went above and beyond to help. Also they made me feel at ease. They were always there for guidance and support when we needed it most.

How likely would you be to recommend Cedar Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

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Care Home Idol 2016

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