Barrock Court Care Home Ltd

Barrock Park, Southwaite, Carlisle CA4 0JS

Barrock Court Care Home Ltd, Carlisle, Cumbria
Barrock Court Care Home Ltd, Carlisle, Cumbria
Barrock Court Care Home Ltd, Carlisle, Cumbria

Set in beautiful woodland just south of Carlisle, Barrock Court Care Home provides personalised nursing, residential and end-of-life care to 28 residents from Cumbria and Northumberland, including those with dementia, physical disabilites and verbal/physical abusive behaviours. Barrock Court boasts beautiful views and has been recently refurbished.

Group: Advinia Healthcare Ltd

Person in charge: Sharon Scott (Manager)

Local Authority / Social Services: Cumbria County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Challenging Behaviour

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): German, Polish

Single Rooms: 28

Rooms with ensuite WC: 28

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Barrock Court Care Home Ltd: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Barrock Court Care Home Ltd has a Review Score of 9.6 (9.557)

The Review Score of 9.6 (maximum of 10) for Barrock Court Care Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Barrock Court Care Home Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.557 for Barrock Court Care Home Ltd is calculated as follows: ( (102 Excellents x 5) + (56 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 167 Ratings = 4.557

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Barrock Court Care Home Ltd is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 13 Reviews ÷ 5.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barrock Court Care Home Ltd?

  • Extremely LIKELY
    11
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barrock Court Care Home Ltd

  • Daughter of Resident/Service User
    5
  • Friend of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    1
  • Great-Niece of Resident/Service User
    1
  • more

Excellent service throughout.
All concerns looked into if any arise.
No problems in any area.

How likely would you be to recommend Barrock Court Care Home Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my Mum's move to Barrock Court last June (2016), we, as a family have been well pleased with the care she has received. All the staff are pleasant and show real concern over the whole of the residents. Mum has certainly settled well into her new environment, which is in kind due to the care staff and their attitude. The experience of Mum moving to the home was less traumatic than I had originally envisaged. So a big thanks to the Management of the home.

How likely would you be to recommend Barrock Court Care Home Ltd? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mum is unable to speak or write so cannot write this herself. The girls are all lovely with her and she is enjoying her meals. She always seems comfortable and I know they sometimes put her Scottish music on for her, which is her favourite thing.

How likely would you be to recommend Barrock Court Care Home Ltd? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

My last review was in June/July. The care home is clean and residents are well cared for. The food is very very good and the residents are well fed. Staff are friendly but also efficient and caring.

How likely would you be to recommend Barrock Court Care Home Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad has been at Barrock Court since January 2016. My brother, sister and myself are all happy with the care he receives. On the whole, dad seems happy and content, although sometimes he gets a bit agitated. When we visit dad we are able to to take him out in our cars for a ride out and stop off somewhere for a cup of tea.
The staff seem fond of dad as he is a bit of a character and considering he is 93, his physical health is very good.

How likely would you be to recommend Barrock Court Care Home Ltd? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very friendly staff, would recommend to others.

How likely would you be to recommend Barrock Court Care Home Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

One of the best homes I have visited over the years. Helpful and caring staff. Always a very pleasant welcome.

How likely would you be to recommend Barrock Court Care Home Ltd? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mother seems to be happy at the home but her mood swings a lot. The homes have done a good job at helping her but seem to be reaching a dead end.
Nothing to do with the home more the lack of any help from the authorities, who talk plenty but do little.

How likely would you be to recommend Barrock Court Care Home Ltd? Extremely Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Always get a good welcome and residents are well looked after.

How likely would you be to recommend Barrock Court Care Home Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Open and friendly atmosphere, helpful staff. Attended open day for the re-design of the gardens, residents and staff and family. Friends enjoying the good weather and lovely garden area.

How likely would you be to recommend Barrock Court Care Home Ltd? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My mum has been in Barrock Court now for a few weeks and thanks to the tireless efforts of the management and staff has settled in well. We feel pleased to have got her into such a homely establishment and are now happy she is in a safe and caring environment. We can be sure with the nursing staff on hand that her medical needs are catered for as well as her personal welfare.

How likely would you be to recommend Barrock Court Care Home Ltd? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum has only been residing at Barrock Court for one months, so is still settling in. Everyone is trying very hard to make this as easy and pleasant as possible. I find the staff all very sympathetic and willing to listen to requests, suggestion and comments from us to help mum. It's a small nursing home with only 28 beds so you have a more "homely" feeling than with the larger homes. Although it is early days, with the help and encouragement mum is receiving form the lovely staff. I think she will be happy and content very soon. Also there are lovely views as it is nestled in the country side.

How likely would you be to recommend Barrock Court Care Home Ltd? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

From the day my great aunt was admitted to your care you have treated her like you would your own relatives. She had advanced dementia when she arrived but you treated her with great patience and dignity throughout. I was kept informed at all times and you displayed genuine grief when she passed away. The care home was well represented at her funeral and you were indeed part of the family. Thank you is really not enough for all you do.

How likely would you be to recommend Barrock Court Care Home Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

An excellent care home catering for my Dad's needs with dignity and respect.
Every member of staff was very professional in their role, and looked after him so well.
I was welcomed into the home at each visit, and everyone had time to talk and keep me well informed about my Dad if I had any questions.
A wonderful Care Home.

How likely would you be to recommend Barrock Court Care Home Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Care Home Idol 2016

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